Receptionist Front Desk
Resume:
SUMMARY
Motivated Staffing Coordinator with * years of experience Staffing an Scheduling employees .Well- versed in employment regulations and records management requirements Pertaining to State Requirements . Focused on providing professional service and support to every Patient an Family member Diligent about scheduling Staff,while also managing packages and routing mail to Residents and Management Positive nature with excellent people skills. Ambitious receptionist offering 4 years of experience in customer-facing administrative roles. Displaying key strengths in front desk operations and communication skills . Ready to enhance company image by providing friendly, effective services to Residents an Family members. SKILLS
Personnel engagement
Administrative support
Organization
Team building
Planning and coordination
Supervision
Customer service
EXPERIENCE
Staffing Coordinator/A/P/Receptionist
Oakland, CA
Medical Hill Health care Center/ Feb 2016 to Current Oversaw staffing and Scheduling related operations, assisted in interviewing, hiring and mentoring personnel.
Met with Administration to ascertain current and long-term staffing needs. Prepared employees for assignments on the floor
Record kept NHPPD for State Inspections
Answered 100 calls per shift to answer customer questions an route to appropriate Managers
Handled all delegated tasks, including Paying Facility Bills-and being the full time Receptionist .
Demonstrated self-reliance by meeting and exceeding workflow needs. Oversaw reception desk, met incoming guests and escorted visitors to specific destinations. Handled clerical functions such as answering telephone calls and retrieving files to keep office functioning properly.
Oversaw all facets of staffing
Assisted payroll
CNA
Oakland, CA
Medical Hill Health Care Center/ Feb 2011 to Current Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Documented activities and recorded information in EMR system. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and C
Victoria
Champion
Champion_victoria@ya
hoo.com
Oakland, CA 94610
overall wellness.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Delivered nursing assistance to residents in 124-bed Nursing care facility. Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Engaged with patient family and friends to provide courteous, efficient visit experience. Used mobility devices and equipment to transport patients. Consulted with nurses to develop patient care plans and evaluate treatment options. Exhibited compassionate care and communication regarding issues surrounding death and dying.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Managed and maintained patient rooms, shared-living areas and nursing stations. Documented information in patient charts and communicated status updates to interdisciplinary care team.
EDUCATION AND TRAINING
High School Diploma
Placer High School
Auburn, CA
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