VANESSA KOWALSKY

780-***-****

admloq@r.postjobfree.com

EXPERIENCED ACCOUNT EXECUTIVE WITH A DEMONSTRATED HISTORY OF WORKING IN THE COSMETIC INDUSTRY. SKILL IN LUXURY GOODS, COACHING, SALES, TRAINING AND DEVELOPMENT AND MERCHANDISING.

EXPERIENCE

OCTOBER 2019 – JANUARY 2020

SEASONAL CONTRACT, Lululemon Athletica

Provides guests with world-class ‘education’ and guest experience in the areas of product, culture, and community by speaking authentically about product use through their own experiences

Product education: communicates special features, benefits, fabric properties, usage, and best care instructions

Culture education: ‘demonstrates’, the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. Yoga, fitness, health and fun) community education: ensure guest is aware of in-store community bulletin board, for information and resources regarding yoga, health, fitness and related community information.

AUGUST 2017 – APRIL 2018

INDEPENDENT PRODUCT CONSULTANT, LISE WATIER

Contract position for 9 months

Engage and educate clients on lise watier products.

Greeting and assisting clients with product selection.

Promoted lise watier products by presenting products features and benefits through product knowledge.

JULY 2016 – NOVEMBER 2016

DISTRICT MANAGER, COSMOPROF BEAUTY

Providing direction regarding store operations to achieve sales and profits within the district.

District manager responsibilities to ensure a reliable and effective communication link among stores, management, and corporate personnel to efficiently and effectively distribute information.

Supervised all the activities of the store management and hourly personnel in the use of company policies and produces to achieve sales goals and profit within the district.

Monitored controllable expenses at store level to maintain acceptable levels while minimizing adverse effects on store operations.

Analyzed profit and loss reports to ensure stores achieved required sales quota, processed monthly sales reports and other reports as require.

Provided good leadership to store managers ensuring effective communication, continuous training, offering professional and constructive feedback also coaching to aid in the advancement and success of the store managers.

Maintain internal programs for recruitment, training, motivation and discipline of personnel.

JANUARY 2015 – JULY 2016

REGIONAL SALES MANAGER, BEAUTY FOR WESTERN CANADA, REXALL DRUGS

Providing coaching and advising on various cosmetics, monitor and follow up.

Engage and communicate with product sales representative

Ensure appropriate training was set up and received by employees

Coach employees to build customer relationship to achieve increased sales

Champion programs and initiatives that ensure sales objectives were met and exceeded

Developed a cosmetic audit to measure standards and help improve performance

Assist regional director to achieve require sales

Provided support for in store events and grand openings

Support district manager and store manager with recruiting and hiring

Build client / vendor relationships to maximize sales

Responsible for reviewing store level sales /cosmetic data and assisting in the creation of action plans, as required with cosmetic managers and regional directors to address trends and store level merchandising execution that are of concern

2010 – 2015

REGIONAL COSMETICS COORDINATOR WESTERN CANADA, REXALL DRUGS

Providing coaching and advising on various cosmetic issues monitor and follow up

Ensure cosmetic promotions, images were displayed and implemented on a timely basis

Provide assistance and understanding with head office communication

Ensure employees received support with mass cosmetics, prestige cosmetics and derm centers

Assist with new store setup and training for new staff members

Provide ongoing support to stores

2007 – 2010

COSMETIC MANAGER, REXALL DRUGS

Merchandising, customer service, consultations, demonstrations, sales, tracking sales goals, ordering inventory, staff training, make up applications, direct contact with sales reps, follow ups with client, staff scheduling.

2005 – 2007

CLINIQUE COSMETICS MANAGER, THE BAY CANADA

Make Up Applications, Sales, Customer Service, Organize Stock, Displays, Teamwork, Planned Events, Tracked Sales Goals and Completed Schedules

EDUCATION

2009

MAKE UP ARTISTRY CERTIFICATE, Eveline Charles Academy

1992-1994

MANAGEMENT STUDIES DIPLOMA, Grant MacEwan University

1985-1988

HIGH SCHOOL DIPLOMA, BONNIE DOON HIGH SCHOOL

SKILLS

Developed superior expertise in customer service and closing the sale

Facilitated product exchanges with dissatisfied customer

Work closely with product vendors

Trained new staff

Managed and scheduled staff

Build and maintain client/vendor relationships to maximize sales

Organized and sorted stock into manageable systems

AWARDS

2009 Award of Excellence for Outstanding Peer Support Awarded by Rexall Drugs

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