NAMUSOKE JOSEPHINE

Address: Kampala, Uganda

Email: adml7z@r.postjobfree.com Telephone: +256-***-******

PERSONAL STATEMENT

A highly knowledgeable and motivated individual who is seeking a new challenging career with considerable working experience in various office environments. I am a hardworking individual who strives to achieve the best in all areas, and I am always eager to learn new skills and advance my career. My attention to detail and excellent time management skills means that every task is completed efficiently and to the highest possible standard.I have a calm and patient disposition meaning that I am able to work effectively under pressure and focus on the task at hand. I work well in teams, but also independently. In my current role, I am responsible for providing administrative support and managing internal and external relations. To succeed in this role have been exceptionally organised and demonstrated strong communication skills. I have excellent communication skills both orally and verbally and pay greater attention to detail in my work. I am dedicated and keen to learn new skills to improve any experience for the benefit of me and the company that I work for. I am very motivated person who is very keen to have a successful career. I am now looking forward to making a significant contribution to an institution that offers a genuine opportunity for progression.

EMPLOYMENT HISTORY

February 2015 to March 2021

Administrative Assistant, Libya Oil Uganda

In this role, I was responsible for running and coordinating the day to day administrative duties by being the first point of contact for staff and visitors, sorting and recording incoming and outgoing mail, Managing the document centre, scheduling meetings and taking minutes, to mention but a few.

Demonstrated excellent customer service by making follow-up calls and getting feedback from clients regarding the services offered in a bid to make the necessary improvements if need be. As a result, the organisation’s image in the business world improved which has helped to increase customer satisfaction.

Provide exceptional support to managers and co- workers through providing effective communication with professionalism hence brought about timely acknowledgement and response to emails and documents. Ultimately, there was effective flow of information in the organisation.

Influenced timely delivery of goods and services by implementing new procedures and administrative systems which facilitated the smooth operation and increased efficiency at the premises.

Prepared requisitions for goods and services which ensured that the quality of goods delivered was of according to specification and in the right quantity and on time. This has helped to see to it that there are no shortages registered.

Track communication including official mail and procurement documents within the office by ensuring that the right information is given to those it is directed to.This has contributed towards effective communication within the office such that employees know what to do and when to do it.

Being an oil company dealing in a couple of hazardous products I organized health and safety meetings weekly and made ensured that employees reported near misses weekly. This helped to prevent health hazards and address those issues that would lead to health risks. Hence safety and health of employees maintained.

Scheduled appointments, maintained the calendar and allot time and schedules for different personnel in addition to maintaining diaries/files and other records as required. This ultimately increased on office organization and efficiency.

Assisted in recruiting and training of staff (guards) by ensuring that they meet the necessary qualifications in a bid to reduce on staff turnover. This helped reduce the monthly staff (guards) desertion by 50 percent.

Organized for trainings and workshops per calendar programs by carrying out earlier bookings, purchasing stationery as well as coordinating the entire flow of events. As a result, workshops and trainings were successfully carried as planned which contributes to the achievement of set goals.

Provided courteous frontline services to ensure effective operation of the switchboard so as to enhance the good image of the field office and as a result, all the staff are able to be facilitated with the required necessities and on time.

Introduced workout after 5pm which was a success because all employees embraced including the executive director. This encouraged team work indirectly and also helped people improve their mental and physical health. This helped to improve the employees productivity greatly hence completing tasks on time,

October 2012 – May 2014

Administrative Assistant, KK Security Group

While here, I assisted in coordinating meetings, ensuring documentation and minutes are accurate and closely support the employees as well as manage correspondence as well as log queries.

Maintained general office files, including job files, vendor files, and other files related to the company’s operations.

Welcomed guests by making them feel welcome and directing them to the appropriate offices or persons. This ensured that their needs were met hence customer satisfaction.

Maintained company security by following procedures, monitoring visitors or guests and authorizing them to access the company premises.

Ensured the reception area is always tidy and presentable with all the necessary stationery and material for use and keep visitors occupied if need be. By so doing, the visitors were comfortable when at the company.

Arranged travel arrangements in an efficient manner which saw directors and managers were able to attend meetings and conferences on time.

Coordinated and dispatched incoming mail and office documents which enhanced effective information flow in the organisation.

Was in charge of archives and documentation centre by introducing the electronic filing system which helped location of reports, documents and their safety. This was in addition to carrying out secretarial duties as assigned by the administrator which aided a timely completion of tasks like monthly reports.

January 2010 – August 2012

Administrative Assistant, LwegatechIT Solutions

My duties while here were to ensure efficient operation of the office, support managers and employees through a variety of tasks related to organization and communication.

Updated and filed information both manually and electronically which aided easy access to documents and information required.

Planned and set monthly targets for employees as a way of ensuring that they meet performance objectives. As a result, I was able to motivate the sales representatives to work hard and meet targets.

Drew the company annual budget depending on needs which helped to encourage achievement of company goals and within the budget hence in a way, contributed towards saving company finances.

Monitored clients that were not compliant with the payment terms hence was able to monitor the financial progress of the company.

EDUCATION

2014-2015

Post Graduate Diploma Public Administration

Uganda Management Institute

2005 – 2008

BA. Community Psychology

Makerere University

2002 – 2004

Uganda Advanced Certificate of Education

Green Hill Academy

1998 – 2001

Uganda Ordinary Certificate of Education

Trinity College Nabbingo

REFEREES

1.Philip Andrew Wabulya

Executive Director Petroleum Investment Fund

Bank of Uganda

+256-*********

adml7z@r.postjobfree.com

2.Richard Obonyo

Coordinator School of Psychology

Makerere University (School of Psychology)

adml7z@r.postjobfree.com

3.Asaba Julius

Sales Manager

Libya Oil Uganda Limited

+256-*********

adml7z@r.postjobfree.com

CERTIFICATION

I, the undersigned, certify that to the best of my knowledge and belief, this data correctly describes me, my qualifications, and experience.

Signed

Namusoke Josephine

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