Shayla Harris

Cleveland, OH

admizp@r.postjobfree.com

216-***-****

Dedicated HR Professional with 15 years of experience with a vast variety of Human Resource exposure. Inside of my HR career I have gained specialization in the areas of HR Recruitment & Selection, Assessments and Training, including needs analysis, and Compliance. Additional Areas of Work Experience

• Training and Development

• Compensation and Benefits

• Contracts

• Labor and Employee Relations

Core Competencies

• Employee Training and Development

• Creating Accountability

• Direct and Empowering others

• Team Building/Moral Building

Additional HR Competencies

• Persuading and Negotiation

• Influencing Skills

• Budgets

• Metrics

System Expertise

• Oracle HRMS

• Taleo

• Workday

Authorized to work in the US for any employer

Work Experience

HR Compliance Specialist

Dealer Tire LLC - Cleveland, OH

December 2019 to Present

• Manage and administer HR compliance, records management, and policy administration.

• Develop and administer company policies and guidelines (key resource and member of team on policy development).

• Draft and modify policies, standard operating procedures, and/or other process documentation that comply with company policy and government regulations.

• Ensure compliance with local, state, and federal regulatory authorities by engaging with counsel on requirements.

• Proactively scans the environment for trends and emerging legislation to identify issues, recommend process implementation/updates to management; keeps abreast of current labor laws, regulations and supervisory guidance.

• Maintain DT’s intranet site with all associate communication materials required for compliance.

• Provides support on VISA/immigration-related matters.

• Prepare periodic government and ER reports.

• Develop, implement and maintain compliance tracking processes/audits for HR programs to ensure adherence to all relevant regulations, accuracy, and timelines.

• Manages multiple HR vendors making sure processes and instructions are being carried out as contracted or agreed upon.

• Maintain and enhance existing programs; collaborate with others to identify, troubleshoot, and resolve operational issues.

• Provide first level of response to incoming questions from associates and managers and provide guidance and interpretation of policies, ensuring fair and consistent administration of policies and compliance with state and federal employment regulations.

• Lead and participate in a variety of projects to support the People department (e.g. policy updates, HR process improvement, SOP development, etc.).

Certified Trainer

Insync Hearts, LLC - Cleveland, OH

January 2013 to Present

•Manage (2) employees. Train schools, businesses and organizations on Adult, Infant, and Child CPR/First Aid/AED, Child Abuse, Bloodborne Pathogens, ServSafe health and safety, HR Consulting, Negotiating Rates/Contracts

Talent Acquisition Specialist

Dealer Tire LLC - Cleveland, OH

December 2014 to December 2019

•Full cycle Recruiter, manages the sourcing/recruiting, interviewing, offer negotiations for warehouse associates/drivers and Supply Chain Distribution Center Managers for over 28 warehouses across the United States; responsible for the sourcing for corporate and sales positions throughout the organization. Ensure all steps of the recruitment process that includes identifying potential candidates through various data bases, sourcing, screening, testing, criminal background checks, DOT, new-hire paperwork, applicant tracking using the Workday system, and onboarding facilitator. Build relationships that provide guidance to the hiring managers from kick off to completion of the process. Contract Customer Support/Account Rep

EATON Corporation - Euclid, OH

October 2014 to October 2014

•Responsible for administering very detailed instructions on how to take an employee survey, where specific individuals will take the survey and to reemphasize the importance of taking the survey (no neutrals).

Contract Learning & Development Documentation Coordinator Ben Venue Laboratories - Cleveland, OH

April 2013 to July 2013

•Collaborated in the production of standard operating procedures, building and linking exams, assigning SOPs to learning plans/curricula and tracking data, regularly verifies data accuracy – tracking data as instructed.

•Managed LMS and Change Control system assignments and completes them in timely manner

•Provided technical support to internal customers for questions on productionized SOP’s in LMS and knowledge check exams.

Contractor HR Administrator

EATON Corporation - Cleveland, OH

October 2012 to December 2012

•Supported the Leadership Development team by completing a variety of administrative tasks creating Excel spreadsheets compiling and analyzing informational data, and other duties as assigned.

•Established a database for Eaton Leadership Development program participants, dating back to 2000, including roles, performance evaluations, past managers, etc.

•Created a new development program participant hire introduction document HR Manager/EEO Officer

US Dept. of Labor/Cleveland Job Corps Center - Cleveland, OH November 2009 to October 2012

•Managed all of the human resources roles and responsibilities of the Sub Contractor Company for over 56 employees.

•Maintained accurate weekly and monthly reports including the Vacancy Report.

•Managed all facets of employee relations, including communications, mediations and exit interviews, as well as processing of termination forms.

•Attended unemployment hearings or court as required.

•Managed personnel records were maintained in Center’s HRIS systems to ensure accuracy.

•Processed staff payroll using Enterprise (ADP), Teletime, and Workforce systems.

•Conducted thorough investigations, reports and problem resolution for students on center.

•Investigated discrimination or sexual harassment charges within a 72 hour turnaround time.

•Maintained an internal system for investigating complaints of discriminatory harassment or sexual harassment claims made by students.

•Kept management informed of significant developments with regard to EEO issues.

•Served as the Department’s sexual harassment counselor. EEO Officer

•Conduct Investigations/Reports/Problem Resolution for students on center

•Investigates any and all discrimination or sexual harassment charges

•Liaisons with legal counsel when necessary

•Maintained an internal system for investigating complaints of discriminatory harassment or sexual harassment claims by students.

