Aircraft Operations Manager
Resume:
Jerry Stokes
*** ******* ***** ****, *** Bern, NC 28562
*****.******@***.***
PROFESSIONAL SUMMARY
Military Veteran with a Secret Security Clearance and 20+ years of proven experience in the United States Air Force and Aerospace industry. Accomplished measurable results while leading teams of 20 – 700 in a dynamic, fast - paced environment. Possess a comprehensive background in Quality Assurance and Technical Aircraft Systems maintenance derived from conducting domestic and global operations across the globe. Managed risk upon multiple lines to protect assets, property, and equipment valued over $42.5B while meeting the expectations of senior leadership. Possess extensive knowledge in Program Management and QA/QC/AGILE/LEAN/. Adept at balancing operational, budgetary, personnel, time and regulatory constraints when executing projects. Recipient of multiple awards for outstanding performance & professionalism while conducting operations across the US and at overseas locations.
EMPLOYMENT HISTORY
Program Manager, Northrop Grumman Corporation. New Bern, NC Sole responsibility (CAM, Quality, StaDng, EV, Capture Management ) for the cost, schedule and technical execution of contract field team (CFT) modifications, hole primer corrosion remediation (HPR), Field Service Engineers (FSE), Survivable Low Observable Engineers (SLO) and Modification Kit Coordinators at 13 highly-visible geographically separated sites consisting of 100+ employees. Supervises on-site leadership including five Managers and serves as liaison with host-unit stakeholders
Aircraft Manager, Northrop Grumman Corporation. New Bern, NC Dec. 2018 – Aug. 2020
Supervises personnel & technical operations for a team of over 20 professionals FRC-E Optimizes Northrop Grumman program eIectiveness by leading and managing personnel Assigns tasks across multiple aircraft at varying stages of completion Ensures hole primer remediation process excellence Driving timeline adherence
Ensures timely and correct billing
Delivers reports to U.S. government and private sector customers Drives program compliance
Manages daily cost reports
Operations Manager, Northrop Grumman Corporation. New Bern, NC Dec. 2018 – Aug. 2020
Serves as primary lead for hole primer remediation and deputy manager for F35 CFT operation.
• Ensuring airworthiness as defined within 14 CFR/AF 21-101/102/8210/NAVAIR 4790 by researching permanent records, maintenance tracking program, FAA Airworthiness Directives and Manufacturer’s Service Bulletins/Customer Bulletins for scehduled aircraft.
• Complies with internal company policies and procedures outlined within the General Maintenance Manual
(GMM), Maintenance Procedures Manual (MPM) or any company Standard Operating Procedures (SOP) document..
• Communicates eIectively and accurately with the client, vendors and other internal departments.
• Performs quality maintenance, preventive maintenance and inspections to conform within the standards established by the company, Federal regulation and industry best practices achieving the highest reliability goals.
• Responsible for management of the maintenance inspection requirements per CFR 8210 PART C or approved inspection program.
• Provides technical support, as needed, in support of assigned aircraft.
• Reviews and ensures all required entries into the aircraft logbooks and permanent records are accurate and preserved in accordance with company and FAA requirements.
• Perform maintenance planning along with the management oversight of inspections, repairs and modifications
Ensures timely scheduling of maintenance in order to least impact client’s flight schedule and provide for high degree of aircraft availability.
• Proactively provides recommendations for modifications and upgrades, as necessary.
• Obtains vendor proposals for upcoming maintenance packages.
* Additional Duties
AGILE-Lean SME
Control Account Manager (CAM) Cert Oct 2019
Hiring Manager for F-35 Program TS division (Cert May 2019) F-35 Operations Manager for TS division
Lead Senior Manager, United States Air Force. Phoenix, AZ Oct. 1998 – Oct. 2018
Over 20+ years as a Senior Leader in the Air Force's highest performing flight operation locations with 350+ personnel assigned. Duties included developing Junior Chiefs and ODcers within the unit, establishing and engaging priorities, upholding readiness of assigned personnel and being an active & visible leader wherever necessary. Managed and sustained a rapid 20% operations and manning increase. This mission expansion was fueled by the critical fighter pilot shortage and the need to significantly boost flying in support of pilot training. We met these demands while simultaneously relocating our unit, personnel, aircraft, equipment and multiple support sections to new facilities without pausing, limiting, or even interrupting the intensified flying schedule. Coordinated daily with 20+ agencies to prioritize, forecast, schedule and re- flow training, aircraft utilization, maintenance, equipment and other resources to satisfy mission requirements. Additional duties included: Lead on 3 diIerent installation- level inspection teams to evaluate simulated attack / crisis exercises, then compiled / analyzed and briefed findings in order to sustain base readiness. as an Investigation ODcial for Impounded Aircraft. Reported and briefed incidents, work center metrics and readiness to Air Force Headquarters. Alternate for Flight- line Production Superintendent. Lead Project ODcer to accomplish various temporary / short-term business moves. Actively participating in multiple committees, coalitions, booster clubs, ceremonies and events. Headed work center of 364 military specialists who's totality consisted of configure management, maintenance of associated parts, supply chain management, repair facility requirements, load and unload of weapon systems and fueling requirements for flight of diIerent aircraft/airframe and associated support equipment. Section's annual payroll exceeds $16.3M. Utilized strong leadership, counseling, mentorship and process-improvement techniques to ensure my team consistently exceeded all set performance standards (including Training, Quality Assurance, Explosives Safety, Data Integrity, Scheduling and Weapons Release / Gun Fire Rates).
EDUCATION
Community College of the Air Force, Montgomery, AL Associate of Applied Science, Aviation Maintenace, Aug. 2013 SKILLS
Program Management Experienced
Cost Allowance Management Experienced
Leadership Management Experienced
Business Acumen Skillful
Business Acumen Skillful
Capture Management Skillful
Proposal Capture Skillful
Secrect Clearance
O'ce works Expert
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