CATHERINE LEUNG
Calgary, Alberta T2J 1Y1
Home Phone: 403-***-****, Cell Phone: 403-***-****, E-Mail: ************@*****.***
PROFILE
Resourceful and dedicated professional with the following strengths:
Over 15 years of direct experience in responsible positions providing superior payroll and benefits administration.
Strong and advanced knowledge in PDS Vista Payroll System, ADP Payroll System (PC/Payroll for Windows and Pay@work), Kronos Workforce Timekeeper, Kronos Workforce ESP scheduling system, Microsoft Outlook, Word and Excel.
Conscientious with good analytical and problem solving skills, attention to accuracy, and detail oriented. Ability to multitask in a fast placed environment. Work under pressure and manage project timelines.
High ability for leading, motivating and working closely with different levels of management and staff. Good communication and interpersonal skills; both team player and independent hands-on worker.
WORK EXPERIENCE
WING KEI CARE CENTRE April 2005 – December 2020
Payroll Coordinator
Processed accurate bi-weekly payroll for over 300 hourly and salaried employees
Termination of employees from payroll, processing final payment according to legislative requirements
Resolved payroll discrepancies with research and analysis and proper documentation
Prepared pay adjustments due to paybacks for employee missed punch, wrong schedule or payroll/system errors
Prepared periodic reports for management, finance and auditors as scheduled or upon request
Coordinated and administered full of cycle employee benefits, enrolment, changes, termination
Ensure all necessary payroll-related payments are processed in a timely manner (source deductions, garnishees, and RRSP contributions, etc)
Responsible for year-end T4 preparation and reconciliation of taxable benefits
Effectively communicated with various departments as a means to build productive relationships
Responded to employee questions on payroll and benefits, payroll policies and processes in a professional, timely and efficient manner
Ensure compliance of all payroll transactions with government legislation and Care Centre’s policies
Achievements:
Implemented a new time and attendance system, Kronos Workforce Timekeeper for recording employees working hours that reduced payroll task procedure and time cost by 50%.
Introduced a new scheduling system, Kronos Workforce ESP for optimizing Care Centre’s workforce and managing employees more effectively and efficiently.
ZENECA CHINA LIMITED, Hong Kong March 1998 - December 1999
(Multinational pharmaceutical company – UK based)
Human Resources Officer
Proposed more streamlined and efficient policies in order to implement best practice processes
Complied monthly headcount and turnover reports to reflect company’s current staffing condition
Generated Annual Budget Plan to anticipate and control compensation and benefit costs for the forthcoming year
Conducted Annual Salary Review; directed all terminations and severance packages
Participated in upgrading DOS version HRIS to Windows version HRIS for Y2K; provided more efficient centralized staff information database for Hong Kong office
JETSET TOURS (FAR EAST) LTD, Hong Kong September 1996 – January 1998
Assistant Human Resources Officer
Applied for work permits/identity cards and extensions of stay for expatriates in order to provide them legal employment in Hong Kong
Handled housing administration for expatriates such as house hunting, contacted with agencies to arrange the tenancy agreements, processed the deposit and stamp duty, etc.
Assisted in recruitment matters and calculated payrolls; Managed employee benefits programs
MANULIFE (INTERNATIONAL) Limited, Hong Kong April 1994 – August 1996
Human Resources Assistant
Assisted in the development of an HR Contingency Plan to provide a focus for recovery of critical HR functions, HRIS and application systems in the event of loss of work area, or access to the building
Completed and analyzed external salary survey results and matched benchmark positions to existing positions
Handled course registration; Coordinated and scheduled the training classes
Prepared participants’ lessons for the ongoing classes
Prepared training and evaluation reports
PROFESSIONAL ACCREDITATIONS
Microsoft Certified Database Administrator (MCDBA) 2002
Microsoft Certified Systems Engineer (MCSE) 2001
Cisco Certified Network Associate (CCNA) 2001
Software Human Resource Council Certification 2001
Microsoft Certified Professional (MCP) 2000
A+ Certification 2000
EDUCATION / TRAINING
KRONOS TIME & ATTENDANCE AND SCHEDULING SYSTEMS
Certificate of Workforce ESP Administrator 2011 Certificate of Workforce ESP Training 2011 Certificate of WTKI Training 2011
Certificate of WTK 6.0 Administering the Application 2009
Certificate of WTK 6.0 Managing Timecards & Preparing for Payroll 2008
Certificate of WTK 8.0 Administering the Application and Managing Timecards 2019
PDS VISTA PAYROLL SYSTEM 2018
ADP PAYROLL SYSTEM
PC/Payroll for Windows (PCPW); Pay@work 2005 & 2011
CANADIAN PAYROLL ASSOCIATION
Payroll Compliance Practitioner Certification (PCP) 2007
SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY, Calgary, AB 2004
Pharmacy Assistant Certificate Program
SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY, Calgary, AB 2001
Information Technology Professional Program (ITP)
LA TROBE UNIVERSITY, MELBOURNE, Australia (Part-time study) 1997
Bachelor of Business (Major in Human Resources Management
SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY, Calgary, AB 1993
Diploma in Business Administration (Major in General Management)