KISHLA R. MOORE

**** **** ******

Newport News, VA 23607

757-***-****

admmrz@r.postjobfree.com

Skills

Type 55 WPM Medical Terminology

Appointment scheduling OSHA & HIPAA Trained

Bookkeeping Medical office Management

Medical Transcription Universal claim forms

Microsoft Word, Excel, PowerPoint, and Outlook CPR Certification

Experience

Riverside Urology Specialists

6/2012-Present

Surgical Coordinator

Support duties that facilitate the work of physicians, physician assistants, nurses, and other members of the medical facility who provide direct patient care.

Coordinate clinic cancellations, clinic schedules to include appointment scheduling and changes, arrangements for special studies, appointment check ins/check outs, consult tracking, verification of doctor's orders and treatment orders, completeness and accuracy of all actions/documentation

Make transportation arrangements for patients

Relay medical test results to appropriate professional medical staff for immediate action.

Explain medical tests and exam instructions to be observed and test preparation procedures to the patient prior to appointment

Provide any related instructional sheets for special procedures and patient appointments

Initiates forms for authorization to perform surgery and other procedures

Monitors the waiting areas for possible changes of patient conditions, and initiates appropriate measures in emergency situations

Maintain program and administrative reference materials, project files and relevant back-ground documents

Ensure that medical records notes are in the compliance with Facility Regulations, and JCAHO.

Report to the supervisor periodically on team work accomplishments, problems, progress in mastering tasks and work processes and individual and team training assignments..

Hope In-Home Care, Newport News, VA

6/2011-06/2012

Medical Administrative Assistant

Perform maintenance of medical records and review maintenance of medical records to ensure they were maintained in accordance with facility regulations/instructions and other established guidelines

Assists lower graded assistants with locating, updating, and filing patient medical records to include inserting additional forms and charts, and filing results of treatments,

Transcribe a variety of doctor's orders or notes on various charts and records

File results of laboratory tests, x-rays, and other procedures

Extract medical information from patients' records as requested/needed by the medical staff

Receive and answer or relay incoming and outgoing telephone, intercom, and electronic messages

Adhered to all HIPPA Regulations and the Privacy Act

Langley Air Force Base Emergency Room, Hampton, VA

3/2011-4/2011

Medical Administrative Assistant (Internship)

Effectively deal with staff, patients and military personnel to support various medical functions.

Served as beneficiary problem solver, providing dedicated service to all Military Health System beneficiaries

Counseled beneficiaries and clarify information on their TRICARE benefits when needed

Provided information/assistance on coordination of TRICARE benefits with other insurance agencies

Helped resolve DEERS eligibility and enrollment problems

Served as the administrative support assistant/word processor II in connection with the care and treatment given to patients in the Family Health Clinic of Langley Air Force Base Emergency Room and Community Hospital.

Coordinate patient schedule activities of the medical facility to ensure a smooth flow of the daily services and provide every customer with excellent customer service

As the medical support assistant, oversaw the scheduling of patient appointments and provided guidance and training to lower graded employees

Interview patients who requested medical examination/treatment to obtain pertinent information

Northrop Grumman Shipbuilding, Inc. (Contractor), Newport News, VA

4/2009-8/2009

Workers’ Compensation Department-Administrative Functional Support

Verify Settlement documents for Asbestos Third Party claims for accuracy

Maintain reserving practices for new injuries at workers’ compensation

Entrusted with confidential information to assist Program Support in processing of medical claims and travel reimbursements

Distribute widow/claimant letters to communicate non-payment of benefits

Order claims within numeric order and forward for action by Treasury Department

Interstate, Hotel and Resorts, Arlington, VA

3/2007-01/2009

Purchasing Department- Administrative Assistant

Maintain vendor files, samples, contract information, and updates

Obtained quotes from vendors

Create purchase orders via computer

Prepare PO package to fax to vendors

Answer multi-line phone inquiries from properties, vendors, suppliers and customers

Maintain Excel spreadsheets on various OSE (Operating Supplies and Equipment) per Brand and property size

Communicate via phone, email, copier, scanner, fax to vendors

Coordinate travel arrangements for the OS&E departments

Education

Everest College, Newport News, VA

Graduated 2011

Medical Administrative Assistant Accredited Diploma

Homer L. Ferguson High School, Newport News, VA

Graduated 1989

High School Diploma

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