•Kept management informed of significant developments with regard to EEO issues.

•Served as the Department’s sexual harassment counselor.

•Mediated conflicts with students within area(s) of responsibility.

•Prevented harassment of any student on the basis of race, sex, religion, national origin or disability. Training Coordinator & EEO Officer

US Dept. of Labor/Cleveland Job Corps Center - Cleveland, OH November 2009 to October 2012

•Responsible for the development, coordination, and implementation of the staff/student training development activities.

•Ensure all Department of Labor training is completed per the Policy Required Handbook

•Developed and managed internal training schedules and coordinated external training enrollments.

•Utilized a training tracker database for tracking progress of staff to ensure that learning objectives are being met while checking for compliance and completion of all requirements for assigned personnel

•Train and certifies staff/students on First Aid & CPR EEO Officer

•Conduct Investigations/Reports/Problem Resolution for students on center

•Investigates any and all discrimination or sexual harassment charges

•Liaisons with legal counsel when necessary

•Maintained an internal system for investigating complaints of discriminatory harassment or sexual harassment claims by students.

•Kept management informed of significant developments with regard to EEO issues.

•Served as the Department’s sexual harassment counselor.

•Mediated conflicts with students within area(s) of responsibility.

•Prevented harassment of any student on the basis of race, sex, religion, national origin or disability. Human Resources Generalist

US Dept. of Labor/Cleveland Job Corps Center - Cleveland, OH November 2009 to October 2012

•Administered benefits and was a liaison for more than 250 employees, coordinating with insurance companies regarding claims and resolution of problem cases.

•Input benefit information into system through vendor websites (i.e. Anthem, Guardian, Eye Med)

•Co-Lead Coordinator for the Wellness Program (helped implement and coordinate wellness events, wellness portal for the employees (it was a wellness employee social networking site), and distributed wellness communications to staff)

•Oversaw the invoice from our insurance providers to make sure that each employee had the proper benefits being deducted from their pay, would review and dispute any mistakes made by carriers.

•Handled the open enrolment process of all of the employees from the communication, employee benefit meetings, to collecting and imputing and submitting benefit paperwork and making sure that the plans selected was imputed in our HRIS system to properly be deduct from the employees pay checks.

•Managed in conjunction with manager the tracking of employees on FMLA, LOA, STD, and LTD

•Prepared and processed all documentation regarding COBRA, FMLA, LOA, STD, and LTD making sure that employee was paid out properly and on time.

•Managed onboarding of new employees, which included maintenance of personnel records, orientation and training.

•Coordinated recruitment and screening of applicants, extending approved employment offers and processing all job references for new employees, including verification of previous employment and educational attainment and degrees.

•Managed the Applicant Tracking System through Kronos

•Coordinated with Center Director on presentation of employee service awards.

•Promoted development of positive social skills through modeling appropriate behavior, mentoring encourages, listens and is patient with the students, and monitoring- intervening when inappropriate behaviors are observed and takes proactive measures to educate such behaviors Human Resources Assistant

LPS Field Services - Solon, OH

June 2006 to February 2009

•Served as Benefits Administrator and liaison for more than 500 (onsite and remote) employees, completing benefits communication and FMLA requested.

•Managed company staffing, which included recruitment and pre-screening interviews, to ensure that the process identified high quality candidates.

•Managed the applicant tracking system using our Oracle system

•Served as a liaison with and temporary staffing agencies.

•Coordinated & attended internal and external career fairs.

•Managed employee communications, Employee Relations/Problem Solving issue resolutions and exit interviews.

•Executed onboarding of new employees, which included background checks, orientation, E-Verify and LAN Security.

•Facilitated Employee Engagement & Employee Activity Initiatives

•Coordinated and scheduled events/meetings, File maintenance, and Budget maintenance

•Completed various training on topics such as sexual harassment, 360* and Netg Learning

•Managed regular projects, including Turnover Reports and Monthly Staffing Requisitions

•HR Projects/Turnover Reports/Monthly Staffing Requisitions Education

MBA in Business Administration

University of Phoenix

2016 to 2017

Bachelor of Science in Business Administration in Business Administration Wilberforce University - Wilberforce, OH

January 2000 to January 2005

Skills

• AAP (Less than 1 year)

• ADP (Less than 1 year)

• Employee Relations (8 years)

• HR (10+ years)

• Training (10+ years)

• Recruiting (9 years)

• Benefits Administration (8 years)

• Talent Acquisition (5 years)

• Taleo (5 years)

• Human Resource (10+ years)

• Interview (5 years)

• Workday (3 years)

• HR Sourcing (5 years)

• Management (9 years)

• ATS (5 years)

Links

https://www.linkedin.com/in/sharris7

Certifications and Licenses

Certified Predictive Index Analyst

Present

ServSafe

June 2015 to June 2019

Instructor Proctor

CPR/First Aid/AED

July 2017 to July 2019

Train-the-Trainer

Assessments

Customer Service Skills — Proficient

September 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient

Management & leadership skills: Impact & influence — Highly Proficient March 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Proficient in Microsoft Word, PowerPoint, Access, Excel, Publisher, Project, Outlook, Visio, Oracle, Auto AAP, Paychex, Kronos, Enterprise (ADP), Workforce, Training Tracker Learning One Source (LOS), SIMON, CIS, Taleo, Workday, and Internet.

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