MARSHA ABEYTA

**** *. ****** ******, #** Sheridan, AR 72150

870-***-**** admk65@r.postjobfree.com

PROFESSIONAL PROFILE

Self-motivated and customer service oriented professional, possessing a strong understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains and ensures patient privacy and confidentiality. Possesses 3+ years of healthcare industry experience.

§Skilled at establishing priorities, meeting deadlines, and working unsupervised.

§Possesses accurate and efficient data entry ability and sound problem-solving and decision-making skills.

§Adept at managing time, coordinating details, and balancing competing demands.

§Strong written, verbal, and interpersonal skills for effective communication and documentation.

§Microsoft Word / Excel; Typing Speed: 78 WPM.

§The ability to relate to customers in a professional and courteous manner.

§A strong interest in ongoing personal development through training and coaching.

§Ability to effectively research and identify solutions using computer-based resources.

§Ability to navigate through multiple computer applications with speed and accuracy.

QUALIFICATIONS

Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway Prime Suite EHR

Front Office Operations Medical Office Procedures Scheduling Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Managed Care (HMO PPO POS) Workers Compensation Medical Billing

Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Medical Terminology

Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) 3rd Party Payers Customer relationship management (CRM)

EDUCATION

Ultimate Medical Academy

Associate of Applied Science Degree - Medical Billing and Coding, 2020

RELEVANT EXPERIENCE

Sheridan Village Nursing and Rehabilitation Center, Sheridan, AR 09/2015 - 01/2017

Certified Nursing Assistant

Assisted residents with daily activities such as feeding, oral care, hygiene, and incontinence care.

Helped nurses with the care of residents and provided restorative care.

Monitored and recorded residents’ vital signs.

Built a relaxing environment for the residents and their family members.

Completed electronic documentation, keeping information accurate and up-to-date.

Followed HIPAA regulations and used medical terminology effectively.

Dallas County Nursing Home, Fordyce, AR 09/2007 - 04/2009

Certified Nursing Assistant

Measured and recorded residents’ vital signs.

Maintained a comfortable, safe, and welcoming environment for the residents and their guests.

Assisted with womb care and charted information with paper chart.

Responded appropriately to the physical, emotional, and developmental needs of the residents.

Assisted residents with activities of daily living.

Promoted positive relationships with patients, families, management, and staff.

Conduent Inc. Lexington, KY 09/2020 - PRESENT

Customer Service Representative -Remote, Claims Agent

Answering customer’s product, service and account related questions.

Researching and assisting customers in troubleshooting technical issues over the phone.

Embracing ongoing personal development through regular training which helps to enhance your own technical knowledge and problem-solving skills.

Tailor solutions for customers which can greatly enhance their product/service enjoyment.

Contact this candidate