Quality Assurance Inspector
Resume:
Phillip Menzie
Columbus, GA *****
**********@*****.***
Seasoned Employee Seeking Opportunity With Growing Company Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Quality Assurance Inspector
Blu Perspective - Columbus, GA
December 2020 to Present
Inspection Of Chrysler Vehicle Wheel Components. Gauging and Measuring holes and checking for rust, and defects, red tagging as needed and approving all products that meet qualifications. Reporting any issues to immediate supervisor, taking inventory as needed. Quality Assurance Inspector (QA Inspector)
Aident - West Point, GA
January 2020 to December 2020
Responsible for the assembly and inspection of automotive parts for defects to ensure only quality parts move forward in production. inspect, test, and sample materials, parts, or products for defects and any deviations from specifications.
General Manager/ Customer Service Specialist
Dunkin' Donuts - Houston, TX
July 2016 to January 2020
Serv-Safe Certified, Seasoned Manager With Great Customer Service Skills, Hired, Trained, Coached and Counseled Team Members. Performed inventory counts and processed truck orders. Used Microsoft Word, Office, Excel, SAP, to perform essential work duties. Worked with local area businesses with catering orders. Following food safety and time control rules and Regulations. Counseled Employees when given warnings written or verbal. Input Employees I-9 and W-4 paperwork as well as Verification of work eligibility. Worked with local recruiting agencies for hiring new staff. Utilized Apps for employee communication.
• Participates in employee meetings, reviews and training programs
• Manages in compliance with Company established policies and procedures
• Manages in compliance with local, state, and federal laws and regulations
• Maintains food cost while ensuring quality standards
• Establishes and maintains good rapport with staff, client and guest and other departments
• Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling
• Analyzes and creates trends for financial data
• Manages purchasing and inventory controls
• Is knowledgeable on HACCP controls along with proper storage and use of food
• Processed payroll
• Responsible for upholding required health and safety standards
• Responsible for profit and loss control
• Monitored and ensured staff adhered to all company policies and procedures
• Coordinated schedules and assigned team members' shifts
• Hired and trained 20 employees
Assistant Manager/Customer Service
Wendy's - Duluth, GA
July 2015 to July 2016
Assistant Manager For Wendy's. I am a Open and Closing Manager, I Follow Cash procedures, inventory management, safe counts, drop charts, open, mid and closing checklists, hiring and terminations, I am ServSafe Certified. I am
responsible for making sure that we are following all food safety guidelines as well as watching labor and food costs. I am a new hire trainer, and I also provide great customer service. Processed employees paperwork ensuring I-9 and W-4 paperwork and E-Verify was properly completed. Trained, Coached, Counseled, and Terminated when necessary. Processed Payroll, Employee Schedules, and Time Off Requests. Provided excellent customer service, ensured that all customers left happy, satisfied, and returned.
Lead Quality Assurance Inspector
Pilgrim's Pride - Carrollton, GA
July 2008 to June 2015
Salvage bird processor, and Quality assurance checker of the chicken breast and tenders. Working 1st and 2nd shifts, making sure that chicken had proper levels of brine, had no feathers and/pr broken bones or bruises
Assembly Line Worker/Inspector
Char-Broil - Columbus, GA
January 2006 to July 2008
Forklift operator and heavy lifter. I helped assemble grills as they came down the production line and helped packaged
them. I scanned products and moved them from one part of the plant to the other using a Hyster sit down forklift. Performed Inventory Counts of Fully Assembled Grills before being loaded onto pallets to be shipped out to customers.
Education
Bachelor's in Business Management
University of Phoenix-Online Campus - Killeen, TX
July 2019 to Present
High school or equivalent
Skills
• Customer service (10+ years)
• Telephone (10+ years)
• Payroll (5 years)
• Inventory (7 years)
• Scheduling (5 years)
• Fast food (7 years)
• Team building (5 years)
• Microsoft word (5 years)
• Word (10+ years)
• Operations (5 years)
• Inventory Management (5 years)
• Training (7 years)
• Quality Inspection (5 years)
• Logistics (Less than 1 year)
• Profit & Loss (3 years)
• Financial Acumen (3 years)
• Purchasing (5 years)
• Catering (2 years)
• Public Relations (4 years)
• Quality Assurance (3 years)
• Quality Control (3 years)
• Forecasting (4 years)
• Food Safety (10+ years)
• Manufacturing (5 years)
• Operations Management (5 years)
Certifications and Licenses
ServSafe Manager
February 2016 to February 2020
Assessments
Food Safety — Expert
May 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Expert
Supervisory Skills: Directing Others — Highly Proficient April 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Highly Proficient
Supervisory Skills: Directing Others — Highly Proficient December 2018
Measures a candidate's ability to motivate the performance of others through feedback to identify improvements or corrective actions.
Full results: Highly Proficient
Management & Leadership Skills: Impact & Influence — Highly Proficient November 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient
Restaurant manager — Expert
January 2021
Managing restaurant staff and meeting customer expectations Full results: Expert
Food service: Customer situations — Highly Proficient May 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Work style: Reliability — Expert
May 2020
Tendency to be dependable and come to work
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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