Having worked for over ** years in Affordable, LIHTC and Conventional Housing reflects my passion for making a difference in providing a good home for our residents. Creating a positive atmosphere helps to accomplish the day-to-day operations, this mirroring my strength and desire to succeed in reaching community goals and financial success. I excel in the stabilization of an asset, team building, and training, improving resident relations and customer service, and meeting the NOI each month. I Would appreciate the opportunity to meet with you.

Professional Experience:

Blue Ocean 2018 - 2020

Regional Property Manager (6 direct reports)

Responsible for overseeing 2039 units, consisting of affordable and conventional.

Held weekly and monthly financial meetings with employees and investors.

Achieved below 4% in collections portfolio-wide.

Stabilized distressed assets reaching 95% occupancy portfolio-wide.

Increased income 15% over performa with amenity pricing.

Increased reputation scores with Yelp, Google, Apartment ratings, improving on our customer service skills.

Established strong relationships with investors, government agencies, vendors and current residents.

Increased resident retention and customer service portfolio wide.

Reduced expenses by monitoring and costs, proposals, and payroll overtime.

Achieved positive NOI portfolio-wide by 25%.

Responsible for full and partial renovations making sure delivery was on schedule, pre-leasing.

Edgewood Management 2015 - 2018

Regional Property Manager (6 direct reports)

Responsible overseeing 1833 units, consisting of project base, LIHTC, and Section 8

Achieved above-average MOR’s.

Achieved 85% and above REAC scores.

Maintained and reviewed weekly and monthly reporting, as part of performance management

Conducted quarterly file audits to maintain compliance level requirements.

Achieved 90% and higher in occupancy portfolio-wide.

Overseeing renovation and lease up on new tax credit community.

Project and forecast property performance to sustain and meet a budget.

Equity Management 2011 - 2015

Regional Property Manager (5 direct reports)

Responsible overseeing 1500 units, consisting of LIHTC and Section 8

Analyzed financial statements, balance sheets, and cash flow for the portfolio.

Performed inspections and file audits to remain compliant, receiving an above-average score.

Retained consistent high occupancy levels of 90% and higher by developing successful resident retention programs.

Designed and developed effective collections programs that directly affect operational profitability. resulting in a 5% delinquency across the portfolio.

Presented weekly and monthly financial reporting to community owners.

Maximized marketing strategies, community outreach, and team-building methods to maintain a 5% or lower vacancy level.

Reduced expenses, monitoring invoices, payroll overtime, and contracts.

Landex Management 2004 - 2011

Regional Property Manager, Director of Compliance and Training (5 direct reports)

Responsible for 1088 units consisting of Section 8, Conventional, and Tax Credit.

Preparing and executing annual budgets.

Analyzing variances on expenditures and payroll overtime.

Prepared quarterly audits in preparation for the state agency file audits, resulting in the above.

average passing scores with no findings portfolio-wide. Maximized marketing strategies, community outreach.

Experience in leading, developing, and coaching staff to achieve their highest level of potential.

Provide strategic oversight and direction to the teams of each community.

Hands-on leadership, team player, ongoing policy and procedure, and compliance training

Develop effective collection programs, resident retention, customer service.

Establish and maintain strong relationships with investors, co-workers, staff, and

residents.

Berkshire Realty Holdings 2001 – 2004

Community Manager

Responsible for 468 apartment homes consisting of Section 8, Conventional.

Maintaining 95% occupancy level each month, exceeding budget.

Annual budget preparation.

Established a successful rent collection procedure that reflected 3% or less each month.

Preparing weekly and monthly reporting that would reflect a positive Net Operating Income.

Weekly staff meetings, reviewing new leasing goals, maintenance issues, and solutions for improving resident retention.

Responsible for managing and reducing expenses without jeopardizing the integrity of the asset through purchasing, invoices reviewing, and unauthorized payroll overtime.

Certifications:

Tax Credit /SCS – Site Compliance Specialist

Tax Credit / COS Certified Occupancy Specialist

Licensed Property Manager / Washington D.C.

Property Manager Academy – Certificate

Maintenance University - Certificate

Software: OneSite / Boston Post / Yardi/AppFolio

Edgewood Vantage University (EVU)

Completed/ Hotel University 2020-2021

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