Program Manager Mental Health

Cathy Y. Worthy

** ******* ******, **********, ** 06606 C: 203-***-****~***********@*****.***

CAREER SUMMARY

Advocate for “clients with disabilities” to (1) secure employment opportunities, (2) advance life skills, and (3) achieve successful integration into society, while guiding and coaching their individual talents.

Proven track record rehabilitating individuals with disabilities to become productive and confident members of society. Exceptionally skilled in compiling, analyzing, creating, and evaluating information from rehabilitation and education plans pertaining to the recovery of the client including their community participation and integration into society.

Ability to support clients and add value to the culture through excellent interpersonal, collaborative, and communication skills, in conjunction with case management experience

Accomplished in delivery and implementation of services with emphasis on employee/client relations, customer satisfaction, active listening and supportive feedback

Knowledgeable in Microsoft Word, Excel, Outlook

EXPERIENCE

Residential Counselor 2007- Present

Mental Health CT, Inc. n Bridgeport, CT

Deliver and document Individualized Recovery Plans (IRPs) to adult persons in recovery experiencing chronic mental illnesses and co-occurring disorders including but not limited to teaching Activities of Daily Living (ADL) skills and basic life skills needed to maintain a clean and orderly environment by working directly with persons in recovery in their residences.

Maintain and deliver activity and progress reports on each client within my caseload.

Develop and maintain confidential charts through accurate and timely documentation of daily progress, behaviors, unusual incidents or emergency events. Communicate immediate concerns with supervisory staff.

Assure quality recovery-oriented, culturally and linguistically appropriate, person and family-centered, trauma informed, and gender specific services are provided in each program to achieve the goals and objectives that each individual in recovery aims to accomplish.

Engage with persons in recovery to assure they participate in programs and activities.

Ensure the safety of clients in their residence through proper supervision of the site including awareness of necessary treatment issues.

Orient clients to the program.

Act as a liaison with the clients’ therapists, referral sources and community agencies.

Monitor and document the self-administration of medications noting any refusal, resistance, reactions, errors or special conditions.

Perform medication runs if required.

Collaborate with the Program Manager in the CARF accreditation survey process.

ADL Specialist 2001 – 2007

Mental Health CT, Inc. n Bridgeport, CT

Assisted clients with Activities of Daily Living (ADL) skills to maintain a clean and orderly environment. Used this opportunity for teaching these necessary skills daily.

Linked and referred to appropriate community supports and resources advocating for and supporting person centered preferences.

Ensured safety of clients in their residence through proper supervision of the site including but not limited to being cognizant of any treatment issues. This specifically meant conducting rounds or on site check-ins with housed clients.

Provided direct service as needed.

Assisted in maintaining safe and healthy facilities.

Represented and implemented the MHC mission and philosophy by maintaining cordial relations with other agencies, DMHAS, and the community.

Maintained cordial relations with DMHAS and other community agencies.

EDUCATION, CERTIFICATIONS, MEMBERSHIPS

CPR, First Aid, NAMI – Perspectives certification, Mental Health First Aid

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