KANNAN CHANDRAN

805-***-**** admkpe@r.postjobfree.com

https://www.linkedin.com/in/chandran-kannan-6125832a/

DIRECTOR OF APPLICATION AND DELIVERY

Innovative, hands-on executive with a record of leading design and development of high technology products, improving processes and procedures to drive efficiency.

PROFILE SUMMARY

Innovative, business savvy technology director with extensive experience in project management, systems and software engineering, product design and architecture, and applications development. Proven ability to identify cutting-edge solutions that meet corporate requirements through the assimilation of apparently disparate technologies. Demonstrated expertise in cultivating exceptional talent resources by delivering on-the-job coaching and facilitating career development opportunities. An inspirational leader with outstanding communication and facilitation skills. Ability to offer best practices, principles, and techniques, as demonstrated by Bachelor of Engineering degree in Computer science and 17 years of in-depth software engineering experience. Strong knowledge and hands on experience in in Agile Development process for diverse requirements, Microsoft, and JAVA Technologies.

CORE COMPETENCIES

Systems & Software Engineering ● Applications Development ● Executive Liaison ● Strategic Planning ● Stakeholder Engagement ● People Management ● Delivery Management ● Financial Management ● Business Case Development ● Systems Analysis ● Technology Design & Architecture ● Technology Evaluation ● Critical Thinking ● System Analysis ● Service & Component Design

TECHNICAL STRENGTH

Technologies:

Dot net, JAVA, C#, ASP.NET, VB and VBA

Webservices:

SOAP, REST, Azure and AWS

Frameworks:

Spring, Hibernate, ADO.net, MVC, and Entity frameworks

Web Technologies:

Ember JS, HTML, Java Script, and XML

Web Servers:

Apache Tomcat, and IIS

Database:

Oracle, SQL. DB2 and PostgreSQL

Tools:

SDLC (Agile and Waterfall), JIRA, SVN, GIT, Devops, Jenkin, Bamboo, TFS, ALM, BDD with Selenium and TDD

PROJECT EXPERIENCE

Product Name:

QwikCoverage, ACCLAIM, Enroll IQ (Three products with Multiple customer)

Role:

Director of Application Development and Service Delivery

Environment:

Dotnet, SQL and Azure Service

Tools Used:

Azure Devops, Agile, JIRA, TFS, AWS, CI and CD

Duration:

June 2019 - Present

Developed and managing strategies for technology enhancement in organization level.

Initiate the organization road map and executing the priority items from road maps

Managing all projects scope for major milestones and critical path tasks for meeting project deadlines and producing deliverables to customer.

Managing the entire IT team

Managing the budgets and estimation

Organization initiatives and platform modernization

Responsible for delivery, monitoring and client’s management.

Working with sales team to improve the product enhancement

Managing and monitoring the new technology modernization

Managing the design, Architecture of the products with multiple technical managers.

Collaborated with different vendors, product delivery, and reviewing all project documents.

Initiated and Achieved the 100% cloud-based source code management with CI / CD

Initiated and created an automatic process for Change management, Code review, code quality check, vulnerability scan and coding standards using azure Devops

Managing Quality Team with new digital transformation

Initiated an Automation testing and achieved 100% automation testing

Managing COE team for converting product into SAAS model

Managing the Infrastructure strategies in converting on premises to cloud (Azure)

Good in Azure DevOps

Part of recruiting the engineers (Development, QA, Professional Service)

Very good knowledge in change managements process

Good in Agile process

Managing the professional service team for better support and implementation

Project Highlights

Qwik Coverage:

It’s an insurance product and mainly used to do underwriting process, this product will help the any insurance company starting from RFP, Quote, Bind and Issue with addition activity of endorsement, billing, invoice, premium and reporting. This system will be customized based on customers need and its mainly used for A&H insurance customer.

Acclaim is used to manage the broker and their license validation.

Acclaim:

This application also helps the Agent and Agencies appointment check.

