PROFILE

•Results-driven Sales professional with *+ years of experience in the UAE market, specializing in PPE, building materials, and oil & gas products sales.

•Proficient in sales coordination, administration, order processing, data analysis, and customer relationship management.

•Expertise in Tejari - eSupply, SAP Ariba, and all related or similar programs and websites.

•Proficient in Microsoft Office Suite, including advanced skills in Pivot tables, Vlookup, and Hlookup, and experience in ERP software such as Tally, Matrix, and Odoo.

•Possessing strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.

•Committed to driving sales growth, maintaining strong customer relationships, and ensuring operational efficiency. SKILLS

Communication and Negotiation Workflow Prioritizing Attention to detail Sales Coordination, Administration Contract Negotiation Strong Interpersonal Multi tasking Time Management Customer Relationship Management Records Management Coaching and mentoring Computer Literate Problem Solving Organizational Demonstrated ability Supplier Management Order processing Tender management Collaboration Vendor Registration/Pre-Qualification Oil & Gas Products Sales Personal Protective Equipment sales Marketing Product knowledge Sales process PROFESSIONAL EXPERIENCE

01/2022 – present

Dubai Internet City,

United Arab Emirates

Sales Coordinator / Administrator,

Aspire International building Materials Trading LLC Aspire International Provides a complete range of work safety and falls safety products and services with multiple brand sourcing and training to the End Users in various sectors.

•Sales & Marketing: Lead a six-member sales team in charge of promoting and marketing Personal Protective Equipment, Workwear, and Oil & Gas products, and services.

•Sales Support: Provide comprehensive support to the sales team by coordinating daily activities, preparing sales reports, quotations, and managing customer inquiries and complaints.

•Lead generation: Proactively identify potential customers and opportunities through market research, networking, and cold calling.

•Lead Qualification: Qualify leads based on their interest, budget, and decision-making capacity to prioritize and focus efforts on the most promising prospects.

•Proposal and quote creation: Prepare accurate and competitive quotes or proposals(Commercial & technical) based on customer requirements and pricing guidelines.

•Bid and Tender Management: Review and submit tenders and bids with government organizations, ensuring compliance with requirements and deadlines SUJITH.VP

Sales Coordinator / Inside sales Executive

Dubai, United Arab Emirates adml9i@r.postjobfree.com +971*********-**/03/1992 Indian sujith-vp-746219150 UAE Driving License 1 / 3

•Documentation: Prepare and maintain sales-related documentation, including sales contracts, agreements, and pricing lists and ensure compliance with company policies and legal requirements.

•Order Processing: Manage the end-to-end order processing cycle, including order entry, verification, and coordination with the warehouse for inventory availability.

•CRM Utilization: Utilize CRM systems to maintain accurate customer databases, track sales activities, and generate reports for sales analysis and forecasting.

•Sales Coordination: Coordinate sales activities, meetings, and events, ensuring seamless communication and collaboration among team members.

•Cross-Functional Collaboration: Work closely with internal departments, such as procurement, logistics, and finance, to facilitate sales processes and ensure timely order fulfillment.

•Customer Relationship Management: Build and maintain strong relationships with clients, addressing their needs, resolving issues promptly, and enhancing customer satisfaction and loyalty.

•Training and Onboarding: Provide training and guidance to new sales team members on sales processes, product knowledge, and CRM system usage.

•Sales Reporting: Prepare and submit regular sales reports, providing insights on sales performance, opportunities, and challenges.

Key Achievements

•Increased sales by 30% in 3 months by streamlining administrative processes and improving Customer relations.

•Successfully executed 3 promotional events for the company including INTERSEC 2023

•Negotiated a 2-year-long term contract with a government organization to supply a full range of Personal protective equipment.

12/2019 – 11/2021

Sharjah Airport

International Free Zone,

United Arab Emirates

Sales and Operation Coordinator, Prosafe Systems FZC Prosafe Systems FZC is a PPE Trader, Workwear manufacturer, and Authorized distributor of Dupont Nomex in GCC countries

•Sales Coordination: Coordinated sales team by managing schedules, filing important documents, and communicating relevant information.

•Operation Coordination: Managed sales operations by processing sales and purchase orders, Issuing sales invoices, GRN and Delivery notes, etc.

•Inventory Management: Monitor inventory levels, collaborate with procurement to ensure optimal stock levels, and coordinate with the warehouse for product availability

•Logistics Coordination: Collaborate with the logistics team to ensure timely delivery of PPE products and workwear to customers and address any shipment-related issues.

•Customer Interaction: Act as a point of contact for customer inquiries, addressing their needs, resolving issues promptly, and providing exceptional customer service.

•Operational Efficiency: Continuously improve operational processes to optimize efficiency and reduce turnaround time in sales and order processing.

•Market Research: Conduct market research to identify trends, customer preferences, and potential opportunities for selling Protective Clothing & PPEs.

•Bid and Tender Management: Review invitations to bid documents for tendering, and submit proposals, tenders, and quotations.

•Stay up-to-date with new products and features.

Key Achievements

•Customers rated interactions with me 97% positive in 2021 11/2017 – 10/2019

Dubai,

United Arab Emirates

Administrative Assistant, Middle East Group Dubai

•Office Management: Oversee day-to-day office operations, including managing office supplies, coordinating maintenance, and ensuring a clean and organized workspace.

•Administrative Support: Provide support to various departments, including HR, finance, and marketing, as needed.

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•Correspondence Handling: Manage incoming and outgoing emails, letters, and other correspondence, ensuring timely responses and appropriate routing.

•Calendar Management: Coordinate and schedule meetings, appointments, and events for the team, ensuring efficient use of time and resources.

•Expense Management: Track and manage expense reports, ensuring compliance with company policies and timely reimbursement.

•Communication Support: Assist in preparing and disseminating internal communications and announcements to employees.

•PRO Coordination: Assist with Trade License, Ejari, Staff visa, EID, and insurance updates and renewals.

•Managed company vehicles (booking for service, processing quotes for approval, monitoring the license & insurance validity, penalties & Salik, etc.) 03/2016 – 02/2017

Kerala, India

Administrative Assistant, Deshadan Resorts & Hotels

•Perform admin works which include filing, typing, correspondence, and other general administrative works being assigned from time to time.

•Scheduled all client appointments for the Director and arranged appropriate agendas.

•Maintained inventory in the supply closet to prevent shortages.

•Determine which are priority matters and alert the administration and executive accordingly.

TECHNICAL SKILLS

Microsoft office suite

Word, Excel, PowerPoint, and Outlook

Vienna Advantage

ERP & CRM software's

PivotTable, VLOOKUP, HLOOKUP

Excel

Tally, Matrix, Focus, Odoo

ERP & CRM software's

GDRFA, EDNRD

UAE visa portal

LANGUAGES

English Hindi Malayalam

EDUCATION

2013 – 2016

India

Bachelor Of Commerce, Shivaji University, Kolhapur Business Management, General

2013

Kerala, India

Higher Secondary Education, Kerala Higher Secondary Examination Board Commerce and business studies

CERTIFICATES

Diploma in Hospitality and Customer Service Management (Pacific University Udaipur) 3 / 3

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