Personal details

Full name Fawzi Khalil Kalaajie

Main address Tripolis, Lebanon

Mobile 009**-*-******

E-mail admiym@r.postjobfree.com

Nationality & Dob Lebanese; January 1st, 1977

Gender & Status Male; Single

Education

Qualification Financial Modeling and Valuation Analyst (FMVA) Dates March 2020 - March 2022 (expected)

Institution Corporate Finance Institute

Qualification HR Management level 7 Diploma (On-going) Dates March 2021 - June 2022 (expected)

Institution Oxford Home Study College

Qualification BA Trading, Banking & Insurance

Dates September 1999 – September 2003

Institution Université Libano-Française de Technologies et de Sciences Appliquées Qualification Lebanese Baccalauréat (Sciences Expérimentales) Dates October-97

Institution École de Saint Elie - Mina-Tripolis

Pro Experience:

Employer HAC

Dates Feb 2018 till present

Occupation HR & Admin Manager

Responsibilities

· Manages all human resources related activities including recruitment, compensation, career development, performance measurement, training and personnel affairs.

· Directs and oversees all administration related activities including security, preventative and corrective maintenance, mail room, office supplies and transportation.

· Conducts performance evaluation training and monitors department’s performance in conducting the performance evaluation.

· Manages the human resources planning process to determine the Company’s long-term staffing needs through discussing the personnel needs with department managers and prepares personnel forecasts to plan employment needs

· Manages the human resources budget preparation for the Company, and reviews human resources plans.

· Manages the human resources department to work with outside employment agencies to fill vacant positions.

· Monitors the compensation and benefits data of the Company to determine the competitiveness of the compensation plan

· Participates in interviews, selections and recruitments of employees to fill vacant positions at the Company corporate office.

· Manages the new employee orientation to foster positive attitudes towards strategic goals.

· Ensures that the Company’s overall human resources policies, rules, regulations and procedures comply with Saudi Labor Law

· Manages and develops individual human resources staff to help them achieve full potential and deliver consistently high performance standards. Employer Qatar Airways Group, Doha, Qatar

Dates March 2016 – October 2017

Occupation HR Lead benefits officer/ Corporate HR

Promoted effective March 1st, 2016

Date of joining Feb 2013 – Feb 2016

Occupation HR benefits officer/ Corporate HR

Management

· Supervising HR Benefits team in Doha; 4 reportees

· Administrating the following functions:

- School fees re-imbursement

- Health insurance

- Loss of income plan administration

- Group life insurance & NHS re-imbursements

· Reviewing, recommending (annually) & implementing new benefits, eligibility or policy/ amendment with HR remuneration & policies

· Coordinating with key stakeholders for policy/ contract renewal/ approval of all benefits Responsibilities

· Primary point of contact for inquiries related to benefits policies and procedures for internal

& external parties; to respond to complaints & requests for information

· Reporting to Top management (CHRO, SVPs & CFO in addition to concerned executives)

· Liaising directly & coordinating with: all HR departments, Finance, Legal, IT, Audit, procurement & contracts, in addition to all external parties (i.e. Insurers, schools & universities, and ministry of health)

· Liaising/ coordinating with worldwide network of QR stations when & where needed

· Carrying out special tasks/ reports by top management Operational

Healthcare:

· Reviewing yearly the healthcare needs of QR group and Qatari local law requirements; recommending to top management new benefits/ annulations/ amendment of limit of benefits

· Handling the periodic tendering for healthcare insurance, starting by seeking new competitors locally and internationally, deciding on sending invitations with top management’s approval, preparing & submitting required data, receiving & technically evaluating the offers, short listing the best offers, re-reviewing and requesting BAFOs, and raising final recommendation to CHRO & top management for approval, and finally submitting it for GCEO’s approval; a process that requires coordination with: GCFO, CFO, CHRO, Risk management VP, remuneration & policies VP, Legal VP, procurement & contracts SVP.

· Planning the renewal with insurer, and schedule receipt of renewed packages; planning/ overseeing the distribution channels throughout QR and subsidiaries

· Reviewing periodic invoiced premiums for accuracy; resolve disputes & agreeing on +/- corrections with the insurer

Responsibilities · Overseeing daily policy management (enrolments, cancellations, amendments etc)

· Handling special cases medical claims for QR group staff when needed; Handling stations medical claims reviewing, submission and collection

· Intervening with insurer on rejected claims for adjustments Loss of income:

· Responsible for processing the Loss of income applications for enrolment

· Claims preparation/ refusal; coordinating with medical reviewer when needed

· Coordinating with HR-payroll & finance for payment Group life policy:

· Reviewing benefits upon renewal, coordinating with Legal & top management

· Claim preparation/ refusal upon occurrence; liaising with plan administrator

· Preparing headcount reports for yearly review and enrolment School fees & Health card re-imbursements:

· Reviewing monthly reports for accuracy upon submission to finance for processing

· Receiving of complaints and directing QR group staff for accurate and as per policy transactions

· Liaising with providers for disputes solving

· Handling department clearances for departed QR group staff Development

· Train, develop & evaluate the Team for proper succession planning & yearly evaluation

· Recommends, coordinates, implements changes to systems based on QR policies Responsibilities

· Support the continuous processes development of online HRMS and other modules for HR Benefits and as per QR group requirements

·Evaluate and analyze services, coverage, and options available through insurers/ providers to determine programs and practices that meet best needs of QR group

· Updating top management about benefits programs to ensure all HR decisions abide by QR policies and local law

Employer Habib Medical Group, Riyadh, Saudi Arabia Domain Healthcare/ Financial Management

Dates June 2009 – December 2012

Occupation Credit Business Officer (Deputy Manager) Responsibilities · Supervising credit Business team, 53 reportees & 7 units: Claims, Rejection, Referral & Approval, Reviewing Doctors, Accountants & Collection

· Responsible for directing the overall functions of the Business center

· To liaise with Insurance Co-nies for rejection Adjustment, periodic clearance & collection

· Handling aging, claims & rejections reports for accurate submission

· Liaises with group medical administration, finance, internal audit and IT

· To supervise, train, orient and evaluate performance over assigned personnel

· To recommend merit increases, promotions, and disciplinary corrective actions

· To conduct special projects and studies as directed

· Vigilant on JCIA survey preparation (Rejection Quality Indicator) Employer Lebanese Islamic Bank Sal/ Retail Officer Group of Crédit Libanais sal

Dates November 2007 – March 2009

Employer Credit Bank Sal/ Customer relationship officer Dates October 2004 – November 2007

Workshops

Certificate Five Star Leadership - Foundation course Dates 24 - 26 Nov 2013

Institution QR Learning & Development

Certificate Total Quality Management in Healthcare and JCI Accreditation Dates November 10th, 2010/ January 9th & March 15th, 2011 Institution Joint Commission International

Certificate Workshop held for ‘’Investigation tools – Money Laundry case studies’’ Dates July 21st, 2008

Institution Banque Du Liban

Certificate Assistant Underwriter

Dates June 2004 - September 2004

Institution UFA for Insurance & Re-Insurance

Competences

Languages Arabic (native); Français & English

Skills

· Outstanding management of relationships

· Excellent managerial skills

· Excellent communication and interpersonal skills (verbal and written)

· Conception, planning, supervising and organizing

· Outstanding productivity; Result & Detail oriented

· Distinctive analytical problem solving skills

· Microsoft office & Oracle

Interests

· Red Cross certified as a first aid worker (2000-2001)

· Intellectual games, compu games/ Swimming, reading & jogging References available upon request

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