PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

DEVION

KYLES

D

219-***-****, admjtc@r.postjobfree.com

Multi-talented Static Lead consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Well-versed in on cite communication between client and employer. Expert Static lead bringing proven expertise in Sports environments. Successful leader and manager equipped with skills to handle high-level situational responsibilities. Leadership ability Operations leadership Creative team leadership Communication Schedule management Work planning

Static Lead July 2018 - Current

e360 Sport Chicago, Illinois

Elevated team performance with expert training and mentoring of new associates. Improved operational efficiency by working with senior management to implement and enhance policies and procedures.

Kept team on-task and promoted collaboration by smoothly handling both internal and external complaints. Controlled turnover by implementing employee-focused initiatives, directly increasing job satisfaction and team morale.

Maximized quality and productivity with thorough training and consistent monitoring of team performance. Controlled costs with effective monitoring strategies for equipment and supply use. Produce Stocker January 2016 - August 2018

Sam's Club Merrillville, Indiana

Handled stock needs according to schedule, keeping shelves continuously full for customers. Kept aisles clean and neat, removing excess product, opened boxes, and debris from public areas. Improved customer relations by pricing items with clear and visible tags. Managed cardboard with efficient baling using automatic machinery.. Met merchandising requirements by correctly rotating stock, facing products, and building attractive displays. Supported team efficiency by maintaining a clean and organized stockroom. Maintained safety while operating equipment such as forklifts and pallet jacks. Promoted positive customer service by helping individuals locate desired items. Boosted sales with well-stocked, well-organized and attractive displays. K

EDUCATION

Brand Representative September 2012 - January 2016 Hollister Merrillville, Indiana

Connected customers with clothing products through active listening and persuasive communication of available brand offerings.

Elevated business appearance with consistent cleaning of fitting rooms, store aisles, and cash wrap. Enhanced public brand awareness by delivering polished presentations. Implemented promotional campaigns for multiple brands based on targeted strategies. Improved company reputation with expert handling of questions and concerns. Uncovered brand advocacy opportunities by engaging, educating, and befriending customers. Generated sales directly and by optimizing in-store product displays. Achieved sales goals through established sales techniques and creative communication skills. Supported floor operations by smoothly implementing new floor sets, restocking merchandise, and processing customer orders.

Assisted with maintaining professional store environments by handling opening and closing work.. Answered common and advanced customer questions based on extensive knowledge of product, market and competitors.

Bachelor's Degree December 2020

Indiana University, Bloomington, Indiana

Indiana University, Sports Marketing, and Management: Concentration Indiana University, Criminal Justice: Minor

Indiana University, Liberal Arts: Major