Track license of agent and Agency renewal

Enroll IQ:

It’s a digital store and third party company can manage the coupons.

This store will help the end customer to sell their product using Enroll IQ.

Project Name:

Credentialing, Re-Credentialing, TP Disclosure, Citizen inquiry, Members Management, My contacts (Multiple Projects)

Role:

Senior Technical Project Delivery Manager

Environment:

Java, Springs, Hibernate, RESTful, SQL, DB2, AWS

Tools Used:

SVN, GIT

Duration:

May 2015 – June 2019

Developed strategies for hardware distribution within budget, to meet the needs of multiple teams in different locations.

Managed project scope in two different account (6 projects) by developing work breakdown structure for major milestones and critical path tasks for meeting project deadlines and producing deliverables.

Responsible for delivery management, monitoring, and involved in making call to clients.

Performed the design and Architecture of the applications and assisted the technical team.

Collaborated with different vendors, product delivery, and reviewing all project documents.

Project Highlights

Credentialing:

Entry point for the insurance company, who want to use the ClaimSearch products. After customer provide the required information, this application will perform the various validation like Website, D&B, OFAC, and DNET.

Based on the validation ClaimSearch, admin will provide decision for the insurance company and this application integrated with Salesforce.

Re-Credentialing:

This application will help the insurance company for renewing the contract for every year and initiate the automatic searches like Website, D&B, OFAC, DNET.

Based on the validation ClaimSearch admin will provide approval continuing the subscription for the insurance company and this application also integrated with Salesforce.

Third Party Disclosure:

This application help attorneys to get the Claims report for their customer.

Attorneys will provide the required information and pay the amount for getting the claims report.

Citizen Inquiry:

This application will help the individual to get the Claims report based his information.

Membership Management:

This is an internal application, and this will help the customer to manage their customer information.

Utilized internally to monitor the activity and subscription of each company.

Self-Admin – My Contacts:

This application will help the end customer to manage their contacts information and having ability to create a new contact.

Project Name:

Derivatives Calculation

Role:

Technical Delivery Manager

Environment:

Dotnet, MS AZURE, VB and VBA

Tools Used:

SVN

Duration:

Jun 2014 – Apr 2015

Derivative system will help the forecasted view of company and money floating in the market

Order fulfillment:

Managed and executed the entire projects

Involved the client calls and provided the status update.

Coordinated with different vendor and delivered the application.

Project Name:

Data Center Consolidation (Two Accounts -GDC and DCC)

Role:

Technical Project Manager

Environment:

Dotnet, VBA, Oracle, SQL and COTS (Moving the application to centralized server)

Tools Used:

TFS, ALM, SVN

Duration:

Feb 2012 – May 2014

Managed and executed three different teams in two accounts (Analysis, Remediation and Testing).

Involved with client calls and provided the status update.

Collaborated with different vendors and delivered the application.

Project Highlights

Applications Data Discovery phase -

Collected metadata like application type, description, technology, servers, backup and recovery, License…etc.

Functional Analysis:

Each application is categorized based on the technology in Functional Assessment Reports (FAR) like (Migrate AS-IS, Lotus Notes, retired – Decommission etc.)

Detailed Analysis Reporting (DAAR):

Further technical analysis of each application categorized as ‘Remediate and migrate’ is done and covers the application current technical specifications, configuration, Database details.

Proposed approach for application upgrade and migration is also defined at this stage.

Remediation Phase:

Applications upgraded and Migrated to the GDC standards like .Net frame work apps will be upgraded to 4.0 and SQL Server to 2008 version.

All SQL Jobs are converted to SSIS Packages and RDL (Report Definition Language) files to SSRS Packages.

Testing Phase:

Standard Test approach prepared depending on technology used. This helps speed the creation of test plan for each application.

Elevated level functional scenarios are executed on the remediation environment to test the upgrades and migration scripts.

Pre-production testing conducted with focus on interfaces, scheduled jobs, roles, validation of data migration.

Localization Testing for Europe and Asia Pac country applications.

