Machine Operator Service Manager

Virgia Buckingham

Professional

Merrillville, IN 46410

*******@*****.*** - 708-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Manager/Cashier

Strack & Van Til - Merrillville, IN - February 2015 to Present

Responsibilities

Making sure the needs of customers are being satisfied. As well as assigning tasks for cashiers and utility clerks through out the day.

Machine Operator/Packer

Aryzta - Chicago Heights, IL - July 2013 to October 2013

Responsible for the production of quality product that meets all customer and regulatory requirements. Effectively communicates as required with supervisor. Assures that the necessary tools, settings and supplies are ready prior to production. Maintains constant attendance to the machines and prevents other employees that are not trained on that machine from improper use. Records and accounts for all the materials used on the line for assigned shift. Assist supervisor in maintaining the work areas in a clean and safe manner. Makes machine adjustment, and the maintenance department when major repairs are required. Records all down time due to machine malfunctions and reports them to supervisor at the end of the shift

Customer Associate

Ingalls Hospital - Harvey, IL - May 2003 to August 2007

Responsibilities

Performed duties inherited in patient registration, including bed placement, in accordance with hospital and departmental procedures. Administered appropriate actions promptly and courteously for registration Emergency department as well as in and out patients.

Work coordinator/Data Entry Operator

Bank of America - Chicago, IL - May 1994 to January 2002

Responsibilities

Coordinated the production unit within the Remittance Process Division. Monitored data entry clerks to ensure that the daily production goals were met. Interacted with customers and management daily regarding imbalanced accounts and other account services. Remitted client information according to specific client instructions to ensure quality remittance packages, entered alpha, numeric or symbolic data from source documents using predetermined formats, researched and resolved problems using firm procedures, performed data entry and assisted other user areas as needed or required.

EDUCATION

Bachelor Degree in Business Administration Healthcare Management

Robert Morris University - Orland Park, IL

2005 to 2007

Associates Degree in Applied Sciences/Medical Assisting

Robert Morris University - Orland Park, IL 2003 to 2005

SKILLS

Organizational, time management, problem solving, decision making, human relations, reading comprehension, service orientation, active listening, instructing, writing, persuasion, speaking, coordination, critical thinking, social perceptiveness, active learning, adaptability, professional. standard, and. cross-cultural .

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