LESLIE REYES

**** ******* **. #***

Houston, TX *7095

832-***-****

admnmu@r.postjobfree.com

OBJECTIVE: To obtain a position utilizing my administrative and customer service background while seeking opportunities for professional growth and advancement in the clerical field.

EDUCATION:

Remington College- Houston, Tx August 2005 - April 2006

Medical Insurance Billing and Coding Program

President’s List for Academic Recognition

CERTIFICATIONS: HIPAA/OSHA

ADMINISTRATIVE SKILLS:

Microsoft Office, Computer Proficient, Insurance Filing and Coding, Medical Manager, Typing: 40 WPM, Verification & Eligibility of Benefits, Customer Service, Cash Handling, Accounts Receivable, Data Entry, File Management, Appointment Scheduling

EXPERIENCE:

Air Express Air Conditioning & Heating – Richmond November 2018 – Current

Dispatcher/Office Assistant

Office responsibilities include process of all invoices, email all maintenance contracts to customers, register all equipment and email to customers.

Schedule incoming calls and dispatch to technicians as well as schedule all installs. Pull city permits for jobs.

Schedule all city inspections with The City of Houston, Sugar Land and Missouri City.

Utilized Acowin, Quickbooks and Microsoft Office.

Hi-Tech Mechanical Air Conditioning & Heating - Houston, Tx July 2010 – August 2018

Merged with Dave Lane’s A/C April 2017 – August 2018

Dispatcher/ Office Assistant

Office responsibilities including input all invoices and equipment into the system, email all proposals to correct correspondence, register all equipment, track and organize documents in filing system.

Dispatching all incoming calls to 7 technicians and 2 install crews, maintain the schedule and create on call schedule.

Maintained commercial accounts and their maintenance.

Schedule all city inspections with The City of Houston, Jersey Village and Tomball.

Utilized Dac-Easy, Wyntac Programs and Microsoft Office.

XMED Oxygen & Medical Equipment L.P. – Houston, Tx June 2008 – March 2009

Customer Service Representative

Responsible for incoming calls, orders, complaints & paperwork from physicians, home health(s), and hospitals.

Handled insurance verifications, customer eligibility, and maintained HIPAA compliance through company procedures.

Responsible for daily customer service procedures & medical management.

Created daily reports, logs, and billing through Microsoft Office systems.

Maintained efficient customer service, and excellent client and management follow ups.