AMARA NAING

403-***-****

admnlk@r.postjobfree.com

Hiring Manger

Service Canada Centre

DEAR HIRING MANAGER,

In my accumulated 3+ years of experience working in the customer service industry I have honed the ability to genuinely connect with a spectrum of individuals, efficiently multi-task, and perform in team-based environments with enthusiasm and positivity. On this basis, I am confident I can add value to the team as a dispatcher.

My invaluable time as a student at the University of Calgary has lent to my understanding and apt navigation of problem solving, decision-making, and time management. Having worked primarily in the customer service industry, I have a strong passion for serving customers, building rapport, and providing an unforgettable experience. Acquired from working in team-based settings in retail and in university, I possess a practiced skill set of learning quickly, excellent communication, and being able to productively manage and navigate independent and team environments. I am service-focused, driven, and dynamic with a strong desire to attain the skills and knowledge to competently support a harmonious, successful work environment. Attached is my resume detailing further my capabilities. Please, feel free to contact me with any questions or concerns. Thank you for your time and the opportunity to showcase my enthusiasm and potential for the position.

Best regards,

Amara Wynn

2

Summary of Qualifications

• 3+ years experience in customer service industry

• Exceptional interpersonal skills

• Enthusiastic and positive personality

• Honed ability to multi-task

• Eagerness to learn and advance knowledge and capabilities

• Proven quick learner in individual and team-based settings

• Refined time management and organizational skills Education

University of Calgary – Bachelor of Science Calgary, AB Sept 2017 – Current Sir Winston Churchill High School – High School Diploma Calgary, AB July 2014 Extracurriculars

• Mentor – Big Brothers Big Sisters Calgary & Area

• Neurosciences Friendly Visitor – Alberta Health

• Services

• Youth Advisory Council – Mental Health Liter

acy

• CBE Chinook Learning Services Ambassador –

Student Voice Symposium

Work Experience

Style Advisor – Aritzia Calgary, AB Oct 2020 – Jan 2021

• Provided exceptional, tailored customer service while building rapport and attending to clients’ needs

• Carry out the maintenance of high visual standards and merchandising

• Fostered a strong sense of team communication and support Sales Associate – The Source Calgary, AB Aug 2018 – Dec 2018

• Provided customer service and sold high value cellphones and phone plans

• Learnt and frequently updated knowledge on new technological advices and services

• Acquired skills in approaching and dealing with people, driving sales, and negotiating Cash Handler, Hostess – Earls.67 (Bankers Hall/Stephen Ave.) Calgary, AB May 2016 – Aug 2016

• Carried out duties of tracking pay roll and hours worked for employees

• Precisely counted and secured till floats

• Responsible for transporting weekly cash earnings to bank Key Holder – Saje Natural Wellness, Chinook Centre Calgary, AB Feb 2015 – Aug 2015

• Provided outstanding customer service with the drive to educate clients about living naturally and holistically

• Retained vital responsibilities of a key holder; opened and closed store

• Held responsibilities of cashier; utilizing procedures and methods for ringing customers through ti ll

Sales Associate – Victoria’s Secret, Chinook Centre Calgary, AB Nov 2013 – 2014

• Provided high performance selling with a genuine desire to bring exceptional customer service

• Demonstrated urgency and attentiveness to provide a fulfilling experience for customers of varying demogr aphics

• Offered enthusiastic and knowledgeable sales guidance to customers

Contact this candidate