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Employee Relations Customer Service

Location:
Kearney, NE, 68845
Salary:
Open
Posted:
May 20, 2021

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Resume:

EMPOWERING BUSINESS EXECUTIVE

Multifaceted, results-producing management professional

with 30+ years of experience launching businesses from concept to realization, through to demonstrated growth and sustainability. Strong and decisive operations and customer service leader with excellent analytical, organizational, planning and team building skills. Uncompromised focus on high quality standards and bottom-line profit development. People oriented and excellent at building relationships, developing trust, and providing leadership.

BUSINESS MANAGEMENT EXPERIENCE

Kearney Cash Kearney, NE

Owner, Manager (12/1997 – 12/2020)

Guide company standards as related to staffing, operations, marketing, account management and customer service. Oversee operating results of the branch daily, weekly and monthly to identify areas of opportunity for increased profits and decreased expenses. Ensure procedures outlining opening, closing, banking, account management, audits, local branch marketing, protection of assets, procedures, and other company policies are followed daily. Maintain compliance with Federal, State, and local laws. Microfilm Service Bureau (MSB), Inc. Kearney, NE Founder, Manager (1990 - 2018)

Pioneered scanning and imaging services, archiving critical data to quality digital images; converting all content to readable, searchable files for clients. Responsible for special projects, programs and initiatives to ensure successful delivery of business outcomes. Ensured that day to day business unit operations aligned with organizational objectives.

ADDITIONAL CAREER EXPERIENCE

Level 5 Nebraska

Corporate Partner (2010 – Present)

Provide financing as trusted capital partner for 4 hotels: Microtel in 2010, Country Inn & Suites in 2015, Days Inn & Suites in 2017, and Motel 6 in 2019. Involved in the initial planning and construction of 3 of the 4 hotels.

EDUCATION AND LICENSES

Nebraska Wesleyan University

Bachelor’s in Finance, Minor in Sociology

Nebraska Department of Banking & Finance

Licensed Lender

2516 W 36th Street Place

Kearney, NE 68845

308-***-****

admk5y@r.postjobfree.com

INDUSTRY KNOWLEDGE

• Retail

• Finance

• Digital Imaging

• Hospitality

• Construction

• Start-Ups

COMPETENCIES

• Business Acumen

• Customer Service

• Employee Relations

• Administration

• Daily Operations

• Sales / Marketing

• Financials / Budgeting

• Contract Facilitation

• Risk Management

• Project Management

• Planning / Scheduling

TECHNICAL SKILLS

• Point of Sale (POS)

• Database Management

• Reports Generation

• Quickbooks

STRENGTHS

• Work Ethic

• Self-Directed

• Problem Solving

• Decision Making

• Detail Oriented

• Organization

• Versatile

• Adaptive / Flexible

• Planning / Scheduling

• Communication

• Analytical

STEVE ANDREWS



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