Infrastructure Management:

Remediation Environment setup, build installations and Database backup and restoration handled successfully and supported the GDC migration standards.

End-to-End process for Installation and Data Migration Process captured in COOK BOOK.

Project Name:

QUEST

Client:

Allegheny Energy

Role:

Project Manager

Environment:

C#, VB.net, ASP.net, Windows Service, Web Services, Oracle and SQL

Tools Used:

ALM

Duration:

Aug 2009 - January 2012

The QUEST application has been designed to assist CSRs in dealing with day to day customer inquiries, orders and complaints.

Developed QUEST was in Microsoft Visual Basic following Windows standards.

Designed application to integrate with Allegheny Power’s current CIS and Customer Collection System (CCS) legacy systems.

Retrieved customer data from mainframe screens via Mitem View and presented in Visual Basic.

Integrated system using such features as a single login and client data movement.

The initial phase of QUEST will provide a graphical user interface (GUI) to the most commonly accessed CIS and CCS information. For information that is not provided in the Visual Basic presentation, QUEST will provide the user access to the appropriate external systems in a quick and user-friendly way.

Team Management And Approval Activities

Estimation And Scheduling

Change Request Controls

Resource Allocation

Production Support For Serv1 To Serv 5

Strategic Planning & Support

Source Code Maintenance

Offshore Code Review

Design Document And Review

Deployment Document Review.

Work Tracking In Project.

Managed 14 Member.

Project Name:

FINRA

Role:

Project Lead

Environment:

WCF, C#, Vb.Net, ASP.Net, VB, ASP and Oracle 10

Tools Used:

TFS

Duration:

Sep 2007 – Aug 2009

FINRA, Financial Industry Regulatory Authority (formerly known as NASD) is the largest non-governmental capital market regulator in U.S. FINRA regulates capital market related activities of its member firms. The Member Regulation part ensures investor protection and market integrity through fair, efficient and diligent regulation of member firms and individuals engaged in the securities market.

Managing the offshore team member

Offshore coordinator

Complete coordinating with testing Team

Code Maintenance

Developing new component and optimizing old components

Offshore code Review

Design document Review

Production support

Deployment document creation.

Work Tracking with offshore team

Project Management

Project Name:

MIAS

Role:

Senior Software Engineer II

Environment:

Java, PostgreSQL, Ajax, JavaScript and FTL

Tools Used:

SVN

Duration:

Nov 2006 – Aug 2007

MIAS system is containing various component like ASCO and ASMC It will print the label in all the dell CFI Order only, it is three tire architecture application.

Developed new component and optimizing old components.

Performed Unit Testing & Code Reviews.

Part of Re-Architecture team.

Project Name:

Workflow Management Systems

Role:

Executive System

Environment:

C#, VB.Net, ASP.Net, VB, Webservices, MSMQ and IBMQ

Tools Used:

SVN

Duration:

May 2005 – Nov 2006

WFMS is a Workflow Management framework that helps in automating the business process. WFMS is a web-based application and provides a dashboard interface for the users to use the business process. The application is built with a set of tools which helps define, schedule event-based activities and monitor work related activities.

Project Name:

Intrapop Enterprise Advanced Server (Statistics, Offline Cover Note issues)

Role

Senior Software Engineer

Environment

ASP, VB, ORACLE and SQL

Tools Used

SVN

Duration

May 2001 – Apr 2005

WORK HISTORY

InsurIQ Director of Application Development and Service Delivery, Jan 2019 – Present

Hexaware Technologies Senior Consultant (Senior Technical Manager), Jan 2012 – June 2019

Mphasis an HP company Project lead / Manager, Sep 2007 – Jan 2012

DELL International Services Senior Software Engineer II, Nov 2006 – Aug 2007

SRA System pvt. Ltd Executive System Engineer, May 2005 – Nov 2006

Netmrgent Solutions Senior Software Engineer, May 2001 to April 2005

EDUCATION

Bachelor of Engineering in Computer Science - 2001

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