Information Management Analyst
Resume:
Joshua M. Noel
CMR *** Box ***, APO AE, Vicenza Italy 09630-0006
admmqv@r.postjobfree.com
SUMMARY OF QUALIFICATIONS:
Mr. Noel is a dedicated professional with over twelve(12) years of military experience in the United States Army and Army National Guard, providing support for various military units in combat and special operations. This experience includes the supervision, safety, and accountability of lower to junior grade soldiers and provides technical guidance to the soldiers in the accomplishment of their duties. Mr. Noel has over six years’ experience working with a Joint Special Operations Command (JSOC) unit and studied special operations requirements and techniques; to ensure interoperability and equipment standardization; to plan and conduct special operations exercises and training, while serving in multiple junior leadership positions. Mr. Noel brings over six years of management information technology experience in both the military and civilian sectors. Over the years, he has implemented various training products and commercial software hardware for technical tactical systems developed by the program manager. Mr. Noel manages the Secretary of the General staff(SGS) Helpdesk and performs excellent as the first line of support for the Commanding General and his staff as the Information Management Officer(IMO). Maintains his certifications and the re-certifications for those required annually. Mr. Noel is an accomplished management professional and technician in capability development programs.
WORK HISTORY
NORTHROP GRUMMAN CORPORATION:
EXPERIENCE – GS12E – Information Management Analyst – IMO IAO-Information Assurance Officer ETA-Enhanced Trusted Agent – EUR SETAF: USARAF & AFRICOM, Caserma Ederle & Caserma Del Din, Vicenza, Italy: JANUARY 2020 – PRESENT
• As the IMO, I serve as a liaison for the unit by installing software and equipment upgrades and requests for repair. I ensure that the ATCTS system is up to date and all users have been notified accordingly for required training as well as their Acceptable Use Policy agreements(AUPs) and their DD2875s SAARs. Also ensuring that the unit’s portal site is maintained, as well as inputting and closing over thousands of incident tickets in the DoD’s BMC Remedy service management system(ITSM) throughout a short period. My duties also include: Interface to the Supporting NEC on C4IM Services. Knowledge Management (KM). Content manager for Web and SharePoint Sites. Web Support Services. Desktop, Software, Peripheral Support Services. Database Administration Services. User Account Maintenance. Proper resolutions of Out of Life cycle equipment. I have been situated as the Secretary of the General's Staff (SGS-IMO). Assisting with all their daily IMO duties and network issues etc. Setting up Virtual conferences and maintenance of equipment requiring updating as well as backing up required data. Assisting Joshua M. Noel
CMR 427 Box 056, APO AE, Vicenza Italy 09630-0006
admmqv@r.postjobfree.com
the Commanding General, his staff, and the CG’s communication team assigned with various issues that occur daily.
• My duties as an ETA-Enhanced Trusted Agent include: Maintain Certificate Authority to ensure that the subscribers appropriately present the necessary credentials for registration into the PKI. Enroll devices into the PKI, revoke user certificates and authorize. Auditing the current tokens issued to the Foreign Military Local Nationals and other DoD personnel who support and utilize the DoD’s Unclassified network as well as resolving all the current issues surrounding their certificate authorizations. Supporting revocation and suspension of a certificate on Unclassified and/or Classified networks. This is for both the NIPR and SIPR systems: Supporting restoration of suspended certificates. Supporting registration and/or termination of Local Registration Authorities (LRAs). Approving the issuance of certificates to Network Process Engines (NPEs). Producing and delivering revocation reports. Supporting retention of all associated documentation for ten(10) years for DOD and zero(0) years six(6) months for NSS documents. Supporting duties as assigned through National Security Service Public Key Infrastructure Registration Practice Statement (NSS/PKI RPS) and Department of Defense Public Key Infrastructure Certificate Practice Statement (DoD PKI CPS). Providing support to LRAs, Trusted Agents (TAs), and Enhanced Trusted Agents (ETAs) per DoD PKI RA-LRA CPS and RPS to ensure RA Operations are aligned with DISA Audit requirements. Monitoring the RA Operations per DoD PKI RA-LRA CPS and RPS to ensure RA Operations are aligned with DISA Audit requirements. Supporting the Army CIO/G6 Cyber Security Directorate and the NETCOM, G3/5/7 in addressing audit findings to include migration and correction of findings per DoD PKI CPS and RPS. Developing and maintaining an On the Job Training (OJT) package.
