Manager Sales

Tൺආൺඋൺ Hඈඅඅ ඌ

Lanett, AL ***** 334-***-**** ***********@*****.***

Hardworking Manager familiar with customer service, going above and beyond to make sure every customer is treated like the only customer. Decisive and strategic supervisor with top-notch organizational and conflict- management skills. Ready to apply 20+ years of experience to a challenging new role. Staff leadership

Operations oversight

Sales proficiency

Coaching and mentoring

Team Supervision

Staff Management

Basic math

Clerical

Senior Center Manager, 08/2013 to Current

City Of Lanett – Lanett, AL

Managed work and performance of more than 6 employees. Directed work of state-implemented meal program for teams to deliver exceptional service to enrolled seniors.

Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands. Trained employees on proper performance of duties related to meal preparation guidelines and Covid-19 protocols, according to the State of Alabama.

Maintained professional demeanor by staying calm when addressing unhappy or angry customers. Entered data into the state of Alabama system for senior meal program, to continue state funding for the meals on wheels program.

Complete wellness visits with the seniors at home to determine their needs. Coordinate games and exercise activities for the seniors to participate. Unemployed, 04/2013 to 08/2013

N/a – Lanett, AL

I had resigned my previous position due to medical reasons. I had a rare form of pneumonia. I was in the hospital for 10 days and had to recover at home after hospitalization under Doctors supervision. Convenience Store Manager, 02/2009 to 04/2013

Circle K Convenience Store – Valley, AL

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours. Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations. Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy. Protected employees and customers by providing safe and clean store environment in bathrooms, on shelves, floors and fridge doors and around store entrance. Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Completed daily paperwork, including reporting of sales, banking, payroll reporting, labor hours and miscellaneous financials, processing and determining any abnormal incidents or conditions. Rotated merchandise and displays to feature new products and promotions. Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience for all entry level positions

Protected store from loss or theft by setting and enforcing clear security policies. Minimized on-site cash with frequent deposits and high accuracy in predicting operations. Completed all point of sale opening and closing procedures, including counting contents of cash register. Bachelor of Science: Physical Education, 05/1985

Troy University - Troy, AL

Eൽඎർൺඍ ඈඇ

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