Sales Consultant Assistant
Resume:
CURRICULUM VITAE OF
KUMENDHRI
GOVINDASAMI
PERSONAL INFORMATION
SURNAME : GOVINDASAMI
FIRST NAME : KUMENDHRI
DATE OF BIRTH : 1995-07-15
GENDER : FEMALE
IDENTITY NUMBER : 950-***-**** 083
NATIONALITY : SOUTH AFRICAN
HOME LANGUAGE : ENGLISH
DEPENDANTS : NONE
HEALTH : EXCELLENT
MARITAL STATUS : SINGLE
CRIMINAL OFFENSES : NONE
CONTACT NUMBER : 074-***-****
EDUCATIONAL HISTORY
SCHOOL ATTENDED : NEW WEST SECONDARY
HIGHEST GRADE : 12
SUBJECTS : ENGLISH
AFRIKAANS
MATHS LITERACY
LIFE ORIENTATION
HISTORY
BIOLOGY
DRAMATIC ARTS
TERTIARY EDUCATION : SOUTH AFRICAN ACADEMY OF HEALTH QUALIFICATION : PROFFESIONAL HEALTH CARE ASSISTANT COMPUTOR SKILLS
MICROSOFT
>WORD
>OUTLOOK
>EXCEL
>POWER POINT
>OFFICE
>PUBLISHER
MOST RECENT EMPLOYMENT HISTORY
COMPANY NAME : THOMAS SABO (TREGER BRANDS)
POSITION : JEWELRY SALES CONSULTANT
DURATION : NOVEMBER 2016-SEPTEMBER 2017
CONTACT MANAGER : MRS K PAULSEN 074-***-****
DUTIES
-Daily stock counts, morning and evening
-Visual merchandising
-Excellent knowledge of each product
-Learning and knowing the different metals and materials used on jewellery pieces.
-Responsible for the neatness of the counter
-Reporting sales figures
-Working towards a counter target
-Dealing with customers telephonically and in person
-Submitting customer request and following up for the results
-Booking in repairs
-Handling exchanges and returns with the correct company procedures
-Participating in stock take
Company name : PANDORA
Position : JEWELRY SALES CONSULTANT
Duration : SEPTEMBER 2017- FEBRUARY 2020
Contact person : MS T HASSAN 061-***-****
Duties
-Learning about each campaign and collection, i.e. the inspiration behind the design, the meaning or symbolism of each piece, the various materials on individual pieces .
-Attending trainings
-Ensuring each collection is launched on the correct dates, separating the main, primary and secondary focus. Using all display elements provided to compliment the theme of new collection.
-Working towards an individual and counter target
-Capturing figures and emailing daily
-Liaising with customers telephonically and face to face of which both must excel is outstanding customer service.
-Building up of bracelets, jewellery sets and displays which requires accurate attention to detail and unique creativity.
-Checking and responding to various emails
-Arranging deliveries with courier company for inter branch transfers and following the transfer procedure
-Vast and accurate knowledge of policies and procedures, i.e. exchanges, returns, repairs, warranty claims
-Going the extra mile for the customer, i.e. calling other branches to locate the desired item, cleaning of jewellery, signing the customer up with Pandora Club
-Dealing calmly with high rated customers which is inclusive of an objection handling strategy Taking responsibility of assigned tasks and playing an active role in the team e.g. Seeing something that needs to be done and doing it without being told
-Yearly stock take of which requires preparation to be precise
-Ensuring each item is correctly priced and labelled
-Working on a till e.g. Ringing up sales, exchanges, returns, account payments etc.
-Creating a client base and notifying loyal customers of promotions and sales Company Name : Nespresso
Duration : 01/03/2020-30/11/2020
Position : Coffee Specialist
Contact person : Candice Roux
Contact Number : 079*******
Duties
-Attending trainings to learn different coffee origins and blends
-Learning about the mechanics on how coffee machines operate
-Trouble shooting coffee machines
-Cash handling, working on till points, cash ups and banking
-Maintaining customer relationships
-Performing specified house keeping duties in accordance to the health and safety act
-Obtaining Individual KPI’s
-Working in a team to divide daily tasks
-Weekly in store trainings for personal knowledge growth
-Working towards targets, weekly and monthly
-Performing general administrative duties
LETTER OF RECOMMENDATION
It is my pleasure to recommend Kumendhri Govindasami for employment within your organisation who I have worked closely with for just over two years, as she works as a Sales assistant in Pandora. I have been consistently impressed with Kumendhri’s positive attitude and productivity, Kumendhri is both very bright and motivated. I am confident that she will devote herself to a position within your organisation with a high degree of diligence and enthusiasm. Kumendhri has been effective in her efforts to engage with customers and gives exceptional service, she is target driven, punctual, reliable, responsible, she has great communication and organisational skills. She can work independently and is able to follow through to ensure the job gets done, she is flexible and willing to work any project or task that is assigned to her and gets it done to the utmost best of her ability, she is quick to volunteer to assist her fellow team members. I am confident that she will establish productive relationships with your staff and constituents and follow procedures, policies and rules of your organisation. She will be a tremendous asset to your organisation and has my highest recommendation. Should you require additional information or have further questions regarding this outstanding woman please feel free to contact me.
Tasmin Hassan
Counter manager
Pandora Edgars Gateway
admilm@r.postjobfree.com
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