FLAVIO SOLORIO

**** ****** ***

East Chicago, IN 46312

Work 312-***-**** -- Home 312-***-****

admj1n@r.postjobfree.com

SKILLS

Consistent achievement with high level Customer Service, financial support and assistance to ASO group and clients of Blue Cross Blue Shield. Strengths:

* Blue Access for Employers (BAE) * Document Direct * Strong Customer Service skills

* Integrated Reconciliation Tool (IRT) * ASO Cost Billing System * Excel

* Blue star * Billing A/ R System (BARS) * Strong problem-solving skills

PROFESSIONAL EXPERIENCE

2009 to Present – Blue Cross Blue Shield, Chicago, IL

Accounts Receivable, Accountant 1

Effectively maintain HCSC customer accounts through accurate billing and adherence to collection policies.

Receive Mass adjustments every month and enter them into the ASO Cost Billing System for all five divisions.

Responsibe all cancel groups have no variance so I will do a write up/off for groups with balances.

I do Wellness adjustments and enter them into the system and mail them out to the client.

Account maintenance of Aging, Self-bill variances, Manual check requests, Write Offs, Delinquency and Manual adjustments.

Set up new groups in Master file, IRT, Blue Star, Master file and DB ticket.

Review escalation log to ensure all payments are allocated correctly in both IRT and BARS and accounting adjustments are completed accurately.

Process manual adjustments into BARS in accurate and timely manner requested by Underwriting.

Keep current and maintain the reconciliation of cash remittances for Cost and ASO group accounts in the BARS system for Illinois Division.

Responsible to move accounting adjustments from BARS adjustment folder to accounting log.

Maintain and update renewals for assigned Illinois groups making sure all rates are accurate in BARS and updating Access Fees.

2000 to 2008 – Blue Cross Blue Shield, Chicago, IL

Financial Account Service, Financial Asst II

Provision of general and financial assistance to group and subscriber clients of Blue Cross and Blue Shield.

Generate reports for monthly receivables and cross-reference payment balances by groups.

Prepare payment reconciliations and audits.

Provide Customer Service support to groups and subscribers via the telephone. Receive and allocate checks to appropriate groups and section numbers.

Identify and investigate group’s payment discrepancies and charge to appropriate accounts.

Generate letters to groups identifying memberships/group discrepancies.

1995 to 2000 – Blue Cross Blue Shield, Chicago, IL

Mail Center (Senior Clerk)

Delivered and sort mail throughout the company.

Maintain all inventory and UPS and Fed Ex packages, also was in control of all messenger mail.

Answered all incoming calls and took all calls for overnight packages.

1990 to 1995 – Blue Cross Blue Shield, Chicago, IL

Contract Processing (Clerk)

Received I.D. Cards for the members and mailed.

Compiled insurance packages for the members and researched payment history on accounts.

EDUCATION/ACTIVITIES

1985-1989 Morgan Park High School Chicago, IL (Diploma)

St. Peter and Paul trade (Computers)

Volunteer Basketball/Baseball Coach, Ambassador (United Way) Volunteer, BCBSIL Volunteer for Latino Heritage Diversity.

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