Human Resources Administrative Assistant
Resume:
Deborah Pacheco
*** ****** ****** *******, ***** 78405
*******.******@*****.*** 361-***-****
QUALIFICATIONS SUMMARY
To obtain a position as an Administrative Assistant. I have over 16 years’ experience in operations and being a store manager. Specifically in supply management, shipping/receiving, office management, and inventory control. I am also skilled in a variety of operations and office management software, quality control procedures, sales, and overall store operations. I am efficient in solving customer’s service complaint/inquiries and I am a leader.
Core Competencies
Shipping / Receiving
Logistic Automation Programs
Customer Service
Computer Proficient
Human Resource
Office Management
Inventory Control
Supervision
Materials / Management
Administrative
Professional Experience
American Medical Home Health Services June 2019-March 2021
Quality and Assurance
Corpus Christi, TX
Quality and Assurance
Interprets and implements quality assurance standards in hospital to ensure quality care to patients: Reviews quality assurance standards, studies existing hospital policies and procedures, and interviews hospital personnel and patients to evaluate effectiveness of quality assurance program.
Writes quality assurance policies and procedures.
Reviews and evaluates patients' medical records, applying quality assurance criteria.
Selects specific topics for review, such as problem procedures, drugs, high volume cases, high risk cases, or other factors.
Compiles statistical data and writes narrative reports summarizing quality assurance findings.
May review patient records, applying utilization review criteria, to determine need for admission and continued stay in hospital.
May oversee personnel engaged in quality assurance review of medical records.
Coastal Home Health Care December 2018-June 2019
SOC Coordinator
Corpus Christi TX
Coordinator
Communicates with Client, Attendant, and Attendant Supervisor to coordinate the initiation of services, changes in schedules, suspension of services, etc.
Notifies Case Worker and MCO Service Coordinators of the initiation of services, delay in services, service interruptions and service suspensions.
Knowledge of the PHC program rules; Assists the Attendant Supervisor in the documentation of changes to the ISP and communication with the Case Workers and Service Coordinators.
Prepares documentation packets to document decreases and changes in tasks in accordance with agency policies
Assists Human Resources with scheduling and hiring attendants and assists Human Resources with timesheets and payroll.
Atlas Tubular August 2017-December 2017
Human Resources Coordinator
1710 S HWY 77
Robstown, TX 78380
Human resource coordinator for oil company tubular goods. My activities include daily documenting, maintaining, and monitoring all reports for company. I am responsible for all employee administrative and safety training files. I direct all employee hiring interviews, integration, and processing of benefits and pay.
Human Resource
Maintain employment and safety records related to events such as hiring, termination, leaves, transfers, or promotions.
Use Microsoft office software to process all employee actions.
Interpret and explain human resources policies, procedures, laws, standards, or regulations receive by Federal, State and local authorities and make available to employees.
Inform new employees of work details such as duties and responsibilities, compensation, benefits, schedules, travel policies, and promotion opportunities.
Address employee relations issues, such as harassment allegations, work complaints, and sick leave benefits.
Enforce Equal Employment Opportunity (EEO) regulations and continually post guidelines and laws to bulletin board.
Schedule hiring interviews.
Maintain all human resources documents, such as organizational charts, employee handbooks, phone alert rosters, and performance evaluations.
Kellogg Brown & Root LLC (KBR Construction) 2015-2017
HSE Administrative Assistant, Technical Services Administrative Assistant & Safety Administrative Assistant
9359 Highway 37, Corpus Christi, TX 78409
Administrative Assistant for KBR Construction technical services. My activities include daily documenting, maintaining, and monitoring all reports for company. I am responsible for employee administrative records, time sheets, leave scheduling and training. I also maintain/update a variety of databases using applicable business software.
Administrative
Set up and managed paper and electronic filing system, for all material control and procurement assistance transactions.
Filed Contract preparation, negotiation and award documents.
Used Microsoft office software to process all employee actions such as daily time sheets, and leave scheduling.
Used Documentum, to combine and create virtual documents. Released these documents to others within the department after verification of credentials and adherence to company policy.
Maintained all safety records, site inspection photos and inspections documents, near miss accident reports, Safety Data Sheets, and local and city emergency alert rosters.
Managed all KBR's, maintenance and laboratory manuals, including ISO 9001 and OSHA 1910.119 compliant documentation technical and safety manuals for project managers, site personnel, customers and contractors. Checked items in/out daily.
Communicated daily with internal and external clients, provided clarification and information on a variety of projects.
Generated system scope-of-work lists and progress reports tailored to individual contractor or subcontractor using FHR Eagle Ford TOSTR, CITADON and DOCUMENTUM.
Document Control
Recorded and filed Pre-Task Risk Assessments, and Organizational Learning incidents for future adherence/use.
