Fairmont, WV *****
Phone 304-***-****
Patricia Moore
Objective To serve as a program assistant to senior staff of an organization.
Summary of Excellent computer skills; supervisory and organizational skills; outstanding
qualifications communication skills (verbal and written); well versed in medical terminology;
Keyboarding abilities with accuracy; ability to interact professionally; strong organizational skills, able to work independently; ability to work under pressure; experience with computerized scheduling systems
Work experience From December 2000 to February 1, 2019 (retired)WEST VIRGINIA UNIVERSITY
Online
150 Clay Street
P.O. Box 6801
Morgantown, WV 26506-6801
Program Assistant I Duties include answering phone using the Cisco operating system; Answering inquiries via phone/emails received in Groupwise account, Instructional Technology Resource Center (ITRC), and Elearn account; communicating updated accurate information regarding programs and courses offered, tuition cost as well as scheduling; proctor students exams for online courses s upon request; posting data entry and clerical support for the ITRC; student registration for online courses utilizing STAR BANNER; purchasing via state procurement card; process travel forms; communicating with students how to take an online course; resolving problems; reporting student inquiries received; coordinating the scheduling of meetings including reserving conference rooms; completing forms and data entry; filing; typing letters; attend meetings, record meeting minutes and distribute; distributing materials; maintaining mailing lists and listservs; supervise student employees; other duties as required.
November 3, 2000 FAIRMONT STATE COLLEGE
(Kelly Temporary Services)
The President’s office
Dr. Frederick Fidura
1201 Locust Avenue
Fairmont, WV 26554
Secretary Duties include answering phone; filing; sorting the mail; typing letters, memorandums, forms and other duties as required. Dr. Fred Fudura was Interim President of the then College
7/99-10/00 MONONGALIA COUNTY HEALTH DEPARTMENT
453 Van Voorhis Road
Morgantown, WV 26505
Office Assistant Duties include answering all departments phone lines; sorting incoming mail; opening supervisors mail; filing; typing letters; archiving newspaper data; other duties as required.
7/97-7/98 UNIVERSITY AFFILIATED CENTER FOR
DEVELOPMENTAL DISABILITIES
(Through Kelly Services)
Hartman Run Road
Morgantown, WV 26505
Receptionist Duties included chief telecommunications for the facility; answered the facilities main telephone lines; provided cross-coverage for all other department telephone lines; provided secretarial coverage as required.
Secretary Typed letters, reports, proposals, charts, graphs, manuscripts, complex forms and memorandum; prepared monthly updates for newsletters; maintained all program records; filing; and scheduled appointments and meetings.
5/94-5/96 INTELLEX FACILITIES MANAGEMENT
WVU/NASA IV & V Facility
Fairmont, WV 26554
Secretary Responsibilities included answering telephones; generating purchase orders; taking accurate messages; generating and typing of reports; creating forms; typing. revisions of all manuals; downloading work orders through a personal computer program; running daily and weekly backup; maintaining centralized filing system; filing, processing time sheets and required reports; processing orders utilizing company purchase orders; completing payroll summary report; and faxing.
11/93-5/94 UNIVERSITY HEALTH ASSOCIATES
Department of Surgery
Morgantown, WV 26554
Secretary I Duties included chief telecommunications person for the department; answer all telephone lines; provided cross-coverage as required.
10/92-11/93 JOHN M. CARSON, DDS
1000 Hampton Center
Morgantown, WV 26505
Receptionist. Duties included confirming, canceling, and scheduling of appointments; utilizing the computerized scheduling system; filing; logging and distributing mail; processing insurance billing forms; and other duties as required.
11/80-6/85 SEARS DEPARTMENT STORE
Middletown Mall
Fairmont, WV 26554
Audit Clerk. Duties included closing and balancing of accounts; post-closing; reentry of data; other duties as required.
10/76-6/80 SEARS DEPARTMENT STORE
Middletown Mall
Fairmont, WV 26554
Sales Associate. Responsibilities included handling of sales and returns; receiving merchandise; stocking; providing customer service;
other duties as required.
9/75-10/76 W.T. GRANT COMPANY
Middletown Mall
Fairmont, WV 26554
Manager/Women’s Fashion Apparel. Responsibilities included purchasing, delegating of work to a staff of three; placing orders; display set-ups; organizing sales for advertisements; scheduling of personnel; other duties as required.
