Raghavendra Prasad. N

Mobile : ** 91-725**-*****

Email : adml97@r.postjobfree.com

OBJECTIVE

Qualified International Trade professional, proficient with proven experience in exports, imports, logistics, supply chain, trade compliance, capable to identify & resolve various operational issues, seeks a challenging managerial position to pursue a rewarding growth oriented career by utilizing my knowledge, skills to contribute for the expansion & development of the organization.

EXECUTIVE PRECIS

Competent professional with MBA in International Business, 18 years experience in Exports, Imports, Logistics & Supply Chain, Trade Compliance, Freight Forwarding & Shipping, Order Processing, Pre & Post Export Sales, Back Office Support, M I S Reports, Sales & Procurement, Vendor & Customer Accounts, Warehouse, Inventory Distribution & Delivery, CHA activities, Documentation, General Management & Administration ; worked within diversified industries ; knowledge of MS Office & SAP

Proficiency in exports, imports, inbound, outbound logistics operations, supply chain, trade compliance, order processing, arrange inspections & shipments, CHA coordination, freight rate negotiation, arrange bookings for shipments by Air / Land / Sea / Courier, manage warehouse, inventory, distribution & delivery schedules

Knowledge of government policies & procedures, trade compliance, CHA, freight forwarding & shipping line operations, organize inspections by SGS, Intertek, Bureau Veritas, Cotecna & conformity certificates

Expertise in export - import order cycle, organize shipments with all the relevant documents, capable to manage & monitor activities at micro & macro levels from initial customer inquiry to final last mile delivery & release of cargo at points of destination & origin

Coordinate with CHA for Clearances under various Duty Exemption Schemes, Customs Duty, Licences, DGFT, and other related country specific documents for all shipments

Coordinate with Freight Forwarders / Transporters / Agents, prepare MIS / DSR, shipment tracking, monitor delivery with POD

Liaise with Vendors abroad / local to monitor on the related issues for smooth order processing cycle

Monitor with CHA to prepare checklist, filing of Bill of Entry for Imports & Shipping Bill for Exports, Icegate

Coordinate for RFQ & freight negotiations with freight forwarders for shipments by air, sea, land

Establish, develop, build a strong network of logistics & supply chain activities for Exports & Imports operations with all the designated Teams of Organizations like DGFT, Customs, GST, CHA, Export Promotion Councils, FIEO, ITPO, Chamber of Commerce, Inspection Agencies and others

Manage, monitor export - import, logistics - supply chain activities at micro & macro levels, effectively coordinate with concerned internal / external cross functional teams to eliminate bottlenecks & reduce logistics costs within legal framework

Expertise to identify operational problems, develop, strengthen, synchronize, restructure process to resolve issues in exports - imports, logistics & supply chain functions to efficiently execute procedures as per statutory trade compliance, government rules & regulations

Liaise with vendors, customers, 3rd party logistics teams, statutory intermediaries to build & maintain a strong business relationship

Knowledge of Government regulations & policies, procurement / sourcing procedures from various vendors local & international

Motivated, multi-tasking, multi lingual, versatile, effective people management, proficient to monitor & manage resources efficiently

Versatile, goal oriented, perseverant, adapt easily to changes, effectively work with the team to achieve organizational goals

Organized, results & process driven, focus on customer’s requirements, interact with cross functional teams, broad based managerial profile with work experience at manufacturing and trading organizations

2002 – 2009 : Manager – Export Operations, JK Tyre & Industries Ltd., Mysore, India

U A E : Jan 2010 to Jul 2017 : Exposure to international work culture & various aspects of business for different products

July 2017 : Return from Dubai, U A E to my native city Bangalore, India

Dec 2017 – Apr 2020 : Dy. Manager – Exports & Material Planning, Rittal India Pvt Ltd., Bangalore, India

Linked In profile :: https://www.linkedin.com/in/raghavendra-n-72230418/

ACADEMICS

MBA (International Business) : PSG Institute of Management, Coimbatore, India : (1999-2001) : [In collaboration with Indian Institute of Foreign Trade, New Delhi]

BBM (Marketing & Advertising) : Mahajana's College, University of Mysore, Karnataka, India : (1995- 1998)

I T FORTE

MS Word, Excel, Power point, Outlook, Picture Manager,

Paint shop, Outlook,

Business Software - SAP, Orion

LANGUAGES

English, Hindi, Kannada, Telugu, Tamil, Malayalam, basic French

PROFESSIONAL SKILLS

Export - Import Operations

Negotiation / Contracts

Trade / Legal Compliance - Exports / Imports

Logistics & Supply Chain

Organize Shipments

Inventory, Distribution & Delivery

Order Processing Management

Back Office Support

Identify & Resolve Operational Bottlenecks

Freight Forwarding & Shipping

SGS Inspection / COC

Warehouse Management & Administration

Vendor & Customer Accounts

Banking Operations

CHA operations & Customs Clearance

INDUSTRY EXPOSURE

Tyres, Motorcycles, Spare parts & lubricants, Agro commodities, Food products, Beverages

