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Branch Manager Customer Service

Location:
Sun City, CA, 92586
Posted:
May 21, 2021

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Resume:

RENEE DAWN JOHNSON

Objective To obtain a challenging position which utilizes my banking skills and customer service experience.

Summary of

Qualifications:

• Improved Customer Base through Cross Sales Offerings

• Evaluated Accounts Payable & Accounts Receivable

• Handled Large Currency Transactions with Associated Government Forms

• Determined Federal Reserve Overages & Processed Money Shipments

• Ordered Money from Federal Reserve for Bank & Customer Needs

• Evaluated Account Status to Determine Closures

• Distributed Currency to Cashiers

• Controlled Versatell Money Requests & Detailed Activity

• Facilitated Merchant Transactions

• Monitored Activities for Vault Transactions

• Processed Checks, Tax Payments, Cashiers Checks, Money Orders

• Administered Inventory of Currency

• Business Documents including: Retail, Retail/Commercial Tax Forms

• Processed Deposits, Withdrawals & Change Orders for Customers & Bank

• Coordinated Stop Payments and Holds on Accounts

• Participated in Safety & Emergency Training

• Issued Bonds

Work History:

June 2012 –

September 2019

October 2009 – 2011

February 2006 –

September 2009

November 2002 –

October 2005

December 2000 –

May 2002

• Customer Service Supervisor

Banc of California (formerly Popular Community Bank)

• Personal Banker (Teller Manager @ Wachovia)

Wells Fargo Bank (formerly Wachovia Bank) Long Beach, CA

• Assistant Branch Manager

Banco Popular, Huntington Beach, CA

• Senior Customer Service Rep.

California National Bank, Long Beach, CA

• Vault Teller

Manufacturer’s Bank, Newport Beach, CA

562-***-****

4655 MINNIER AVE. APT. 65A

RIVERSIDE, CA 92505



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