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Store Specialist / IT Support Specialist / Encoder

Location:
Mandaluyong, Philippines
Posted:
May 18, 2021

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Resume:

LENTZ AARON C. TOLENTINO

** *. **** ****. ******** Ibaba, Mandaluyong City

Mobile Phone No. 092********

E-mail Address: admiph@r.postjobfree.com

CAREER OJECTIVE

To fully utilize both of my acquired skills from my educational attainment and work experience. To obtain an entry-level position to begin my career and to provide excellent service to your reputable company. An aspiring individual who is hardworking, trustworthy, and a professional dedicated that is capable to exceed challenges and expectation given to me.

WORK EXPERIENCE

Promo Edge Corp

Store Specialist

Chino Roces Ave, Makati City

August 5, 2019 – Present

• Complete Retail Sales - The retail specialist’s primary duty is to help customers buy items. This can include helping the customer find a product, placing a special order for out-of-stock or specialty items, and providing information about products. The retail specialist also processes payments and accepts cash, which frequently involves making change, applying coupons or promotions, and bagging the customer’s items after the sale.

• Respond to Customer Questions - In many cases, the retail specialist answers customer questions about products, stock availability, promotions, and store policies. A customer may want to know about the shop’s return and exchange policies, for example, or ask whether a promotion applies to a specific item. This part of the job requires a high level of familiarity with the store’s offerings, policies, and events.

• Arrange Displays - Retail specialists ensure that stores look their best and that customers can reach items by arranging displays and merchandizing items. This can include arranging seasonal and holiday displays, placing sale items in a central location for customers to browse, and front-facing items such as books to create a visually and aesthetically pleasing shopping experience. Retail specialists also make sure that items are correctly priced before they are added to shelves.

• Maintain Stock and Inventory Records - Retail specialists maintain stock and inventory records while restocking items and completing sales. The retail specialist may visually review inventory levels or complete a periodic inspection, comparing current inventory levels to internal records. The retail specialist then takes note of any discrepancies or missing stock. In many cases, a retail specialist may submit a list of low-stock items to a buyer to ensure that the store always has sufficient product on hand.

• Process Returns and Exchanges - Retail specialists process returns and exchanges according to store policy. In this aspect of the job, they may check a customer’s receipt to determine whether their item is eligible for a refund or exchange and may offer the refund in the form of store credit if the customer is returning an item after a certain amount of time has passed. The retail specialist records these returns and exchanges and removes damaged items from inventory.

• Upsell Value-Added Items - Retail specialists support store profitability by upselling high-margin or value-added items to customers. These items can include insurance or protection plans for consumer electronics or devices, or

“impulse buy” items placed near the counter, such as snacks and drinks. SK Kagawad (Sanggunian Kagawad)

Barangay Barangka Ibaba

July 30 – Present

• To carry out the objectives of the youth in the barangay in accordance within the applicable provisions of the code.

• Initiate programs and activities to enhance the social, intellectual, moral, spiritual and physical developments of the youth.

• Organize summer league sports events

• Helps maintain cleanliness in the surrounding environment to promote health and sanitation practices.

• Conduct livelihood activities to develop economic skills for our youth.

• Undergone required trainings and seminars that fully prepares us to fulfil out duties and responsibilities

Scitech Outdoor Advertising, Inc.

Company Messenger

August 3, 2016 – April 5, 2017

• Deliver messages and items either within and outside the organization.

• Obtain signatures and payments or arrange for receipts to make payments.

• Records information, such as items received and delivered and recipients’ to messages.

• Perform routine maintenance on delivery vehicles, such as monitoring fluids levels and replenishing fuels.

• Perform general office or clerical work such as filling materials, operating duplicating machines and running errands.

• Procurement of necessary supplies needed in the production.

• Collects payment either through cash or checks.

• Handles physical bank transactions such as account deposits and withdrawals.

• Directly reports to the President and runs either personal and professional errands. Grab a Car

Driver (Philippines)

June 2016 – July 2016

• Ensured that customer arrived safely and timely to their destination while creating customer satisfaction.