CAREER PROFILE

RITTAL INDIA PVT LTD., BANGALORE, INDIA

Manufacturers of Industrial Enclosures, Power distribution, Climate control, IT infrastructure racks

Dy. Manager – Exports, Material Planning & Internal Sales

Dec’2017 – Apr 2020

Communicate with customers & sales teams for order enquiries, quotations, revalidation of previous price quotes

Understand customer requirements, work with Quotation / Pre Sales team on product prices, material specifications, revalidations

Discuss with Design team for drawings, align with Quotation team, collate all information & communicate to customers

Process confirmed orders in SAP, correlate with Production team for lead time, ensure adherence to customers requirement

Interact with purchase team & vendors to procure outsourced materials and ensure maintenance of sufficient stocks

Issue instructions to export packing team for packing / palletizing cargo as per customer specifications with proper markings

Coordinate with freight forwarders & transporters for containers for FCLs, to arrange shipments for palletized LCL cargo

Monitor warehouse activities for exports - container stuffing, E seal uploads, documentation & compliance of statutory formalities

Liaise with Excise & Other Internal teams, freight forwarders, external agencies for trade compliance of all export shipments

Resolve customer complaints through Quality, Production, Service & other internal teams to ship goods on FOC replacement basis

Arrange payments to freight forwarders, vendors, courier agents as per contractual terms & agreements

Coordinate with internal & external teams for shipments on service replacements, samples for testing & analysis, repair & return

Assist internal Excise & Finance teams to resolve old pending issues with Customs, Bank to reconcile as per statutory rules

Represent Exports in the annual stock verification process at warehouse

Synchronize export related activities at all levels & cross functional teams to ensure statutory compliance & customer requirements

JOB PROFILE AT DUBAI, UAE

Al Barakah Dates Factory LLC, UAE

Date Fruit Processor

Manager – Logistics & Exports

Jul’2015 – Jul’2017

AST Enterprises Inc. UAE

Agro Products Trader

Manager – Logistics & Exports

Aug’2014 – Jun’2015

Duseja General Trading LLC, UAE

General Trader

Manager – Logistics & Export Sales

Mar’2012 – Jun’2014

Sun Global Fzco, UAE

Tyre Distributor

Officer – Logistics

Jun’2011 – Feb’2012

Al Dobowi Trading Co., UAE

Tyre Distributor

Manager – Export Operations

Jan’2010 – Mar’2011

Manage business, communicate with group offices / managers / sales teams / customers in UAE, Asia, Gulf, Australia, Africa, USA, Canada

Monitor complete order processing cycle for both exports & imports for Ex-Dubai & cross trade shipments

Issue proforma invoices, sales contracts for confirmed orders on negotiated terms & conditions, product specs, delivery schedules

Follow-up with customers for confirmed proforma invoices, sales contracts, valid import permits, receipt of advance payments, LCs, Import Declarations, Form M, CTN & other country specific documents

Scrutinize all necessary documents, communicate & confirm with customers on all shipment terms & conditions for order execution

Liaise & negotiate freight with forwarders, shipping lines for shipments by air, sea, road, vessel schedules & book containers

Prepare loading plan in liaison with vendors on stock availability, sales allocation, customers priority, execute shipments

Monitor cargo movement, arranged shipments in liaison with vendors at different countries from loading ports to destination ports

Agro commodity shipments based on SGS results of product grading, customers approval & amended sales contracts

Coordinate with vendors at India, China, Canada, Thailand, Malaysia, Turkey to arrange physical stock inspections at points of origin

Submit product specifications, test reports & certificates, catalogues to SGS, Intertek, Bureau Veritas, Cotecna

Arrange inspection at manufacturing plants, follow-up for test results & release of conformity certificates (COC) & phyto certificates

Organize & coordinate with internal teams, transporters, freight forwarders & shipping lines to effect shipments by road, air & sea

Prepare pre-shipment documents, draft BL as per customer / LC requirements, file export declarations with Dubai customs

Coordinate for BL release from various loading ports, arrange complete set of export documents, submit to banks for negotiation

Arrange for Switch BL at Dubai on certain cases depending on products, management decisions, customers requirements

Prepare post shipment documents, arrange insurance, required certificates & liaise with various Dubai Government Agencies

Communicate to customers on cargo movement, vessel schedules, shipments, documents, courier details & follow-up for remittances

Monitor & arrange payments to service providers, process commission to sales agents as per contractual terms

Monitor & coordinate with Finance to receive payments from customers

Compile MIS reports on orders & shipments, imports, exports, local procurement, receivables, reconcile ware house stocks

Identified various problems in logistics / supply chain operations & resolved by restructuring / synchronizing processes

Strengthened logistics & supply chain by effective coordination with Principles, Freight Forwarders, Customers & Intermediaries

Synchronized export related activities at all levels & cross functional teams to ensure statutory compliance & customer requirements

Market research on B2B portals for various products, communicate with prospect customers & sales team

Back office support & sales coordination, follow-up with sales team on field to develop new customers in different markets

Procure other materials from open markets in Dubai for onward export to various countries

