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Office Manager Sales

Location:
Dallas, TX
Posted:
May 19, 2021

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Resume:

Angela Valdez

903-***-****

admj1f@r.postjobfree.com

Work Experience

July 2013 - September 2014

Dalzell Realtors,

Office Manager of Real Estate Brokers office

As the manager of this Real Estate Brokers office which employed several seasoned Realtors and also managed and consistently acquired new Rental Properties, my responsibilities were quite extensive. I not only assisted our seasoned, high volume Realtors by creating marketing materials for their listings as they needed, but I also maintained all the Purchase Contract files in our office by keeping them updated with status changes, attaching important documents, and recording all other details involved in the transaction. I also entered and updated property listings on the MLS system, scheduled showings (for both Realtor listings and our Broker"s Rental Properties), and even on occasion showed available rental properties myself. In addition to that, I took it upon myself, due to constant requests from potential renters, to create an ever changing list of the available or soon-to-be available Rental Properties owned by our Broker. I used Excel to create and then routinely update this list which included all the pertinent details of each property for rent in order to make it easier for potential renters to decide what property they should request a showing of. Then I provided this list upon frequent requests from Realtors and potential renters by whatever means they requested. The initiative I took in creating and maintaining this list of properties resulted in an immediate increase in PRODUCTIVE property showings and increased application submissions as clients were able to make more informed decisions regarding their housing needs and less time was wasted showing properties that ended up not meeting the clients needs after all. In addition to this, it was then my responsibility to accept all the rental property applications, and quickly yet effectively process them before submitting them in completion to our Broker for a decision. This included verifying all applicants' information including documentation submitted regarding income, residential history, assets, and credit and criminal history. Once completed and submitted, upon approval I then drew up the Property Lease and assisted applicants with signing which included explaining the important details of their Lease Agreement and receiving rent payments and deposits as required in the new lease. Also, it was my duty to accept, maintain, and record all monthly rental property payments for the office as they came in. Though my title was Office Manager at Dalzell Realtors, I had a broad range of responsibilities and duties but I used my strong organizational skills plus my creativity to create tools to allow me to effectively handle all my clerical duties, and then additionally be productive in bringing in new business for our Broker.

December 2012-July 2013

Northshore Title Company

Assistant Escrow Coordinator

At Northshore Title, I was an assistant the Coordinator and I created Title Policies for our current transactions paying close attention to details like property owners, property descriptions, and liens on property being purchased or refinanced. Additionally I created Closing Documents Final Title Policies for properties and calculated rates and payments for title insurance. Also, I assisted clients with their closing by explaining all documents before getting all signatures where required in order to validate the transaction followed by monitoring the process until approved for funding. Worked professionally with several different parties involved in transactions such as Realtors, Lenders, Borrowers, Purchasers, Sellers, and other title companies in order to successfully complete the transactions. January 2012- December 2012

Legacy Texas Mortgage, Mortgage Loan Processor

As a mortgage loan processor, I maintained a large pipeline of mortgage loans with ease due to strong organizational skills. Processing these loans included verifying all aspects of application such as income, employment, residence, assets, and evaluating credit. I also demonstrated excellent problem solving abilities when faced with applications that are not easily matched with certain lender requirements, thus requiring my knowledge of what would be needed from applicants before submitting their loan application to a lender. Constantly communicated effectively and professionally with borrowers, lenders, Realtors, Loan Officers, and other parties involved such as banks, brokers, underwriters, and title companies. My experience as having been in several of these positions myself adds to my dynamic skillset that makes me more effective in interacting with these other professionals. In addition, I carefully prepared the closing documents as well as prepared all involved parties with particular closing requirements and conditions. My experience includes doing CONV/FHA/VA loans for several different types of lenders and therefore have become knowledgeable of a vast array of different lending policies and requirements by law.

May 2010 - December 2011

Century 21 Park One Realtors, Realtor

Primary functions as a Realtor include most of all Marketing to existing and potential clients thru face to face, telephone, and online communications. Listed properties in MLS system. Showed properties to potential buyers. Maintained a strict routine in marketing and sales approaches.

May 2006 - February 2010

Washington Mutual Bank, Business Development

Specialist & Licensed Bank Employee

Started out as a teller and worked my way up to Senior Management. Originated several different types of Home Mortgage Loans, Personal Loans, and Auto Loans. Attended 1 week comprehensive lending training and immediately exceeded sales goals as ser by management. After that, I moved into financial planning and obtained a Group One Life and Health Insurance License so I could offer Annuities to new and existing clients. Again, I immediately exceeded sales goals and was awarded "TOP PRODUCER in the STATE OF TEXAS in ANNUITY SALES". This resulted in a promotion from Licensed Bank Employee to Business Development Specialist over Annuity Sales in both southern and northern regions of Texas. As a B.D.S., I was responsible for increasing the branch productivity of Annuity Sales through their Licensed Bank Employee. I held weekly interactive sales meetings, coached the LBE of each branch one-on-one with role play and shared sales techniques, created a LBE Reaource Book myself with all the tools to be an effective annuity sales person (LBE), and set goals and monitered production through weekly reports. Due to a.merger with Bank United, I was resposible for also getting new bank representatives licensed to sell annuities so I spent alot of time assisting with employees ability to pass the Life and Health Insurance test and then teaching them how to obtain sales opportunities and then effectively sell the annuity product. My time at Washington Mutual was equally split between success in Lending of all types and Financial Planning. Education

Court Reporting Institute of Dallas, Associate Degree in Court Reporting/Depositions

Collin County Community College District, None in Basics



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