Administrative Assistant Coordinator

NOEMI GARCIA-NWOKOYE

Lynnwood, WA ***** 509-***-**** admjug@r.postjobfree.com

www.linkedin.com/in/noemi-garcian/

Professional Summary

Multi-talented Administrator consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Skills

• Operational improvement

• Regulatory Compliance

• Process improvement

• Customer service

• Project organization

• MS Office

• Progress tracking

• Curriculum selection

• Polls/Surveys

• Relationship development

• Supervision

Work History

Continuing Medical Education Coordinator 08/2019 to 09/2020 University of Washington Medical Center-Northwest Campus– Seattle, WA

• Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.

• Collaborated with administrators to determine course objectives.

• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.

• Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.

• Managed numerous conferences plus ad-hoc events while focusing on delivering superior customer service.

Administrative Assistant 02/2019 to 09/2020

University of Washington Medical Center-Northwest Campus – Seattle, WA

• Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.

• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

• Developed and updated spreadsheets and databases to track, analyze and report on numerous information.

• Drafted professional memos, letters and marketing copy to support business objectives and growth.

• Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.

• Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Referral Coordinator 02/2016 to 02/2019

Northwest Hospital & Medical Centers – Seattle, WA

• Trained in Epic EMR.

• Called insurance companies to get precertification and other benefits information on behalf of patients.

• Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.

• Completed up to 30 referral requests each day for medical provider of Obstetrics & Gynecology services.

• Trained staff members on referral and intake process.

• Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.

• Worked with medical teams, patients, and families to implement effective treatment plans.

• Resolved technical challenges, improved operations, and provided exceptional client support.

• Coordinated program referrals for community-based resources. Education

Bachelor of Science: Health Care Administration 10/2018 Pima Medical Institute - Albuquerque, NM

• Graduated with 3.09 GPA

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