Personal Assistant Dental
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Your In-Progress Assessments
Administrative Support
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Customer Service Situations
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Front desk agent (hotel)
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Your Completed Assessments
Data entry: Accuracy
Proficient
May 2020 –
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Customer service fit
Proficient
June 2019 –
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Yes
Customer focus & orientation
Highly Proficient
June 2019 –
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Yes
Scheduling
Proficient
August 2020 –
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Yes
Management & leadership skills:
Planning & execution
Highly Proficient
November 2020 –
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Yes
Management & leadership skills:
Impact & influence
Highly Proficient
November 2020 –
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Yes
HR: Compensation & benefits
Proficient
October 2020 –
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Yes
Customer service manager
Highly Proficient
November 2020 –
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Yes
Customer service
Familiar
November 2020 –
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No
Attention to detail
Proficient
December 2020 –
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No
Work style: Reliability
Familiar
March 2019 –
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No
Administrative
assistant/receptionist
Completed
November 2020 –
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No
Office manager
Familiar
September 2020 –
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No
Accounting skills: Bookkeeping
Familiar
October 2020 –
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No
Written communication
Completed
May 2020 –
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No
Electronic health records: Best
practices
Expert
November 2020 –
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No
Veterinary receptionist skills
Highly Proficient
January 2021 –
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No
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Resume About me
Liz Brannen
Bellville, TX
LB
Liz Brannen
Administrator/Administrative Assistant Health
Care
Bellville, TX 77418
admmly@r.postjobfree.com
Please except my resume for your open position. I
have always been in customer service or in health
care. My most recent job was executive director of Bluebonnet Place assisted living community. I am
proficient in Microsoft and various programs. I have relocated to Bellville to be close to my family. I have recently decided to semi retire but I do miss being engaged with people on a daily basis, and I am
ready to re/enter the work place. I was in charge of 28 employees and had a 29 room facility.
Operations, payroll, staffing,on boarding new staff
and accounts payable/collections. I am diverse in
many ways that I believe could help in your
practice. I would appreciate talking to you about
your position and I look forward to hearing from
you.
Authorized to work in the US for any employer
Willing to relocate to Bellville, TX, Brenham, TX or Chappell Hill, TX
Work Experience
City - United States (Change )
e.g. Seattle, WA
Time period
From
To
Description
Describe your position and any significant
accomplishments.
Save Cancel
Operations sending reports and working
collections on accounts.
Weekly reports to corporate on collections
and store numbers
Inside sales and outside deliveries as needed
Customer Service
Job title - required
Operations/ Sales
Company
Fastenal
Katy, TX
I currently work here
March 2018
March 2020
Operations/ Sales
Fastenal
March 2019 to February 2020
Responsible for adding descriptions of
merchandise to spread sheets as well as inventory
control.
Weekly reports to corporate for cash and checks
received. Sales at counter and deliveries as
needed. Customer Service.
Executive
Director/Administrator
Enlivant
March 2014 to October 2018
Relocating I had been in my current position for 2 years and 2 months. During my time there I have
lead my team to increase census over 50 %. Also I
have had recognition for top 25% of company for
staffing retention. Time management and self
motivation was a must. I have built many strong
relationships with clients and help solve any
concerns they may have. I enjoy working with the
public
Among job duties daily; payroll, time sheets,
budgeting, scheduling, on boarding, termination,
balancing the house with budgets monthly.
Community Relations Manager
enlivant
February 2014 to March 2016
Responsible for all census building, scheduling and customer relations. Problem solving and presenting solutions.
Community Liaison
Kindred at Home HH and Hospice
May 2012 to February 2014
Responsible for new clients and continuing
relationships through problem solving. Sales and
marketing. Worked with community to make
awareness of Kindred at home to boost census.
QC Inspector
Summa RX - Mineral Wells, TX
June 2007 to March 2010
Responsible for testing and calibration of products. Made final inspection for shipment
Instructional Aide Special
Education
Millsap High Dvhool - Millsap, TX
September 2004 to May 2007
Assisted in Math and ARD meeting setup.
Dental Assistant
Granbury Dental Center - Granbury, TX
January 1999 to May 2004
Dental assistant
Impressions, temps, FMX,PA, present patient plans
and schedule
Plan presentation
Dr C Wayne Norris DDS - Waller, TX
May 1994 to August 1999
Patient care plans
Presentation explaining work to be done and follow up in scheduling.
Education
None
Houston Community College
Real Estate
Weatherford College
Graduate
Millsap High School
Skills
Microsoft Office, Excel, various
programs provided by companies I
where I have been employed.
- 8 years
Familiar with all Microsoft works
programs proficient in learning new
programs.
Customer Service
Customer Experience
Customer Care
Front Desk
Call Center
Excel
English
Microsoft Word
Microsoft Office
Microsoft Outlook
Sales Experience
Conversion Optimization
Alzheimer's Care
Personal Assistant Experience
Sales Support
Recruiting
Dementia Care
Hospice Care
Recruiting
Sales Support
Calibration
Dental Assisting
Event Planning
Infection Control Training
QuickBooks
Special Education
Human Resources
Caregiving
Home Care
Vital Signs
Management
Office Management
Employee Orientation
Accounts Receivable
Inside Sales
Accounts payable
Payroll
Quality Assurance
Documentation review
Cashiering
Typing
Dental office experience
Time management
Marketing
EMR Systems
Certifications / Licenses
Add your certifications
Assessments
Management & Leadership Skills:
Planning & Execution - Highly
Proficient
November 2020
View Full Score Report
Management & Leadership Skills:
Impact & Influence - Highly Proficient
November 2020
View Full Score Report
Customer Service Manager - Highly
Proficient
November 2020
View Full Score Report
HR: Compensation & Benefits -
Proficient
October 2020
View Full Score Report
Scheduling - Proficient
August 2020
View Full Score Report
Data Entry: Accuracy - Proficient
May 2020
View Full Score Report
Customer Focus & Orientation -
Highly Proficient
June 2019
View Full Score Report
Customer Service Fit - Proficient
June 2019
View Full Score Report
Additional Information
I have 18 years in customer service . I
currently not employed. I worked with
Fastenal Company as sales support
and collections until 2/28/20. I am very
self motivated and have a lot to offer in
customer service as well as being
supportive to clients. I have worked as
an administrative assistant in Real
Estate.I also have spent the past 8
years in Assisted Living and Home
Health and Hospice as an Executive
Director. I have relocated to the
Bellville area as my family lives near
by. Please feel free to reach out to me
at 940-***-****.
Thank you for your time and
consideration.
Add Sections
Languages
Links
Military Service
Awards
Groups
Patents
Publications
Customer
service
situations
12 min – Customer
Service, Retail, &
Sales
Responding to
scenarios with
customers
Start
Written
communication
8 min – Language &
Writing
Best practices for
writing, including
grammar, style,
clarity, and brevity
Start
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