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Program Manager Social Media

Location:
Hyattsville, MD
Posted:
May 20, 2021

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Resume:

Patricia A. Reed PMP®, ITIL *

City of Hyattsville, MD 20782 Mobile: 301-***-****

www.linkedin.com/in/preed1 admk6o@r.postjobfree.com

Program/PMO Management – Business Development – Marketing

Scope and schedule-driven supervisory program, project, and administrative manager with 15+ years’ experience in federal government contracting, legal business development/marketing, and communications.

Strengths: Communicating, Planning, Project Delivery & Integration, Stakeholder Management, Program Development, Presentations, Public Speaking, Team Building, Quality, MSProject, SharePoint, Visio, Excel

Experience / Accomplishments

Program Manager, RiVidium, Inc., Tysons, VA 5/18-present

Clients: Defense Nuclear Facilities Safety Board; Veteran’s Administration

Hire, develop and supervise up to 22 FTEs providing professional services to the Office of the General Manager across departments and programs including: HR, EEO, Accounting, FOIA/Privacy, and Analyst/Administrative Support.

Work successfully with Presidential appointees, SES, COR, CO, employees, and vendors to ensure performance and deliverables meet or exceed contract performance requirements and metrics.

Ensure projects budgets are not exceeded, manage ODCs, and seek opportunities to utilize underruns. Manage all SOW and ad-hoc deliverables to on time fulfillment with high-quality.

Increased revenue on contract by 10% via funding modifications to existing positions, lobbying for new positions to support mission, and adjusting new-hire compensation.

Write procedural documentation including: Privacy Operating Procedure, RM Handbook Auditing Procedure, Board Administrative Procedures Handbook.

Produced EEO special emphasis events and camera-ready advertisements.

Managed nuances of semi-monthly company pay schedule against work weeks and overtime for SCA employees to remain within operational agreements and budgets.

Improved Agency’s Records Management Assessment Score by 33% from 66/100 (high audit risk) to

88/100 (low audit risk) of a NARA audit.

Manage Manpower Planning Engineer and Human Capital Specialists to deliver high-profile Manpower Planning Estimation Model (MEM) for VA Office of Construction & Facilities Management.

Sr. Administrator, Program Management Office (PMO), NASA Contract, Greenbelt, MD 11/13 to 08/18

ASRC Federal Aerospace & Defense, Beltsville, MD

Administrative Manager for 30+ member PMO managing 375 engineers and technicians on $450M dollar engineering services contract. Wide array of projects including EEO reporting, diversity recruiting, marketing and events. Participated in corporate visibility events including golfing and charity drive events.

EEO Project Management – Produced 9 Equal Employment Opportunity (EEO) reports, a critical contract deliverable with direct impact to program’s Award Fee determination. Performed research, wrote report, sourced graphics, and personally delivered to the federal customers. Conducted follow-up meetings with government EEO representatives to discuss standards and diversity plans. Initiated and launched Diversity & Inclusion and Minority Internship Programs resulting in 100% increase in minority interns.

Process Improvement/Documentation - Recognized need for and produced employee orientation handbook to acclimate hires to the contract; used inputs as a springboard for completing a supervisory handbook. Requested tool to automatically compile and attach documents and send to more than 100 customers. Previous process was manual. New tool resulted in annual savings of 288-man hours.

Technical - Developed and administered customized SharePoint site for document storage, scheduling, and collaborative efforts. Designated as a company super-user providing training to other contracts. Prepared Task Plans, ROMs, reviewed 533s to monitor actuals v. forecasts, and tracked procurements. Edited, formatted, and produced up to sixty (60) monthly technical progress reports (MTPRs) in three days; performed quality control reviews of up to 110 MTPRs, and other contract deliverables. Delivered all assigned reports on time every time.

Recruiting - Worked with corporate recruiter and hiring managers to develop position descriptions, determined position classifications, and created requisitions for all levels of staff from interns through subject matter experts. Invited to join company’s diversity recruiting committee, participated in outreach, attended job fairs, and conducted follow-up outreach to candidates.

Human Resources – On-boarded new hires, sent out First-Day instructions, managed orientation, and training. Facilitated submission or performance awards, tracked, monitored, and reported results/status. Managed entire federal badging process and reporting. Facilitated annual performance review process. Formed an employee inclusion committee.

Marketing Promotion – Initiated contact with corporate marketing department to ensure ESES II employee accomplishments were featured in every corporate publication. Developed marketing materials. Facilitated submission of performance awards, tracked, monitored, and reported results/status.

Legal Marketing/Business Development Contractor, Washington, D.C. 08/08 - 11/13

Clients: ASRC Federal Holding Company, Legal Placements, Hogan Lovells, Venable

Managed production of 15+ marketing campaigns. Co-wrote and edited presentations and client handouts. Compiled and analyzed event analytics and prepared reports. Produced 20+ time-sensitive client alerts for nonprofit and consumer credit counseling practices. Tracked analytics, provided analysis and reports. Wrote practice descriptions for various outside audiences.

Supported 9 government division practice groups with marketing initiatives including pitch preparation, marketing campaigns, lawyer requests, event planning, bios, reports, and web and blog postings. Produced average of 20 pitches a month.

Edited and proofed outgoing communications. Conducted social media competitive intelligence and research on AmLaw100 law firms’ social media presence. Worked on re-design of firm’s website content and structure using HTML coding.

Drafted and edited RFP responses. Prepared presentations, created camera-ready ads, assisted CMO on special projects. Wrote, edited, and posted news on internet and intranet sites.

Worked closely with securities practice chairs, management committee members, and attorneys on business development strategies and activities including webinars, events, annual partner meetings. Performed in-depth competitive analysis on competitors for broker-dealer work. Research and data report led to increased support for the development of a broker-dealer specialty practice. Co-wrote training plan.

Created SharePoint site for large government sub-contractor’s business management department. Verified provisional budget figures for 9 companies. Produced 10 complex and interrelated organizational charts.

Education

B.A. magna cum laude, Howard University, School of Communications, Washington, D.C.

Project Management Professional and IT Service Management Certifications (PMP®, ITIL 4)



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