• As an IAO-Information Assurance Officer Cybersecurity duties and functions include: Ensure any non-compliance, is reported to the highest authorized person keeping in terms with the organizational rules and regulations of the organization; With the support and per the DoD 8500.01 [Cybersecurity] - 8570.01[IA WIP] - 8510.01[RMF for DoD IT] - AR 25-2[IM IA]. Ensure that all the certification and accreditation procedures have been fulfilled and maintained by adhering to the DoD information assurance certification and accreditation process. Notify and report in writing if there is any kind of security violation and make sure that there is no occurrence of any such incidents. To assist the team members in analyzing and assessing the security solutions, to check, review, and verify all the details related to information assurance vulnerability management, and to maintain all the necessary documentation to keep a track of the security-related problems. Assisting the Cybersecurity team and ensuring all users are up to date, and capable of accessing required DoD networks and infrastructures. Account creation and verification of required training Security Services and Incident Response Information Assurance Training, Risk Management, Certification Services, Reporting Coordination of POA&Ms, Joshua M. Noel
CMR 427 Box 056, APO AE, Vicenza Italy 09630-0006
admmqv@r.postjobfree.com
Information Assurance Vulnerability Management (IAVM). This is all done in accordance to and with the support from the DoD 8500.01 [Cybersecurity] - 8570.01[IA WIP] - 8510.01[RMF for DoD IT] - AR 25-2[IM IA]
APPLIED TRAINING SOLUTIONS:
EXPERIENCE – GG12 - Computer Simulations Analyst I – ISSO IMO Network System Administrator, Help Desk, Fort Bliss Texas: DECEMBER 2018 – JANUARY 2020.
• Troubleshoots Mission Command Systems and other related system software issues. Manages Mission Command Systems and other related systems with Information Assurance Vulnerability Alerts and updates. Provides IT Technical support for the Mission Training Complex and its functional training team including the Warrior Skills Training Center, the Mission Command Training Team, and the Individual Training Team. Strong understanding of technology integration and information flow including LAN WAN, firewalls, security, storage, and backup methodologies. Knowledge of specific product lines (Cisco, Fujitsu, Hewlett Packard, Tripwire, etc.) Trained in and understand the Risk Management Framework Certification & Accreditation process, and Information Assurance requirements. Establishes system parameters and formats for all simulation equipment. Serves the secondary point of contact for the Network team with the maintaining of the mission training center’s internal and external networks, in conjunction with the exercise design in support of operations anywhere on the continuum of conflict from civil-support to high-intensity conflict. He also serves as the IMO for hosting the mission training center’s Video Tele-Conferencing VTCs labeled as Unclassified and Secret levels. Serves as the secondary for the Information Assurance manager; taking on various personnel management duties. Ensures hardware software compatibility. Coordinates and or modifies user requirements in terms of existing and projected computer capacity and capabilities. Maintains supplied software packages for internal users. Analyzes new hardware to determine its need or application in the existing or proposed system. Advises on new techniques and estimated costs associated with new or revised programs and utilities, taking into consideration personnel, time, and hardware requirements. Makes trade-off analyses; Develops general and detailed documentation describing system specifications and operating instructions. LOWER VALLEY WATER DISTRICT:
EXPERIENCE – GS10 – Security Specialist and IT Help Desk Manager, Clint, Texas: MARCH 2016 – DECEMBER 2018:
Joshua M. Noel
CMR 427 Box 056, APO AE, Vicenza Italy 09630-0006
admmqv@r.postjobfree.com
• Provided first-level security support and awareness for new and existing employees; in a database of approximately two hundred (200) employees. Assist in updating information on system outages. Assist in training users with specific and general software. Wrote new policies for existing security systems in place and provided to the District’s Executive Board members for approval. Ensured that all policies, were abided and recognized by each employee. Assisted to ensure customers and employees follow internal security policies and procedures. Approve and assign new employee accounts, internet access, and verify requests for other software; per all security protocols set in place. Assist network resource maintenance with the Information Technology department, by maintaining and repairing network connections to keeping the business’ internal network infrastructure secure. Ensured that all systems were connected to existing cable modules, installed, and/or configure new. Identified the source of the problems, took corrective action, and documented all trouble spots in every safety and security matter. Provided administrative security, personnel, physical and infrastructure security, and maintains all surveillance security, by developing and maintaining department databases, policies, reports, and all other documentation. Establish and maintained effective working relationships with fellow employees, officials, and the public. Maintained safe work practices according to business’ rules and policies. Performed any other duties as assigned by the General Manager and the executive level staff. Shwcased the ability to help impatient end users get their daily tasks done properly and promptly, under immense stress and pressure. Protects the system by defining access privileges, control structures, and resources. Recognizes problems by identifying abnormalities; reporting violations. Implemented security improvements by assessing the current situation; evaluating trends; anticipating requirements. Determines security violations and inefficiencies by conducting periodic audits. Upgraded systems for the optimal performance by implementing and maintaining security controls. Kept users informed by preparing performance reports; communicating system status. Maintained quality service by following organization standards. Solid knowledge of information security principles and practices. Working experience with intrusion detection systems. Installation, configuration, monitoring, and response to all surveillance and security system. Understood advanced security protocols and standards. Experienced with software and security architectures. Evaluated and a developed various approaches to solutions. Proactively assessed potential items of risk and opportunities for a vulnerability in the network. Experienced with security practices of Intranet and Extranet. Supported the day-to-day administration of various firewalls. US ARMY:
EXPERIENCE – Engineer, STB 4-1AD, Intelligence Officer, 1-37 FA, Fort Bliss, Texas: OCTOBER 2006 – MARCH 2016:
Joshua M. Noel
CMR 427 Box 056, APO AE, Vicenza Italy 09630-0006
admmqv@r.postjobfree.com
• Performed basic combat construction. Operates various light or heavy engineer wheeled vehicles. Operates or serves as a crewmember on a CEV, AVLB, or an ACE while participating in combat mobility, counter-mobility, and survivability operations. Prepares and installs priming and firing systems for demolition and explosives. Arms disarm and install anti-personnel and anti-tank mines. Locates mines by visual means or by using a mine detector. Recognizes and neutralizes booby traps, friendly and threat mines, and firing devices. Supervises lower grade soldiers and provides technical guidance to the soldiers in the accomplishment of their duties. Directs and assists in the operation of engineer wheeled or tracked vehicles. Supervises and/or operates the ACE. Directs and assists in launching and retrieval of an AVLB. Determines zero settings (boresight), and fires the CEV weapon systems. Assists in the performance of organizational maintenance of vehicle and armament system components. Directed the construction of fighting positions and wire entanglements. Control fire team movements. Places explosives and clears misfires. Directs a mine-clearing line charge loading team. Directs minefield marking party and dispensing operation of mine scattering systems. Conducts reconnaissance operations, determines to limit slopes, curves, stream velocity, and gap widths. Worked with a Joint Special Operations Command (JSOC) unit and studied special operations requirements and techniques; to ensure interoperability and equipment standardization; to plan and conduct special operations exercises and training. EDUCATION:
• Bachelor of Science in Management Systems Information Major: Computer Science
Completed: 2019
Park University, ElPaso, Texas. 122 credit hours completed, GPA 3.2
• Associates of Applied Science in Computer Information Systems Security Major: Information Systems Security(ISS)
Completed: 2017
Western Technical College, El Paso, Texas. 70 credit hours completed, GPA 3.6
• Associates of Applied Science in Criminal Justice Major: Criminology Minor: Homeland Security
Completed: 2014
El Paso Community College, El Paso, Texas. 65 credit hours completed, GPA 3.0 INDUSTRY CERTIFICATION:
• CompTIA Security + CE Certification, April 2019, valid thru April 2022 Joshua M. Noel
CMR 427 Box 056, APO AE, Vicenza Italy 09630-0006
admmqv@r.postjobfree.com
• CompTIA Linux + (LPIC 1 and 2) valid thru indefinite SECURITY CLEARANCE:
• Active TS NATO S T5 20200918
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