STEBITHA STEPHEN ARULDHAS

E-Mail: admjsl@r.postjobfree.com

Contact: +974-******** (Qatar)

Desirous of making a career switchover for proving my mettle as Reception Hostess PROFESSIONAL SYNOPSIS

A competent professional with significant exposure to the hospitality industry, I now wish to join the Hospitality for prove my proficiency as an efficient for Hostess. I believe that the insights gained by me in my previous professional stents can be optimally leveraged by me for setting new benchmarks in customer care.

• Self-confident–Good Communicator – Strong Interpersonal Skills -Highly Attentive

• Diligent – Flexible–Adaptable to Changes -Caring -Empathic -Excellent Customer Service Skills

• Problem Solver – Team Player – Able to Shoulder Responsibilities -Friendly

• Energetic – Can work in a fast paced Professional Environment –Conflict Resolution Skills EMPLOYMENT RECITAL

Indego by Vineet, Doha, Qatar

Hostess (August 2018- till date)

Accountabilities

• Draw up client bookings for tables and ensure that the tables are set before clients’ arrival

• Manage the front desk by receiving incoming calls, greeting and attending to customers

• Inform guests about the availability of tables and direct them to the tables

• Keep records of guests who visit the restaurant

• Assist customers with answers to queries, and proffer solutions to issues within your capacity

• Collaborate with other restaurant staff and management to ensure that customer complaints are properly attended to in a timely manner

• Ensure that clients make payment for services before they exit the restaurant

• Keep clear records of payments received and make detailed notes of balance payments

• Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary

• Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.

TheTaj Gateway Hotel, IT Expressway, Chennai

F&B Service Associate (June 2016- July18)

Accountabilities

• Ensured satisfactory service or all patrons as the Food and Beverage Service Associate Accord Metropolitan, Chennai

On Job Training (August 2015- February 2016)

Accountabilities

• Learnt the skills of becoming a successful member of the hospitality industry PROFESSIONAL APTITUDE

• Excellent communication and organizational skills.

• Strong interpersonal and problem-solving abilities.

• Highly responsible and reliable.

• Ability to work well under pressure in a fast-paced environment.

• Ability to work cohesively with fellow colleagues as part of a team.

• Ability to focus attention on guest needs, remaining calm and courteous at all times ACADEMIA

• Diploma in Airhostess (Zion International Training College, Nagarcoil)- 2014-2015)

• HSS (Amala Convent Higher Secondary School, Thuckalay) – 2012-2014

• Intermediate – Infant Jesus Higher Secondary School, Mulagumoodu (Tamilnadu State)-2012 WHY I FIT THE SLOT?

• Ability of listening, writing and speaking effectively

• Hands-on Awareness of Computer Operability

• Can inspect and manage work

• Flexible and readily adaptable to changing business needs

• Excellent Interpersonal and time management skills

• Capable of analysing problems and suggesting viable solutions

• Responsible team player

PERSONAL DOSSIER

Passport Number : P0265814

Qatar ID Number : 284********

Date of Birth : 23 June 1996

Marital Status : Single

Sex : Female

Nationality : Indian

• Time required to Join: Immediate (One Month)

• Relocation Preference:

• Convenient Timings for Interview:

• Professional References:

I wish to assure my prospective employer that I would be able to measure up to your professional expectations by strategically aligning my experiential knowledge with requirements of the Restaurant Hostess.

STEBITHA STEPHEN ARULDHAS

Mallanvilai,

Thiruivithan Code (P.O)

Pin Code – 629174.

Kanyakumari District.

Mobile: +974-******** (Qatar)

Mobile: +91-900******* (India Whatsapp)

Email: admjsl@r.postjobfree.com

Contact this candidate