Talent Management and Human Resources

Robert C. Baker, Ph.D., SHRM-SCP

**** ****** ****** *********: 719-***-****

Cheyenne, Wyoming Email: **************@***.***

Senior Talent Management and HR partner with over 20 years of experience in Human Resource Management and Organizational Development. A seasoned professional with expertise in managing a diverse group, building solid relationships at all levels, providing creative and innovative solutions to achieve goals, develop employees, communicating effectively and providing guidance for employees/teams on a variety of issues that impact the bottom line. Strong knowledge of labor laws and practices; excellent communication skills demonstrated ability to deliver clear and concise instructions at all organizational levels as well as proven skills of managing multiple talent management projects simultaneously under tight timeframes.

Work Experience:

Human Resource Development Specialist, Human Resources, Laramie County Community College, Cheyenne, WY (December, 2015 – December, 2020).

Responsible for the development, provision/coordination, and evaluation of workplace learning and development – both professional and personal – for Laramie County Community College employees at all levels and in all employment categories. Serves an integral role in translating the LCCC mission and values into necessary and measurable performance-related behaviors and then assisting employees in the successful development of the skills needed to demonstrate such behaviors successfully. Representative responsibilities include Human Resource Development (HRD) program development & implementation, facilitation & coordination, tracking & program management, performance management system implementation and support, and employee survey development, administration, and analysis.

Industrial-Organizational Psychologist, Global Organizational Effectiveness, Walmart Stores, Bentonville, AR (October, 2014- December, 2015)

Responsible for leading job analysis and job design initiatives for all field jobs for Walmart in the United States. Worked closely with the Global Organizational Effectiveness team to ensure job design projects were aligned across the business and provided long-term value to the organization. Worked alongside numerous stakeholders (both internal and external) to ensure that company-wide initiatives were successful, delivered on time, and met key objectives. Created summary reports and gave briefings on project progress to a diverse and wide-ranging audience.

Educational Psychologist, United States Postal Service, Washington, DC (December, 2013 - October, 2014)

Responsible for leading numerous talent management and leadership development initiatives. Identify assessment strategies and associated needs by conducting competency-based needs assessment, job analysis, and cultural alignment/impact studies. Serve as a steward for USPS resources by identifying and vetting potential vendor partners. Create leadership development/corporate succession planning assessment and evaluation strategies. Provide executive coaching to corporate succession planning participants and senior leadership regarding career paths, developmental opportunities, and strategic alignment.

Vice President, Corvirtus LLC, Colorado Springs, CO (May, 2008 - September, 2013)

Responsible for both day-to-day product-related operations and all strategic research initiatives within the company. Accountable for the supervision, planning, budget, and employee development for two distinct departments: R & D and Information Services. Supervises and coordinates all product-related activities, delivery processes, engagements, and development initiatives. Develops time-lines for product projects, implementation, research, etc. Ensures that departments meet all project commitments while balancing project efficiency with product quality. Responsible for consulting with clients to ensure their understanding regarding company products and services and tasked with communicating company results using the appropriate channels (e.g., white papers, journal submission, conferences, etc.). Participates as a member of the Corvirtus executive team and helps establish the future direction of Corvirtus products and services in keeping with trends in the industry. Provides regular status reports regarding company-wide initiatives and strategic projects. Leads business development initiatives as needed and serves as coaching resource for Business Development Team.

Vice President, Research & Development, Corvirtus LLC, Colorado Springs, CO (March, 2004 - May, 2008)

Responsible for both day-to-day measurement-related operations and all strategic research initiatives within the company. Accountable for the supervision and development of a team of Measurement Department employees. Supervised and coordinated all measurement-related activities including selection and test development projects, research studies, departmental work assignments, performance management projects, survey development work, and survey report generation. Developed time-lines for measurement projects, rollout dates, etc. Ensured that Measurement Department met all project commitments while balancing project efficiency with product quality. Responsible for consulting with clients to ensure their understanding regarding company products and services and tasked with communicating company results using the appropriate channels (e.g., white papers, journal submission, conferences, etc.). Consulted with the Corvirtus executive team regarding the future direction of Corvirtus products and services and trends in the industry.

