DaGuadria S. (Caldwell)

Phone: 803-***-****

Email: admn6c@r.postjobfree.com

CAREER OBJECTIVE

Actively, seeking an intermediate position that allows me to utilize my current skills and knowledge; as well as enhance lifetime skills to help the company, my co-workers and I maintain outstanding success and great quality in every aspect of the business. SKILLS AND ABILITIES

• Proficient in building customer rapport with quality customer service

• Intermediate in applications such as Microsoft Word, Excel/ Data Entry/ Access PowerPoint, Dentrix, eagle soft, radiographic image and senor radiographs.

• Ability to multitask in a fast-paced environment efficiently and handle multiple phone lines

• Maintains good customer relations while providing quick and accurate service

• CPR certification

• Fair housing(CAHEC) training

• Real estate investor

• Equal employment opportunity training(office Assistant)

• Able to check patients in, schedule/reschedule, coronal polish, chart EDUCATION

Chester High School, High School Diploma, Chester, SC (2011) South Carolina State University, Orangeburg, SC (2011) Winthrop University, Rock Hill, SC (2012)

York Technical College, Project Hope Certificate, Rock Hill, SC (2017) York Technical College, Dental Assistant Expanded duty function, Diploma Rock Hill, SC (2019) York Technical College, Applied science and General Technology, Assoc. Degree Rock Hill, SC (2020) EMPLOYMENT EXPERIENCE

US Department of Veteran Affairs, Dental Assistant, Columbia/Greenville, SC (2020-present)

• TMS (Talent management system) training certified

• Greet patient/Veterans check, review and update patient vitals and health history

• Prepare patients and work area for treatments and exams

• Ensure confidentiality with a safe and respectable work environment for patients and team members.

• Sterilize dental instruments

• Four hand dentistry during various procedures

• Take radiographs

• Instruct patients in proper care of oral hygiene

• Complete lab task; study models for various procedures

• Schedule patient appointment for new patient, recall, referrals

• Able to assist front desk receptionist with phone line, check-in, walk-ins and billing and payment

• Keep records of dental treatments and follow-ups Creston Dental and Braces, Dental Assistant, Rock Hill, SC (Jan. 2018 – Oct. 2020)

• Check, review and update patient vitals and health history

• Prepare patients and the work area for treatments and exams: restoration, oral surgery, Ortho; and hygiene assistant. Pedo.

• Able to Coronal polish

• Able to take impressions

• Fabricate temp. crown

• Sterilize dental instruments

• Four hand dentistry

• Instruct patients in properly care for their oral hygiene

• Take radiographs and complete lab tasks under the direction of a dentist

• Organized the up keep for records of dental treatments and follow ups phone call for post-op

• Schedule patient appointments for new patients and recall appointments

• Able to assist front desk receptionist with phone lines, check-in, walk-ins and billing and payment.

• Ensure confidentiality with a safe and respectable work environment for patients and team members.

York Technical College, Student Ambassador, Rock Hill, SC (Aug. 2017-June 2020)

• Conduct student campus tours, host and plan student events

• Assist faculty staff and students with daily college functions

• Monitor/guided new student orientation

• Advertised on-going clubs and organization within the college

•

CSL Plasma, Reception Technician/ Donor Support Tech, Rock Hill, SC (Dec. 2014- July 2016)

• Greet donors

• Enter donor information into the Donor Information System (kiosk)

• Check vitals and plasma levels

• Perform finger sticks, test sample, and documented donor information

• Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment

• Observe donors as they donate to assure consciousness

• Disconnect donors after donations with proper removal, bandage, payment and after care instructions

• Followed Standard Operating Procedures (SOPs), technical manuals and job safety analysis

LPMC INC., Assistant Property Manager, Raleigh, NC (Sept. 2013-Dec.2015)

• Conduct apartment and leasing office inspections, move-in and move-out.

• Process credit and background check

• Audit tenant leasing file Strategize marketing for lease-up

• Maintain and worked under all fair housing laws and policies

• Provided great customer service to customers and staff

• Collected payments up to $35,000 monthly.

• Set payment arrangements for customers when needed and if they were eligible

• Researched accounts carefully and answered customers questions pertaining to their bill, concerns and maintenance

Contact this candidate