Customer Service Data Entry

** ****** **. ******** **. *****

347-***-**** ● admjxt@r.postjobfree.com

Gladys Melendez

SUMMARY OF QUALIFICATIONS

Energetic, customer-focused, extremely dependable with good communication skills, bilingual with years’ diversified experience. Proven to adapt to the demands of a diverse and challenging workload. Possess strong work ethic and a desire to go beyond the expectations of employer.

WORK EXPERIENCE

SENIOR UNIVERSAL BANKER January 2012 - Present

Provident Bank, Perth Amboy NJ.

SPECIAL SKILLS AND KNOWLEDGE

● Cash Handling

● Customer Service

● Open and closed Procedures

● Data Entry

● Operations/Assist Manager

● Bi-lingual (English/Spanish)

• Maintained appropriate cash limits

-Cashed checks

-Established deposits

-Issued Bank checks

-Cash Advance, money orders and funds transfers

-Cash and check deposits

-Process loan expenses

-Open new accounts

-Open and close procedures

-Perform cash management

-Customer service

-Balance cash

Achievement: Hired as Part time teller; promoted because of accurateness, pace, skills and sales.

DAYCARE OWNER July 1998 -2006

Little Sunshine Day Care, Schenectady NY.

SPECIAL SKILLS AND KNOWLEDGE

● Curriculum activities

● CPR

● Child development

● Data Entry

● Book Keeping

● Bi-lingual (English/Spanish)

- Maintained daily record of children’s well being

- Plan curriculum activities

- Provided a good environment for the children true diet

- Exercise

- Educational activities

- Manage all of the business expenses both physically and electronically via computer

OUTREACH WORKER June 1997 -1998

Cornell cooperative Extension NY.

SPECIAL SKILLS AND KNOWLEDGE

-Schedule appointments

-Filling and computer entry

-Community presentations

-keep a log of phone records along with client’s information

OUTREACH WORKER June 1996 -1997

Schenectady Health Dept. NY

SPECIAL SKILLS AND KNOWLEDGE

-Nutritionist classes’

-filling and computer entry

-Community and Homes presentations

-keep a log of phone records along with client’s information

EDUCATION

Dr. Pedro Albizu Campos High School Diploma State of New York Child Development Trainings CPR Classes Book Keeping Class and Nutritionists courses

ADDITIONAL CAPABILITIES

-Work with women and children as a counselor

-Devoted to achieve maximum customer satisfaction in addition to meet and exceed expectations

-Proficient in a variety of computer software programs

-Hard worker, supple, independent, organized and prompt

-Helpful approach and positive attitude

LANGUAGES

Spanish and English

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