Robert E. Lathon

*** *** ****

Aberdeen, NC *****

Phone: 919-***-****

Email: admiv0@r.postjobfree.com

Objective: To obtain a position in upper management that will enable me to utilize my trainings, leadership, communication, and organizational skills.

Experience

2014-2020 Golden Corral Laurinburg, North Carolina

General Manager, Operating Partner

Financial Results (55%)

●Coaches, trains, and monitors Kitchen Managers, Hospitality Manager and Assistant Managers to follow Golden Corral operating standards while achieving key financial results of their restaurant, including positive comparable restaurant sales growth, profit increases and positive comparable restaurant guest count increases, while maintaining standard food, labor, and controllable costs to maximize profits and achieve the restaurant’s budget.

●Executes national restaurant marketing plans and develops and implement local programs to drive guest counts and sales.

●Manages all company assets; financial, facility, and human resources in accordance with company policy and all federal and state regulations. Ensures compliance with all company policies including the Code of Ethics.

People Management (20%)

●Recruits, selects and orients Assistant Managers into Golden Corral utilizing approved selection and interview process and ensures all Co-worker positions are fully-staffed in the restaurant. Provides coverage in the restaurant when necessary for Associate Managers.

●Ensures Co-workers and Assistant Managers participate and are certified in the Computer Based Training (CBT) programs to include Fast Tracks and Safe Tracks certifications in order to develop members of the team. Ensures Kitchen Managers and KAM’s comply with required certifications within the restaurant.

●Provides leadership and guidance to Kitchen Managers, Hospitality Manager and Certified Assistant Managers through training, coaching, counseling, timely performance appraisals, and restaurant and management development action plans through weekly management meetings.

●Ensures systems are in place to support timely and regular communications to members of the restaurant team to include implementing and training Crew Leaders, Crew Trainers, Assistant Managers, and Associate Managers on changes in Golden Corral standards, recipes, marketing promotions, new policies, and company health and safety programs to ensure a safe environment for team members and guests.

●Recognizes members of the restaurant team for exemplary performance, length of service awards, 100 Club and other special restaurant incentive programs.

Guest Services (10%)

●Maintains a welcoming and inclusive environment for guests to include regular guest interaction, community involvement and leadership in guest relations with the restaurant team.

●Ensures guest feedback and mystery shopper programs meet Golden Corral operating standards. Implement corrective actions within the restaurant to resolve any issues identified. All guest complaints are resolved in a timely manner.

Administrative Duties (10%)

●Ensures that all Co-workers are trained and perform Pleasurable Dining Experience standards (PDEs) in their functional areas and follows up on necessary action items to meet Golden Corral operating standards. Ensures Golden Corral PDEs of a minimum of 82% are met or exceeded in each area of the restaurant.

●Performs follow-up action plans with Hospitality Manager and Kitchen Manager on all Health Department, InMoment and Steritech inspections for necessary action items to ensure compliance with Golden Corral operating standards.

●Frequently operates a motor vehicle to travel in the local market as needed in support of the restaurant’s operations or to attend meetings.

●Provides input and assists the District Manager in the development of the restaurant's budget.

Facilities Management (5%)

●Ensures the 17 priorities are maintained to comply with facilities management standards and regular preventive equipment maintenance is performed in the restaurant as well as outside of the restaurant including signs, parking lot and landscaping to meet standards for good physical condition for the appeal and comfort of the guests.

●Ensures that the facilities management plan is in place for the restaurant.

2000-2014 Golden Corral Aberdeen & Sanford, North Carolina

Assistant General Manager

●Manage and direct human, physical, and financial resources to achieve a profitable operation and positive environment

●Accountable for food production and cost control by ordering, receiving, and storing all food products; maintain proper food inventory levels

●Achieve period and annual budgeted food, labor, and controllable cost in all areas of operation through planning, scheduling, and execution

●Supervised front and back of the house managers, 65 cooks, servers and other employees

●Supervise outside private contractors and vendors for duties assigned to the store locations

1999-2000 Hoke County Sheriff’s Office Raeford, North Carolina

Chief Jailer Detention Administrator

Supervise and direct the commitment, confinement, and release of all prisoners

Assure that all proper legal forms are completed and maintained to ensure a complete record system on all detention activities

Train and instruct detention officers in the proper procedures for booking, bonding, and release of prisoners; convey all new directives concerning these legal procedures

Supervise the distribution of all mail and prescribed medications to all prisoners; supervise the purchasing, preparing, and serving of all meals to inmates

1988-1999 NC Dept. Of Corrections/NC Dept. of Public Safety, Raeford, North Carolina

Food Service Supervisor II/Certified Correctional Officer

Supervise inmates in correctional facility kitchen and food preparation settings

Provide meal preparations, budget management, stock and merchandise purchasing

Progressive responsibilities varied with assignment to medium custody inmates

Managing, planning, and controlling inventories, policies and procedures concerning records of inmates

Administrative communications, personnel training and other areas in support of departmental organizational functions

Perform crisis intervention functions to include suicide prevention, counseling, and recognition of abnormal behavior and taking appropriate actions

Education/Training

2008

Golden Corral

Raleigh, NC

Certificate in “Train the Trainer”

2006

Golden Corral

Southern Pines, NC

Certificate in Kitchen Management

2000

Golden Corral

Raleigh, NC

Certificate in Advanced Management Training

1999-2000

Sandhills Community College

Pinehurst, NC

Certificate in Detention Management for Jail Administration

1988-1999

Sandhills Community College

Pinehurst, NC

Certificate in First Aid, CPR &AED, Certificate in Detention Policy and Procedures

1988-1989

N.C. Justice Academy

Salemburg, NC

Certification in Basic Course for Certified Correctional Officer Training

1978-1979

Robeson Community College

Lumberton, NC

Certificate in Advanced Management Training

1976

Red Springs High School

Red Springs, NC

High School Diploma

References

References available upon request.

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