Phillip Scoby

*** ******* *****

Champaign, IL **821

707-***-****

admngr@r.postjobfree.com

OBJECTIVE

To obtain a position at a company where I can maximize my management skills, quality assurance, customer service, and training experience.

QUALIFICATIONS

I have over twenty years experience in budgeting and cost control skills. I am a strong leader with a history of increased productivity and customer satisfaction through superior service. I understand business issues from the customer’s perspective and can match an organization’s capability to ensure satisfaction.

EMPLOYMENT

Hotel Caza-HIGate Hotel Group 1/2019-3/2019

I was Director of Food and Beverage and was in charge of all aspects of business for this Grab n Go concept at a new Hotel concept in the Fisherman’s Wharf section of town. Then came the Covid-19 virus and that was it.

Silverado Resort and Spa Manager 7/2019-1/2019

I am currently the floor and bar manager of the restaurant. I am responsible for training, scheduling, recruiting and team building.

Bei Hotel - Food and Beverage Manager 9-2016 to 5-2019

I was the Food and Beverage manager with the Bei Hotel in San Francisco. I am responsible for all aspects of the restaurant including ordering, kitchen and bar costs, development of people and implementation of menu and product changes.

Benihana - Assistant General Manager 9-2014 to 9-2016

Hire, train, schedule and discipline over 85 staff members. I was responsible for all financial transactions. I ordered all products and did both inventories. Communicated all maintenance and oversaw its completion. Instigated and maintained a positive rapport with our chefs. I oversaw all internal financial audits including daily tip share. But above all earned and maintained a positive relationship with our guests and public. Sales yearly of 6 million dollars.

Rubio’s - Manager 9-2013 to 8/2014

Hire, train, schedule, and discipline 25 employees. Frontline management and service. Responsible for creating and cultivating a larger customer base.

Tappan Street Restaurant Group - Manager 4/2005 to 6/2011

Managed a restaurant/bar with emphasis on front of house development. Responsibilities include scheduling, training and the liquor cost quality of the bar output. The yearly sales of my store were 8 million dollars; have decreased costs in all categories.

VA Hospital – Assistant Canteen Chef 6/2003 to 2/2005

Managed the cafeteria and retail store. Maintained food cost control & food gross percentage while increasing food sales by 15%. Within the Canteen retail environment, I develop pricing to increase profitability

Caribou Coffee – District Manager 1996 to 2003

Began career as a store manager in 1996. Increased store sales by 20% and maximized bonus. As a store manager, I became known for detail in cost control and store cleanliness. Moved to district manager position in 2000. As district manager, developed and promoted over 15 managers and supervised over 10 stores with sales combination of over $6,000,000.

EDUCATION

A.A., Business Administration; Parkland College, Champaign, Illinois

Business Administration, Eastern Illinois University, Charleston, Illinois