9/71-9/75 W.T. GRANT COMPANY
Middletown Mall
Fairmont, WV 26554
Sales Associate. Responsibilities included handling of sales and returns; receiving merchandise; inventory control; displaying
merchandise; stocking merchandise; other duties as required.
3/95-5/95 HOSO (Hands on Science)
Volunteered as Instructor. Served as instructor for HOSO class funded
and sponsored by NASA, at Barrackville Elementary School.
Education Currently West Virginia University
Attending WVU Regents Bachelor of Arts degree with GPA of 4.0
10/00 FRED PRYOR SEMINAR
Attended seminar on “Grammar and Punctuation”. Received Certificate of
Achievement.
2/96 FRED PRYOR SEMINAR
Attended seminar on “The Exceptional Assistant”. Received Certificate of
Achievement
5/94 JACKSON’S MILL LEADERSHIP ACADEMY
Completed course on Lotus 1-2-9/92
OIC TRAINING
Attended Opportunities Industrialization Center received secretarial and clerical
training.
9/90-6/91 MARION COUNTY TECHNICAL CENTER
Attended curriculum in Accounting and Office Technologies. Completed course
in Office Technologies and college credit for Accounting.
References Ms. Lucinda Hart
WVU OIC
Phone: 304-***-****
Ms. Tammy Helmick
1143 Avalon Road
Fairmont, WV 26554
Cell: 304-***-****
Ms. Lila Travinski
293 Franklin Street
Morgantown, WV 26505
Phone: 304-***-****
Ms. Donna Waugh
1106 Montrose Avenue
Morgantown, WV 26507
Cell: 304-***-****
1145 Avalon Road
Fairmont, WV 26554
Home: 304-***-****
Dear Sir/Madam:
Subject: Program Assistant
As indicated on my resume, I worked for West Virginia University in the Office of Online. I also served the Office of Instructional Technology Resource Center (ITRC) as Program Assistant. I have worked for WVU Online for the past eighteen years. I have enjoyed working on a number of assignments including student registration via the STAR/Banner system as a backup for the Online Call Center. Other assignments include corresponding to student inquiries received in the Online account with excellent communication skills. I filed, typed meeting minutes, prepared mailings and was responsible for Professional Development registration for teachers all over the state of West Virginia.
From 2001 I served the Instructional Technology Resource Center (ITRC) in the capacity of Program Assistant and provide various job duties including, clerical support, data entry, purchasing, meeting coordinators, and other duties noted on my enclosed resume summarizing my qualifications.
Based on your job posting for a Administrative Assistant, I feel my work experience makes me a good candidate to fill the position. I would appreciate the opportunity to discuss my application with you in person. Please call me at your earliest convenience to arrange a visit.
Sincerely,
Patricia A. Moore
1145 Avalon Road
Fairmont, WV 26554
Phone 304-***-****
Patricia Moore
Objective To serve as a program assistant to senior staff of an organization.
Summary of Excellent computer skills; supervisory and organizational skills; outstanding
qualifications communication skills (verbal and written); well versed in medical terminology;
Keyboarding abilities with accuracy; ability to interact professionally; strong organizational skills, able to work independently; ability to work under pressure; experience with computerized scheduling systems
Work experience From December 2000 to February 1, 2019 (retired)WEST VIRGINIA UNIVERSITY
Online
150 Clay Street
P.O. Box 6801
Morgantown, WV 26506-6801
Program Assistant I Duties include answering phone using the Cisco operating system; Answering inquiries via phone/emails received in Groupwise account, Instructional Technology Resource Center (ITRC), and Elearn account; communicating updated accurate information regarding programs and courses offered, tuition cost as well as scheduling; proctor students exams for online courses s upon request; posting data entry and clerical support for the ITRC; student registration for online courses utilizing STAR BANNER; purchasing via state procurement card; process travel forms; communicating with students how to take an online course; resolving problems; reporting student inquiries received; coordinating the scheduling of meetings including reserving conference rooms; completing forms and data entry; filing; typing letters; attend meetings, record meeting minutes and distribute; distributing materials; maintaining mailing lists and listservs; supervise student employees; other duties as required.