Conducted careful analysis and paid strict attention to detail, to design and write the documentation associated with project.
Supported updates of standardized documents and standard operating procedures, often creating templates to promote KBRs Zero Harm 24/7, HSSE management systems.
Pioneer Drilling Services 2014-2015
Division HR/HSE Coordinator
34 Flato Road Corpus Christi, TX 78403
Human resource coordinator for drilling company. My activities include daily documenting, maintaining, and monitoring all reports for company. I am responsible for all employee administrative and safety training files. I direct all employee hiring interviews, integration, and processing of benefits and pay.
Human Resource
Maintain employment and safety records related to events such as hiring, termination, leaves, transfers, or promotions.
Use Microsoft office software to process all employee actions.
Interpret and explain human resources policies, procedures, laws, standards, or regulations receive by Federal, State and local authorities and make available to employees.
Inform new employees of work details such as duties and responsibilities, compensation, benefits, schedules, travel policies, and promotion opportunities.
Address employee relations issues, such as harassment allegations, work complaints, and sick leave benefits.
Enforce Equal Employment Opportunity (EEO) regulations and continually post guidelines and laws to bulletin board.
Schedule hiring interviews.
Maintain all human resources documents, such as organizational charts, employee handbooks, phone alert rosters, and performance evaluations.
Joanns’s Fabric
Corpus Christi, TX 2010- 2014
Store Manager
5625 S Padre Island Dr, Corpus Christi, Texas 78412,
Store manager in charge of production, purchasing, warehousing, distribution, and financial forecasting services for fabric company. Directed the movement, storage, and processing of fabric inventory and supplies for company. Managed and made schedules for employees within store. Cash management, Profit and Loss statement.
Shipping / Receiving
Received over 40 pallets weekly of fabric material and display items.
Inspected shipments and compared with records, such as manifests, invoices, or sales receipts, to verify accuracy of incoming shipments. Reported damages and discrepancies to transport company
Prepared material for display/sale.
Executed daily operations using multi-line telephone systems to conduct everyday transactions and communicate with regional manager.
During shipping determined best shipping method for materials, using knowledge of shipping procedures, routes, and rates.
Delivered and routed materials to other stores using dollies, and pallet jacks.
Quarterly requisitioned office supplies such to maintain office functions.
Sales
Answered customers' questions about merchandise and advised customers on merchandise selection.
Itemized and totaled customer merchandise selections at checkout counter
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Cleaned display cases, shelves, and aisles.
Compared merchandise invoices to items actually received to ensure that shipments are correct.
Requisitioned merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
Transported packages to customers' vehicles.
Supervision
Resolved customer complaints regarding sales and service.
Planned and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Determined price schedules and discount rates.
Review operational records and reports to project sales and determine profitability.
Monitored customer preferences to determine focus of sales efforts.
Prepared budgets and approve budget expenditures.
Joanns’s Fabric
Corpus Christi, TX 2008- 2010
Operations Manager
5625 S Padre Island Dr, Corpus Christi, Texas 78412,
Manager in charge of production, purchasing, warehousing, distribution, and financial forecasting services for a fabric supply company. My activities include limiting costs and improving accuracy of parts distributed, meeting customer service and safety requirements. Daily examine existing procedures and opportunities for streamlining activities to meet product distribution needs. Directed the movement, storage, and processing of fabric inventory and supplies for company. Managed and made schedules for employees within store.
Operations
Directed and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
Determined staffing requirements, and interviewed, hired and trained new employees
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Located, selected, and procured merchandise for resale, representing management in purchase negotiations.
Office Management
Directed or coordinate the supportive services department of a business, agency, or organization.
Prepared and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.
Acquired, distribute and store supplies.
Analyzed internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
Controlled budgets for contracts, equipment and supplies.
Hire and terminate clerical and administrative personnel.
Circuit City
Corpus Christi, TX 1998- 2008
Operations Manager
5425 S Padre Island Dr Ste 135., Corpus Christi, Texas 78411,
Served as manager of overall store operations. Directly reported to store manager’s as his assistant, Specialized in the operations of the store. Ensured quality customer service and customer purchasing. Also ensured all financial and written transactions between store suppliers and company were correct and properly managed
Automation
Answered customers' questions about products, prices, availability, or credit terms.
Developed online product features based on analyses of customers' needs and product knowledge.
Maintained customer purchase records, using company business application software.
Assisted customers in making product selections via local kiosk. Collaborated with regional colleagues to exchange information, such as selling strategies or marketing information using business enterprise software.
Operations
Informed customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Verify customer and order information for correctness, checking it against previously obtained information as necessary.
Direct specified departments or units to prepare and ship orders to designated locations.
Check inventory records to determine availability of requested merchandise.
Review orders for completeness according to reporting procedures and forwarded incomplete orders for further processing.
Contact this candidate