Established new customers for tyres in – Rwanda, Sudan, Uganda, and Congo

Monitor sales team activities, collate weekly & monthly reports, reconcile of stocks with Customers & Vendors

Any other exports, imports, logistics, procurement, administration related tasks as required by the respective managements

JK TYRE & INDUSTRIES LTD., MYSORE, INDIA

World’s 23rd Largest Tyre Company (Global 2020 Ranking)

Manager – Export Operations [Complete Responsibility of Export Dept at Mysore]

Sep’2002 – Dec’2009

Lead a team of 8 colleagues & managed annual exports volume of USD 70 million to 65 countries in Middle East, Africa, Europe, Australia, South East Asia, North, Central & South American Markets

Achieved 100% accuracy in shipments / documentation, order processing & management, arrange complete set of documents for negotiation through banks & courier to customers on time, lead to customer satisfaction

Effectively monitored & liaised with multi-disciplinary cross functional teams at multi-located manufacturing plants & ports for efficient shipping & logistics operations with minimum order cycle process time to execute shipments to meet monthly sales targets

Strengthened team by excellent back office support from order initiation, production to final receipt of payment for shipment of cargo

Worked with ERP implementation & internal cross functional teams to develop SAP module suitable for Export operations

Selected for Business Competency Leadership Program, organized by JK Group at Indian Institute of Management, Bangalore

Sales & Marketing :

Managed Bangladesh market for export sales

Communicated with respective Territory Managers & managed export sales anchoring for Middle East, Africa, Europe, Australia, South East Asia, North, Central & South American markets

Managed Key Customer Accounts, maintained price movements of all SKUs of JK & competitors brands, due to market fluctuations

Logistics Operations :

Effective liaison with cross functional teams & CHA at multi-locations/ports for efficient shipping & logistic operations, stock consolidation & inventory management at warehouses in ports

Monitored CHA activities at 3 loading ports for receipt of cargo, documents, inspection at plant & ports, arrange as required by Customs, Central Excise, Inspection Agencies, Port & Warehouse for cargo inspection, clearance & shipping

Coordinate for attestations by chambers of commerce, country consulates to submit complete set of documents for negotiation on time

Reduced documents negotiation time by streamlining & synchronizing processes through a collective effort of internal teams & CHA

Advance Licenses, Duty Draw Back, DEPB & Other Schemes :

Assisted team to reconcile & redeem Advance Licenses, DEPB, Focus Market Scheme to avail benefits as per Indian Statutory Rules

Coordinated with Head Office in New Delhi for DGFT, Customs, Consulates, Trade Organizations on all export related issues

Banks & Finance :

Coordinate for LC, negotiation of documents, confirm receipt by banks at destination & inform customers with proof of courier delivery

Responsible for payments to CHA, inspection agencies, commissions, customer claim settlements and maintain records

Assisted team to reconcile payments received & obtain bank realization certificate

Maintain & monitor budget expenses &funds allocated - reconcile expenses incurred on various cost headings & submit to finance

MIS Reports :

Designed formats for comprehensive data capture & report generation – complete status on orders received, shipped & pending, category & size wise quantities, L/C status, receipt of payments, shipments & other details for all regions, countries, customers

Compiled data for submission to industry organizations - Chamber of Commerce, FIEO, ATMA, CAPEXIL for annual export awards

Liaison :

Technical : product claim settlement, country specific certifications & markings, test reports

Production & Planning : compile & reconcile on sizes, pattern & quantities required as deviated from monthly sales/production plan

Warehouses at plants : for correct dispatch of cargo to respective sea ports as per customer’s order specifications

Finance : routing of documents, marine insurance, payments & receipts, letters of credit, exchange rates, export related bank work

CHA : Mumbai, Chennai, Kolkata - monitor for receipt of cargo, shipments, documents, reports, inspections, warehouse stocks, reconciliation, payment of service charges, and all other related issues

External Organizations : Chamber of Commerce, SGS, Intertek, Bureau Veritas for inspection & release of conformity certificates

Territory Managers, Head Office, Other Plants, Internal Team & Customers, Government Offices : all issues related to exports

Team & People Management :

Member of Internal Faculty Team – initiated by HRD- coach workers, staff on industry, guide students on internship & project work

Responsible to set smart performance goals & targets, KRAs of direct reportees for annual appraisal review

Communicate with concerned internal & external teams on all export related issues from Mysore as required by Management

NIPPON EXPRESS (I) PVT. LTD., (FORMERLY JAYEM IMPEX PVT. LTD.), BANGALORE, INDIA

Executive - Imports [Air Cargo]

Aug’2001 – Aug’2002

Monitor documentation for bill of entry, customs clearance, arrange for cargo inspection & prepare reports

Liaise with team, customers, customs, transporters, inspection agencies for efficient customs clearance

Ensure & achieved accurate on time delivery of medical equipment’s, spares, accessories pan India

Coordinated with internal team & customers on delivery schedule, priority shipments & destinations

Consolidated shipments & warehouse inventory on daily basis & prepare MIS Reports

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