• Creates personal track records of excel spreadsheet and maintained files to track mileage, maintenance and miscellaneous expenses.

• Ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety.

• Assured that the vehicle is maintained in excellent condition and is cleaned regularly and In-depth knowledge of vehicle maintenance is applied

• Neat and smart appearance, customer friendly and intellectual individual with desire to exceed expectations

• Transportation of customers to and from their desired destinations.

• Taking the fastest and safest route.

• Keeping my vehicle clean and in good working order. Bagnetified Restaurant

Café Barista / Waiter

October 6, 2015 – March 6, 2016

• Providing excellent wait service to ensure satisfaction.

• Taking customer orders and delivering food and beverages.

• Making menu recommendations, answering questions and sharing additional information with restaurant patrons

• Greet and escort customers to their tables

• Prepare tables by setting up linens, silverware and glasses

• Up-sell additional products when appropriate

• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

• Communicate order details to the Kitchen Staff

• Check dishes and kitchenware for cleanliness and presentation and report any problems

• Deliver checks and collect bill payments

• Carry dirty plates, glasses and silverware to kitchen for cleaning

• Provide excellent customer service to guests

• Prepares daily and monthly sales generated report. Fundline Finance Corporation – Easy Access Agency

Document Specialist

December 17, 2014 – June 10, 2015

• Accurately and efficiently encode all data that needs organizing and recording

• Confirm that entered data accurately aligns with original documentation

• Assure files are properly prepared and saved to backup drives

• Transcribe, scan or photocopy hard copy documents and forms as needed

• Adhere to and meet set schedules and deadlines

• Input, track, and maintain all encoded data and records

• Perform any other office tasks that management requires assistance with

• Maintain report logs of in-progress and/or completed work Globe Telecommunications

Building Messenger

July 26, 2013 - April 2014

• Prepares admin and clerical office works

• Delivers messages, files and items between company departments

• Assists on procuring needed supplies in the office

• Do errand tasks assigned by my superiors

• Responsible for receiving items and mails and deliver them to respective recipients. Chowking Restaurant

Service Crew

October 2012 – February 2013

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Take orders from customer for food or beverages.

• Serve food or beverages to customers, and prepare or serve specialty dishes at tables as required.

• Clean tables or counters after customers have finished dining.

• Stock service areas with supplies such as coffee, food, tableware, and food ingredients

• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

• Perform cleaning duties, such as sweeping and mopping floors, tidying up server station, taking out trash, or checking and cleaning bathroom. EDUCATIONAL ATTAINMENT

St. John Bosco I.A.S INC.

Diploma Courses in Information Technology

Mandaluyong City

June 2017 – March 2019

TESDA Manpower

NC2 - Welding Mechanism Vocational Course

Mandaluyong City

July 2014 – October 2014

Bonifacio Highschool

Secondary Education

Mandaluyong City

June 2006 – March 2010

Hulo Elementary School

Elementary Education

Mandaluyong City

June 2001 – March 2006

SKILLS AND QUALIFICATIONS

Has advance knowledge in NC2 Welding Mechanism.

A self-starter and organized individual

Can work independently and as a part of a team

Knowledgeable in MS Office Applications (Word, Excel and PowerPoint).

Has good oral and written communication skills.

Has technical skills in Web Design/HTML, Database and NC3 Designer.

License: Professional / Restrictions 1-2

Has charismatic skills that is capable to lead a group

An optimistic individual and has a “no task too big or small” attitude. PERSONAL INFORMATION

• Birth Date: April 22, 1995

• Weight: 148 pounds

• Height: 5’6

• Citizenship: Filipino

TRAINING AND SEMINAR

Optimum Skills Source Institute Corp

TESDA – San Juan City

April 23 – May 15, 2018

Leadership, Innovations and Child & Youth-Friendly Governance Silang Cavite - Tagaytay

September 28, 2018

DILG – Mandatory Training

Sanggunian Kabataan - Mandaluyong City

May 26, 2018

CHARACTER REFERENCE - [Available upon request]



Contact this candidate