Administrative Officer
Resume:
Xena May Hitutua
Administrative Officer
Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management.
Contact
Address
Pulpogan, Consolacion,
Cebu, 6001
Phone
admn7m@r.postjobfree.com
Skills
Documentation and control
Payroll and budgeting
Appointment Scheduling
Customer Service
Invoicing and Billing
Expense Reporting
Time Management
Photo Editing
Microsoft Office
Work History
2019-07 -
2021-04
Administrative Officer
Alta Bohol Garden Resort, Inc., San Isidro, Baclayon, Bohol
● Delivered top-notch administrative support to office staff, promoting excellence in office operations.
● Created and updated physical records and digital files to maintain current, accurate and compliant
documentation.
● Managed files and records for clients and adhered to safety procedures to prevent breaches and data
misuse.
● Oversaw office inventory activities, including
ordering and requisitions, stocking and shipment
receiving.
● Maintained accurate, current and compliant
financial records by monitoring and addressing
variances.
● Helped employees with day-to-day work and
complex problems by applying motivational and
analytical strategies.
● Keeping track of all payments and expenditures,
including payroll, purchase orders, receiving reports, etc.
2017-11 -
2019-06
Front Desk Officer
Alta Cebu Village Garden Resort, Inc., PIlipog,
Cordova, Cebu
● Provided guests with above-and-beyond service,
including making outside venue reservations and
setting up tours.
● Confirmed relevant guest information and
payment methods to prevent fraud.
● Welcomed each new arrival pleasantly and
confirmed reservations and identification.
● Swiftly responded to room requests and other
inquiries made via establishment website, email or phone.
● Promptly answered multi-line phone system and
greeted callers enthusiastically.
● Reported facility and room maintenance problems
to appropriate personnel for immediate
remediation.
● Liaised with housekeeping and maintenance staff
to address requests and complaints made by
guests.
● Promoted local entertainment and sporting events and offered details to assist patrons.
● Calculated billings and posted charges to room
accounts, reviewing all charges with guests at
checkout.
● Directed incoming calls to internal personnel and departments, routing to best-qualified department.
● Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
● Maintained financial accuracy by collecting
deposits, fees and payments.
● Maintained files and records by implementing
effective filing systems that boosted efficiency and organization.
● Explained details regarding property, including
restaurants, pool area, spa and fitness center to
acclimate patrons to resort environment.
2016-10 -
2017-06
Food Production Worker
Universal Robina Corporation, Tabok, Mandaue, Cebu
● Maintained clean work areas for optimal food
quality.
● Prepared and built food items according to
standardized recipes and directions.
● Worked in all areas of production to improve
efficiency.
● Set up work stations, including prep tables, service counters and steam tables.
● Broke down, cleaned and sanitized work stations at end of shift.
Education
2013-06 -
2017-10
Bachelor of Arts: Information Technology
University Of Cebu Lapu-Lapu And Mandaue -
A.C.Cortes Ave., Looc, Mandaue City, Cebu
2009-06 -
2013-03
High School Diploma
Pulpogan National High School - Pulpogan,
Consolacion, Cebu
4th Honorable Mention
2003-06 -
2009-03
Elementary Diploma
Bagong Lipunan Elementary School - Pulpogan,
Consolacion, Cebu
2nd Honorable Mention
Affiliations
● Association of Working Scholar
● Peer Facilitator Circle
● Supreme Student Government
Character Reference
Stella Marie U. Artubal
Sales Executive
Alta Bohol Garden Resort, Inc.
Roel R. Rocacurva
Operations Manager
Alta Bohol Garden Resort, Inc.
Contact this candidate