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Education, Sales, Call Center, Recreation, Professional

Location:
Denver, CO
Posted:
May 21, 2021

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Resume:

Brian White Denver, CO

720-***-**** adml2e@r.postjobfree.com

EDUCATION

UNIVERSITY OF NORTHERN COLORADO, Greeley, CO

Master of Art in Teaching - Elementary Education

UNIVERSITY OF NORTHERN COLORADO, Greeley, CO

Bachelor of Science - Recreation

PROFESSIONAL EXPERIENCE

AMERICAN FAMILY INSURANCE, Melissa Dahlman-Babers Agency, Westminster, CO Sales Specialist October 2017-Present

• Sold various types of policies including business, homeowners, auto, renters and life insurance via phone or in person sales presentation.

• Maintained communication with the policyholder to explain the policy, analyze their coverage, and suggest additions or changes

• Attended meetings, seminars and programs to learn about new products and services, and learn new skills and maintain licenses

• Developed clientele through active involvement in networking groups USHEALTH ADVISORS, Englewood, CO

Field Sales Agent May 2015 – September 2017

• Developed clientele by networking and making over 100 daily cold calls to find new customers and generate lists of prospective clients

• Sold various types of policies including health, life, supplemental, vision and dental coverage via virtual sales presentation.

• Maintained communication with the policyholder to explain the policy, analyze their coverage, and suggest additions or changes

• Attended meetings, seminars and programs to learn about new products and services, and learn new skills and maintain licenses

FRONTIER AIRLINES, Denver, CO

Reservations and Ticketing Agent Nov 2013 - May 2015

• Used telephones and computers in a high volume call center to take inbound calls to plan routes and itineraries, confirm reservations for transportation, assemble and issue required documentation, such as tickets, and itineraries

• Used Sabre and Sky Speed GDS systems

• Answered inquiries regarding information such as schedules, seating, baggage, procedures, and policies

• Informed passengers of essential travel information, such as travel times, transportation connections, and passport and visa requirements

• Made outbound calls to inform passengers of travel schedule changes and to confirm reservations.

• Mentored and helped train new agents on the call center floor

• Recognized by management for outstanding attendance

• Recognized by management for providing outstanding customer service MONTROSE COUNTY SCHOOL DISTRICT RE-1J, Montrose, CO Third Grade Teacher Aug 2012 - May 2013

• Planned, taught, and assessed standards based lessons for a third grade class using varying techniques to meet the unique learning needs of all students

• Presented information in audio-visual or interactive formats, using computers, televisions, audio-visual aids, or other equipment, materials, or technologies, as well as preparation of the classroom with a variety of materials and resources for children to explore, manipulate, or use in learning activities

• Established and enforced rules for behavior and procedures for maintaining order among students

• Maintained clear lines of communication with students’ parents, administration and other teaching staff

• Taught the students in an outdoor environment on a field trip to a local state park SWEETWATER COUNTY SCHOOL DISTRICT #1, Rock Springs, WY Title I Teacher Sep 2011 - Jun 2012

• Planned, taught, and assessed standards based lessons for elementary reading and math intervention classes for grades K-4

• Maintained clear lines of communication with students’ parents, administration and other teaching staff to develop individual literacy plans (ILPs)

WELD COUNTY SCHOOL DISTRICT RE-5J, Milliken, CO

Substitute Teacher Sep 2009 - Aug 2011

• Discussed assigned duties with classroom teachers to coordinate instructional efforts then presented subject matter to students under the direction and guidance of teachers, using lectures, discussions, or other instructional methods such as the use computers, audio-visual aids, and other equipment and materials to supplement presentations. Some of the classes taught were outdoor physical education classes.

WELD COUNTY SCHOOL DISTRICT 6, Greeley, CO

Substitute Teacher Aug 2009 - May 2011

• Discussed assigned duties with classroom teachers to coordinate instructional efforts then presented subject matter to students under the direction and guidance of teachers, using lectures, discussions, or other instructional methods such as the use computers, audio-visual aids, and other equipment and materials to supplement presentations. Some of the classes taught were outdoor physical education classes.

21st Century After School Teacher Oct 2010 - May 2011

• Planned, taught and assessed reading intervention lessons for fifth grade students in an after school reading program using a curriculum that was personally developed with the resources that were provided MORGAN COUNTY SCHOOL DISTRICT RE-3, Fort Morgan, CO Reading First Reading Interventionist Sep 2008 - May 2009

• Planned, taught, and assessed standards based reading and math intervention lessons for elementary students in grades 1-4 using varying techniques to meet the unique learning needs of all students.

• Used a variety of techniques, such as phonetics, multisensory learning, or repetition to reinforce learning and meet students' varying needs.

WESTERN EAGLE COUNTY METROPOLITAN RECREATION DISTRICT, Eagle, CO Facility Maintenance Coordinator Dec 2007 - Jul 2009

• Maintained the pool and ice rink facilities to be clean and safe at all times

• Safely operated the ice resurfacing equipment, and used tools and supplies to clean all indoor areas of the facility

• Used mowers and other power equipment to maintain the outside grounds and clear the snow from the front of the facility

• regularly inspected the facility and equipment to insure that it was in safe working order and made recommendations to management about changes that needed to be made in order to make the facility more safe and/or clean

• Supervised sports activities at the facility, collected fees, rented out equipment, and checked customers in at the front desk FOOTHILLS PARK AND RECREATION DISTRICT, Littleton, CO Athletic Field Supervisor Aug 2005 - Nov 2007

• Supervised activities, spectators and staff at an indoor sports arena, softball fields, basketball courts and ice rink facilities as well as local schools for after school children’s programs

• Conceived, designed, and introduced a new payment tracking system for the Indoor Sports Arena. Using MS Excel spread sheets, monitored each individual player’s payment record as well as collection of team fees

• Assisted the arena manager with the administration of the facility and sports leagues ADDITIONAL SKILLS

• Customer Service

• Planning

• Group Facilitation

• Divergent Thinking

• Mentoring

• Accounting

• Marketing

CREDENTIALS AND LICENSES

• Licensed Property, Casualty, Life and Health Insurance Producer



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