Hotel Coordinator
Resume:
Benjamin Gonzalez
Falls Church, VA 22041
Email: admjw9@r.postjobfree.com
Phone: 703-***-****
Experiences
**/**** – 04/2021
SUPERVISOR / ASSISTANCE MANAGER
●Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
●Scheduling staff shifts and organizing replacements as required.
●Investigating and addressing complaints regarding poor housekeeping service.
●Providing training to the housekeeping staff.
●Regularly taking inventory of cleaning supplies and ordering stock as needed.
●Issuing cleaning supplies and equipment to housekeeping staff as needed.
●Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
04/2009 – 08/2011
OFFICE COORDINATOR, KIMPTON HOTEL & RESTAURANT
Follow office workflow procedures to ensure maximum efficiency.
Maintain files and records with effective filing systems.
Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.).
Perform basic bookkeeping activities and update the accounting system.
●Assist in vendor relationship management.
04/2002 – 04/2009
ROOM ATTENDANT, KIMPTON HOTEL & RESTAURANT
●Ensure high quality cleaning service at public areas of hotel.
●Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement.
●Make bed professionally following standard procedure.
●Service bathrooms by washing and emptying bins; wash all glass surfaces and floors; clean shower, bath, basin, bidet, and toilet to the best quality standard.
●Using the right cleaning chemicals, dust and polish all hard surfaces to achieve a quality sheen.
●Vacuum bathrooms, bedrooms floors, corridors, stairs, and lifts to remove all debris; check the vacuum cleaner each week and if necessary change the dust bag.
●Provide professional personal service, including shoe cleaning, ironing, and minor clothing repairs to guests.
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