Office Manager Accounts Payable

Cindy M. Bullin

** ******* ****, ********, ********, 22554

Cell 703-***-****

E-mail: *****.******@*****.***

Objectives

I am a highly experienced administrative professional seeking new opportunities that will further my abilities while benefiting my employer. I am looking for new challenges and opportunities.

Education

Mount Vernon High School (1983)

Northern Virginia Community College (1983-1984)

Experience

Daycare Provider (January 2017 – Present) I took some time from office work to care for my Grandson while my son and daughter in law were working and advancing their educations. I has been extremely rewarding but I am now ready to return to outside work.

Customer Service Representative (January 2015 - November 2017)

Residential Systems Inc., Chantilly, Virginia

Customer service

Maintained positive relationship with Warranty Companies working to uphold yearly contracts

Ensured individual contracts were taken care of

Dispatched technicians

Scheduled appointments

Provided diagnosis to Warranty Companies

Maintained contact with numerous property managers and real estate agents to ensure needs being met.

Managed billing for service agreement customers

Scheduled technicians to provide service checks for realtors

Event Assistance (May 2013 - Present)

Live Nation (Jiffy Lube Live), Bristow, Virginia

I perform various duties as needed to ensure performances and crowd management run smoothly, these include but are not limited to:

Parking assistance

Customer Seating

Coordination with Jiffy Lube Live Event Staff

Coordination with Talent Staff

Sales

Customer Service

Senior Claims Management Specialist (April 1996 – January 2013)

HMS Home Warranty (Fairfax, Virginia)

Expertly managed and adjusted caseload claims for the entire East Coast Region.

Evaluated and analyzed evidence and facts to make accurate determinations on numerous claims.

Developed action plans to bring claims to a closure buy providing instructions and coordination with third party contractors.

Analyzed methods of customer service and implemented new procedures to streamline the process which minimized the cost of our claims.

Established and maintained professional relationships with claimants and contractors.

Provided mentoring and guidance to less experienced claims adjusters.

Provided excellent support on special projects as requested by management.

Office Manager (1995-1996)

ESI (Fairfax, Virginia)

Managed and mentored Office staff.

Successfully managed all health insurance, life insurance, workman’s compensation, and retirement plans for the office.

Responsible for the accurate financial reporting for company which included; accounts payable, accounts receivable, and payroll.

Edited and provided proofreading of company documents and client reports.

Maintained a close working relationship with vendors.

Developed and managed database records and mailing lists

Coordinated and Organized Company functions.

Human Recourses Assistant (1995-1996)

Marriott Corporation (Fairfax, Virginia)

Provided human resource management: successfully manage all health insurance, life insurance, workman’s compensation, and retirement plans.

Performed weekly payroll for all hourly associates.

Ensured the processing of all immigration forms for non-U.S. citizens.

Provided outstanding administrative support for the General Manager or Facility Services.

Developed and maintain personnel database records, inputting employment status changes.

Managed and maintain contact database for 2500+ client usage of identification cards used in the dining facilities.

Administrative Manager (1994-1994)

The Sign Machine (Fairfax, Virginia)

Provided accurate book keeping by being responsible for quarterly financial reporting for company, accounts payable, accounts receivable, and payroll.

Prepared work proposals and quotes, as well as perform daily maintenance of the job log.

Successfully resolved client disputes relating to delinquent accounts.

Provided total administrative support for office.

Membership/Convention Coordinator (1988-1994)

National Association of Postmasters of the United States (Fairfax, Virginia)

Responsible for the bookkeeping of membership fund, conducted audits of membership files.

Oversaw membership drive.

Monitored postal data center reports, oversaw postmasters appointment list, conducted training seminars.

Organized national conventions, including registration and logistics for members.

Manage and maintain contact database for members.

Advised management on issues pertinent to NAPUS

Additional Information

I am a quick learner with an aptitude for software. I also possess outstanding people skills, and a strong desire to succeed at whatever career venture I embark on. In addition to my paid work experience I also dedicate time to community service and fund raising. References available at your request.

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