Manager Assistant

Location:

Houston, TX

Posted:

May 21, 2021

Contact this candidate

Resume:

Sydney Thomas

Email: ***********@*****.***

Tel: 832-***-****

SUMMARY

Self-motivated candidate who excels on both group and solo projects. A hard working individual with experience leading a successful team in high volume and fast paced environments. A detail oriented professional whose understanding of consumers has helped develop an efficient selling atmosphere. 10+ years in sales expertise and leadership has shaped a career of consistent positive results.

EDUCATION

●Savannah College of Art and Design, Savannah, GA

Graduated 2018

●Klein High School, Klein, TX

Graduated 2014

EXPERIENCE

Store Manager, Trudy’s Hallmark, Houston, TX March 2020 - Present

●Making the interaction easy and convenient for shoppers by effectively handling store operations - product replenishment & merchandising, ringing sales, processing shipments, managing inventory, etc.

●Coaching integral selling skills and sharing product knowledge to ensure all team members are able to make lasting connections with every customer.

●Communicating daily priorities, goals, and the brand’s visions while fostering a dynamic, and supportive team environment.

●Driving store revenue and profitability by making strategic plans to meet the profit projections based on data from prior performance.

●Managed and coordinated projects by delegating tasks and providing assistance in order to reach the project objectives within their set deadlines.

Store Manager, Papyrus, Houston, TX July 2018 - March 2020

Striving to deliver products of exceptional quality, diversity and taste through the development of a motivated staff, with a focus on building brand recognition through client-based sales.

●Ensured that all required paperwork and reporting is accomplished in a precise and timely manner.

●Performed any and all duties or projects as assigned by the area, or regional manager.

●Teaching superior guest centered selling techniques to newly recruited staff.

●Prepared cash reports and orders for merchandise as needed; and other duties relating to the daily operation of a retail store.

Assistant Manager, Yankee Candle, Savannah, GA May 2017 - June 2018

Tasked with assisting the Store Manager with guiding a team towards achieving sales, organization, guest engagement, and profitability objectives within Yankee Candle standards.

●Aided the store manager in ensuring suitable personnel through coherent recruitment and networking.

●Provided direction to team members on daily tasks and projects.

●Ensured visual and operational merchandising complied with company expectations.

●Acted as manager on duty for various shifts by interacting professionally during planned conference calls and composing weekly schedules.

Assistant Manager, Sperry, Savannah, GA March 2017 - May 2017

Called to provide superior service to clients and generate an enjoyable shopping atmosphere. As well as representing the brand’s goals inside and outside the store.

●Engaged customers by being fully knowledgeable about store products and policies.

●Operating point of sale, accurate recording and processing of money, credit and other payment types.

●Achievement of sales objectives and performance measurements

●Coached and supervised others while working together as a team.

Key Holder, Earthbound Trading Company, Savannah, GA April 2015- June 2016

Responsible for assisting the manager and team in the day to day operations, and directing sales floor operations in the managers absence.

●Executed bank change runs.

●Monitored store email for information and direction.

●Planned and executed projects on a daily basis with staff.

●Received and merchandised shipments.

Assistant to Costume Designer, Sew Noted, Houston, TX June 2014 - September 2014

Acted as a support to the Head Designer, performing duties similar to an apprentice and assistant. Working both with the Head Designer and independently on assigned tasks.

●Operated as receptionist for the studio while the owner was away

●Consulted clients in store and via phone

●Provided assistance with sewing and tailoring clients orders

●Kept workspace organized

PROFESSIONAL DEVELOPMENT

Retail Management and Merchandising - Advance Learning

(November 2019)

●Developed my understanding of the relationship between retailers and consumers in today’s changing industry through merchandising, store marketing, and inventory planning.

Fundamentals of Human Resources - Alison Learning

(October 2019)

●Breaking down the responsibilities, and objectives of HR professionals, and the key component they play in the success of a business.

SKILLS

●Proper phone and email etiquette

●Knowledgeable in Microsoft office, PowerPoint, Word, Excel, and Outlook (9+ years)

●Knowledgeable in POS systems for retail (5+ years)

●Typing speed of 55 words per minute (9+ years)

REFERENCES

●Maggie Ludovissie (Area Manager at Papyrus)

612-***-****

●Jacob Meyers (Assistant manager at Earthbound Trading Company)