PERSONAL DETAILS

SURNAME : Jones

FULL NAME : Courtney Herridge

CITIZENSHIP : South African

BILINGUALISM : English – Home Language

Afrikaans – Fair

MARTIAL STATUS : Single

CONTACT DETAILS : +27 (0-66-007-****

EMAIL ADDRESS : admnl5@r.postjobfree.com

PROFILE

I am a very dedicated and diligent individual who strives to achieve the best in all areas. I am always eager to learn new skills, undertake productive challenges and approach them with the best of my abilities. I have excellent communication skills, and have the gained the ability and experience to deal with a wide variety of people/cultures over the years I have and continue to work at a veterinarian practice.

The hospitality industry as I view it, has many opportunities to provide world-wide, thus I am currently studying for a higher certificate- Hotel Management Level 5 through Intec College . I remain enthusiastic to build on my skill set within these areas and thrive on the knowledge and experience I gain on a daily basis.

PERSONAL INTERESTS

Singing

Playing acoustic guitar

Cooking

Baking

Hiking

Site viewing

EDUCATION AND QUALIFICATIONS

SECONDARY EDUCATION

HIGHEST GRADE : Grade 12 (Matric) 2017

SCHOOL ATTENDED : Birchleigh High School 2015 – 2017

SUBJECTS : English (Home Language) 56%

Afrikaans (Second Language) 64%

Mathematics (Literacy) 72%

Business Studies 63%

Consumer Studies 73%

Tourism 88%

Life Orientation 85%

TERITARY EDUCATION

INTEC COLLEGE, SOUTH AFRICA

April 2018

COURSE : Hotel Management Level 5

MGT TRAINING SOLUTIONS, SOUTH AFRICA

June 2018

COURSE : Tour Operator Course

COMPLETED : Certificate awarded: January 2019

ACHIEVEMENTS

• Part of the Top 10 Matriculants of 2017 (Number 7) at Birchleigh School; awarded Certificate of Excellence for two distinctions and averaging 71.57%,

• Member of the Student Council 2017

• Awarded Leadership Honorary Award

• Awarded Certificate of Academic Achievement 2017

• Awarded Certificate of Best Performer Consumer Studies 2017

EMPLOYMENT HISTORY

ROYAL AFRICAN DISCOVERIES PTY, GAUTENG

EMPLOYER: JOHAN GROENEWALD

Tour Consultant

(March 2019 –January 2021) Furloughed due to COVID -19

DUTIES:

• Responding to inquiries about our company's services and offerings.

• Prepare itineraries to the various destinations of interest.

• Determining each client's requirements, including destinations, length of stay, and transit time.

• Ensuring that clients pay the deposit before you commence with bookings.

• Informing clients about the cancellation policy, including salient dates and all penalties.

• Ascertaining and adhering to the available budget.

• Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.

• Securing accommodation that is best suited to the budget and location of choice.

• Preparing all necessary travel documentation i.e., travel pack,

• domestic flight tickets, driver & guide cash etc.

• Any other duty as may be assigned from time to time.

GLEN MARIAS ANIMAL HOSPITAL, GAUTENG

EMPLOYER : DR OSWALD NEL

Permanent Receptionist

(November 2017 – March 2019)

DUTIES:

:

• First point of contact for all clients, i.e., physical appearance and telephonically

Administration duties, i.e., customer historical data card capturing and filing, booking of hospitalisation procedures

Financial management of the practise, i.e., processing of payments, balance sheets and cash up daily

Continuous learning of new products introduced and available over the counter to customers

Provide advice to customers on pet care and dietary requirements as per their own pet/s

Ordering of stock, i.e., dietary, medication and so forth as and when required

Vaccination management, i.e., notifications to clients, ordering of required stock

Rescue pet organisations: Benoni, Kempton Park and Springs SPCA, Great Dane Rescue and Purple Red Paw: -

Manage and issuance of monthly statements

Morning (daily) treatment management and filing

• Daily customer interrelations on hospitalised animals and their health status’

GLEN MARIAS ANIMAL HOSPITAL, GAUTENG

EMPLOYER : DR OSWALD NEL

Temporary Receptionist (Weekends)

(April 2016 – Current Date)

DUTIES:

• First point of contact for all clients, i.e., physical appearance and telephonically

• Financial management of the practise, i.e., processing of payments, balance sheets and cash up daily

• Continuous learning of new products introduced and available over the counter to customers

• Provide advice to customers on pet care and dietary requirements as per their own pet/s

• Restocking of shelves when stock arrived

• Administration duties, i.e., customer historical data card capturing and filing, booking of hospitalisation procedures.

References available upon request.

Contact this candidate