Aijalon Ray
admjz0@r.postjobfree.com
Work Experience
Assistant Property Manager
Element National Management
July 2019 to Present
Organize and facilitate capital improvement projects on the community.
● regulations.
● Bookkeeping responsibilities such as: scanning and applying payments, scheduling move-ins/move outs, verifying insurance and calculating end of month expenses.
● Process apartment applications and lease renewals for the various units within the community.
● Assist in the preparation of all marketing materials including online advertisement, flyers designs, market surveys and resident activities.
● Preparing and scheduling property viewings, conducting property tours and interviewing prospective tenants.
● Addressing and resolving residents' questions, concerns, and complaints in a timely manner.
● Inspecting property conditions and coordinating maintenance activities.
● Managing budgets, accounts, rent collections, and tenant notices.
● Creating and distributing marketing materials to attract new tenants.
● Maintaining organized and updated resident files and records. Resident Service Coordinator
Home Properties/Element National Management
December 2018 to July 2019
Plan, schedule and coordinate general maintenance of all apartment units.
● Organize and facilitate capital improvement projects on the community.
● Process all work order requests by phone or in person, including disseminating tasks to the various members of the team (i.e. radio service managers and maintenance staff).
● Investigate complaints and violations and resolve issues in accordance with management regulations.
● Assist with bookkeeping responsibilities such as: scanning and applying payments, scheduling move-ins/move outs, verifying insurance and calculating end of month expenses.
● Process apartment applications and lease renewals for the various units within the community.
● Assist in the preparation of all marketing materials including online advertisement, flyers designs, market surveys and resident activities. Leasing Professional
Home Properties/Element National Management
August 2017 to November 2018
● Monitor advertising effectiveness. Gather information about market competition in the area and file.
● Represent the company in a professional manner at all the times.
● Show apartments and answer prospective residents' questions
● Proactively manage sales, outreach and lead generation, converting leads into sales. This includes interacting with neighborhood groups and community organizations
● Provide a professional, positive and engaging experience for prospects while touring the apartment homes and community
● Assist in the preparation of marketing material to include newsletters, market surveys and resident activities
● Process apartment applications and lease renewals, accurately completing all related paperwork
● Work with the maintenance department to ensure apartment turnovers are completed in a timely manner
Branch Sales & Service Associate
PNC Bank - Baltimore, MD
February 2017 to October 2017
● Retail/Commercial checking/ savings and loans, credit cards and bonds
● Handle diverse monetary media
● Follow all bank policies/ procedures and federal regulations
● Open and Settle Branch sell
● Sell Products
● Settle and Maintenance ATMs
● Cross Sell Products
● Ensure positive customer experience
● Build and maintain rapport with clients
● Uncover and provide solutions that are best suited for the customer's needs Teller
Wells Fargo - Arbutus, MD
March 2016 to February 2017
● Retail/Commercial checking/ savings and loans, credit cards and bonds
● Handle diverse monetary media
● Follow all bank policies/ procedures and federal regulations
● Open and Settle Branch
● Create Referrals and sell products
● Provide maintenance to customer accounts
● Cross Sell Products
● Provide Customer Service
Education
Bachelor's in Communications Studies
University of Maryland-University College - Baltimore, MD May 2021
Associates Degree in Mass Communications
Community College of Baltimore County
June 2018
High School Diploma
Baltimore Polytechnic Institute
June 2016