Director, MEASUREMENT, Corvirtus LLC, Colorado Springs, CO (July, 2002 - March, 2004)

Responsible for day-to-day measurement-related operations within the company. Accountable for the supervision and development of a team of Measurement Department employees. Supervised and coordinated all measurement-related activities including selection and test development projects, research studies, departmental work assignments, performance management projects, survey development work, and survey report generation. Developed time-lines for measurement projects, rollout dates, etc.

Research Analyst, Measurement Department, Corvirtus LLC, Colorado Springs, CO (May, 2001 - July, 2002)

Responsible for conducting validation studies regarding Corvirtus’s employee assessments. Created reports and documented such research studies. Designed organizational surveys and coordinated their rollout. Analyzed customer data and created data-based reports based on analysis. Provided technical consultation regarding data analysis, research studies, and Corvirtus products.

Measurement Specialist, Ernst & Young, Cleveland, Ohio (August, 2000 - March, 2001).

Responsible for learning effectiveness and evaluation within the Measurement Products and Services group at Intellinex, a wholly owned subsidiary of Ernst and Young. Using a systems-based approach to strategic measurement assisted our customers in the identification of appropriate evaluation plans for assessing the effectiveness of their specific learning/training programs. Programs were assessed in terms of participant reactions, knowledge acquisition, behavior change, and business results. In addition, provided consultation on criterion-referenced test design and development, certification testing, performance change metrics, business impact measurements, and research design issues for data collection and analysis. Helped develop both an internal and external marketing plan for the Measurement Products and Services group within Intellinex. Created a wide variety of collateral material in this endeavor including product brochures, pricing guides, web-site content, and measurement related overviews

Senior Account Executive, Integrated Communications Consultants, Los Angeles,

CA. (March, 2000 – August, 2000).

Worked within the sales/marketing division for a national internet service provider based in Los Angeles. Responsible for marketing the firm’s products and services to potential customers in the Los Angeles area. Met with customers to discuss and demonstrate the firm’s communication and data capabilities. Tracked the sales cycle process and made subsequent reports to upper management. Worked closely with the firm’s Vice President of Sales & Marketing in the development of a plan for targeting potential customers and then implemented that plan.

Human Resource Development Associate, Albemarle Corporation, Baton Rouge, LA. (July, 1996 - December, 1999).

Worked with the Human Resource Development group within the corporation. Assisted in the development, delivery, and evaluation of training and leadership development programs for the entire corporation. Compiled and analyzed all survey data related to numerous organizational development programs including succession planning, leadership development, employee selection, and 360-degree performance appraisal. Aided in the summary and presentation of such data to executive management. Contributed to the development of a competency-based, managerial succession-planning program for the corporation. Coordinated external consultant activities within the group.

Education:

Louisiana State University, Baton Rouge, LA.

Ph.D., Industrial/Organizational Psychology, December 1999.

Dissertation Title: “Customers' perceptions of the service they receive:

The influence of employee extra-role job behaviors.”

Advisor: Dr. Eric P. Braverman.

Louisiana State University, Baton Rouge, LA.

M.A., Industrial/Organizational Psychology, 1995.

Master's Topic: “Performance assessment: The impact of supervisory characteristics.”

Advisor: Dr. Dirk D. Steiner.

Centenary College of Louisiana, Shreveport, LA.

B.A., Psychology, 1990 Cum Laude.

Academic Awards:

Louisiana Board of Regents’ Fellowship 1994-1996.

Research Fellow for Dr. Eric Braverman. Worked on a project involving the development of a service delivery training program for a large state agency. Responsible for the job/task analysis component of the project.

Louisiana Board of Regents’ Fellowship 1993-1994.

Research Fellow for Dr. Susan Shackelford. Worked on a project examining leadership style and group behavior. Supervised six undergraduate assistants and aided in both the collection and analysis of research data.

Academic Positions:

Louisiana State University, Department of Psychology, Baton Rouge, LA.1995-1997. Graduate Assistant for the following courses and professors:

Intermediate Statistics, Dr. Janet McDonald

Multivariate Statistics, Dr. Tim Buckley

Advanced Research Methodology, Dr. Katie Cherry

Social Psychology, Dr. Susan Shackelford

Contemporary Industrial-Organizational Psychology Topics, Dr. Susan Shackelford

Organizational Climate and Culture, Dr. Susan Shackelford

Performance Appraisal Advanced Seminar, Dr. Dirk Steiner

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