November 3, 2000 FAIRMONT STATE COLLEGE
(Kelly Temporary Services)
The President’s office
Dr. Frederick Fidura
1201 Locust Avenue
Fairmont, WV 26554
Secretary Duties include answering phone; filing; sorting the mail; typing letters, memorandums, forms and other duties as required. Dr. Fred Fudura was Interim President of the then College
7/99-10/00 MONONGALIA COUNTY HEALTH DEPARTMENT
453 Van Voorhis Road
Morgantown, WV 26505
Office Assistant Duties include answering all departments phone lines; sorting incoming mail; opening supervisors mail; filing; typing letters; archiving newspaper data; other duties as required.
7/97-7/98 UNIVERSITY AFFILIATED CENTER FOR
DEVELOPMENTAL DISABILITIES
(Through Kelly Services)
Hartman Run Road
Morgantown, WV 26505
Receptionist Duties included chief telecommunications for the facility; answered the facilities main telephone lines; provided cross-coverage for all other department telephone lines; provided secretarial coverage as required.
Secretary Typed letters, reports, proposals, charts, graphs, manuscripts, complex forms and memorandum; prepared monthly updates for newsletters; maintained all program records; filing; and scheduled appointments and meetings.
5/94-5/96 INTELLEX FACILITIES MANAGEMENT
WVU/NASA IV & V Facility
Fairmont, WV 26554
Secretary Responsibilities included answering telephones; generating purchase orders; taking accurate messages; generating and typing of reports; creating forms; typing. revisions of all manuals; downloading work orders through a personal computer program; running daily and weekly backup; maintaining centralized filing system; filing, processing time sheets and required reports; processing orders utilizing company purchase orders; completing payroll summary report; and faxing.
11/93-5/94 UNIVERSITY HEALTH ASSOCIATES
Department of Surgery
Morgantown, WV 26554
Secretary I Duties included chief telecommunications person for the department; answer all telephone lines; provided cross-coverage as required.
10/92-11/93 JOHN M. CARSON, DDS
1000 Hampton Center
Morgantown, WV 26505
Receptionist. Duties included confirming, canceling, and scheduling of appointments; utilizing the computerized scheduling system; filing; logging and distributing mail; processing insurance billing forms; and other duties as required.
11/80-6/85 SEARS DEPARTMENT STORE
Middletown Mall
Fairmont, WV 26554
Audit Clerk. Duties included closing and balancing of accounts; post-closing; reentry of data; other duties as required.
10/76-6/80 SEARS DEPARTMENT STORE
Middletown Mall
Fairmont, WV 26554
Sales Associate. Responsibilities included handling of sales and returns; receiving merchandise; stocking; providing customer service;
other duties as required.
9/75-10/76 W.T. GRANT COMPANY
Middletown Mall
Fairmont, WV 26554
Manager/Women’s Fashion Apparel. Responsibilities included purchasing, delegating of work to a staff of three; placing orders; display set-ups; organizing sales for advertisements; scheduling of personnel; other duties as required.
9/71-9/75 W.T. GRANT COMPANY
Middletown Mall
Fairmont, WV 26554
Sales Associate. Responsibilities included handling of sales and returns; receiving merchandise; inventory control; displaying
merchandise; stocking merchandise; other duties as required.
3/95-5/95 HOSO (Hands on Science)
Volunteered as Instructor. Served as instructor for HOSO class funded
and sponsored by NASA, at Barrackville Elementary School.
Education Currently West Virginia University
Attending WVU Regents Bachelor of Arts degree with GPA of 4.0
10/00 FRED PRYOR SEMINAR
Attended seminar on “Grammar and Punctuation”. Received Certificate of
Achievement.
2/96 FRED PRYOR SEMINAR
Attended seminar on “The Exceptional Assistant”. Received Certificate of
Achievement
5/94 JACKSON’S MILL LEADERSHIP ACADEMY
Completed course on Lotus 1-2-9/92
OIC TRAINING
Attended Opportunities Industrialization Center received secretarial and clerical
training.
9/90-6/91 MARION COUNTY TECHNICAL CENTER
Attended curriculum in Accounting and Office Technologies. Completed course
in Office Technologies and college credit for Accounting.
References Ms. Lucinda Hart
WVU OIC
Phone: 304-***-****
Ms. Tammy Helmick
1143 Avalon Road
Fairmont, WV 26554
Cell: 304-***-****
Ms. Lila Travinski
293 Franklin Street
Morgantown, WV 26505
Phone: 304-***-****
Ms. Donna Waugh
1106 Montrose Avenue
Morgantown, WV 26507
Cell: 304-***-****