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Operations Manager Supervisor

Location:
Southaven, MS
Salary:
53000
Posted:
May 23, 2021

Contact this candidate

Resume:

Phyllis Morgan **** Ridgetop Drive, Horn Lake, MS 38637

Phone: 901-***-**** or admnec@r.postjobfree.com

Professional Strengths:

E-Commerce distribution, logistics management operations, 3PL & Supply Chain distribution, Food Grade Warehousing, Distribution Center Start-Up experience, Inventory Management, Physical Inventory, Quality Control, Team building training, Leadership training, Payroll Time System (ADP & Ceridian, Kronos), Microsoft Excel Certified, CPR, Forklift Certified, RF Experience, Hazmat Certification, Receiving, shipping, replenishment and put away inventory distribution operations. Windows, AS400, Oracle, Topex, Red Prairie, MFG PRO, SAP, MASS 500, PKMS, Exceed, Accuplus, Web Frame, CTS, P2V & Hyperion, Manhattan, and Microsoft Office.

Professional Experience:

Williams Sonoma Operations Manager Seasonal November 2020-January 2021

Ensured team followed procedures as related to SOP’s and Safety.

Managed daily operations to ensure completion of the necessary workload, maintain and improved customer serve level.

Identify, promote, and drive continuous process improvements

Working knowledge of warehouse safety compliance and enforced safety rules

Managed and executed the training and development of current employees to further their value to the organization to include cross-training in all DC departments.

Executed training and development of new and existing temporary staff to meet DC goals for production and accuracy

Worked to ensure all onboarding of associates was completed and correct for 1st day of assignment

Direct and coordinate workers engagement

Ensuring all Key Performance indicators are met on the shift

Ability to work in an unstructed environment or structed environment

Time, attendance, employee corrective action, coaching and mentoring

Insight Global LLC Payroll Specialist October 2020 - November 2020

Onboarding of new hire for Fed-Express

Entering all personal information

Termination of employees the ADP EV5

Payroll processing ADP EV5

Received up to 300 cases a week on average

Morgan Event Planning & Gifts Owner/Manager Closed due to COVID-19.

Supervised two employees when event planning for venue.

Planned wedding, decorated venues, helped with all aspects of the wedding event, decorated client’s homes, provided handmade decorative items for client’s homes.

Hamilton Beach Brands Supervisor Operations/E-Commerce November 2015 to October 2017

Reported daily production numbers of employees to department Manager.

Processed HOT must ship shipments, International shipments, late shipments, In Trouble shipments, short items shipments and pulled orders, write up orders to be picked, manifested shipments through Vas Kewill system, email daily shift pass down information between shifts.

Learned process and procedures in each department and covered all other departments when Supervisor was absent.

Simos Solutions Supervisor VAS /Operations (Seasonal) November 2014-August 2015

Supervisor over a team of 85 employees.

Trained employees for every shift on VAS processes and procedures.

Time management for all employees.

Organized and communicated all new processes and procedures to all VAS Supervisors and OP's Manager.

Production reporting daily for team personnel and head OP's Manager and General Manager.

Planning, Directing and Coordinating of all day-to-day operations of the Warehouse D410 VAS team.

MVP International Group Supervisor Inventory Control (Warehouse Closed) March 2012-May 2014

Supervised four inventory control employees.

Trained employees on all inventory tasks, processes, and procedures.

Systemically set-up active pick locations for new items received into stock in WMS System by receiving department.

Researched all negative variance active pick locations and analyzed what was the root cause of the location error.

Implemented damage repack return to stock program. Limiting product being adjusted out of inventory as a loss.

Download duplicate PID report weekly fixing all discrepancies and reporting all errors to all department Supervisors to implement corrective action.

Supervised and a team of 23 employees which included lift drivers, cycle counts, clerks between two shifts.

Managed responsibilities of training of proper procedures and processes to ensure accuracy.

Reported inventory discrepancies to Inventory Manager with back-up documentation for implementation of corrective action.

Diversified Solutions_ Supervisor Inventory/Receiving Operations September 2009-August 2011

Supervised 8 employees in the following departments: inventory control, receiving, put away and replenishment in the jack of all game’s division.

Evaluated daily space issues for receiving product into the warehouse rerouting truck to overflow building.

Scheduled appointments for truck deliveries and audited trucks deliveries upon arrival.

Reported all overages and shortages on truck deliveries to account managers.

Verified all receipt shipments after loads were counted and verified by receiving clerk.

Responsible for backorder research for customer order fulfillments to try to prevent order shortage.

Performed pick and bin inventory cycle counts daily.

Made system adjustments for returned product and cycle count adjustments.



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