Customer service Representative
Resume:
Rasheedah Abimbola BELLO
Residential Address: ** Efun street, Olaogun bus top, old Ife Road,Ibadan, Oyo state
Mobile Numbers: +234**********
Email Address: admiig@r.postjobfree.com
CAREER OBJECTIVE
To become an integral part of an organization where I can facilitate higher efficiency and productivity, ensuring breakthroughs and results while abiding by the organization policy with readiness to work under pressure to achieve organizational goals.
PERSONAL DATA
Gender : Female
Date of Birth : 21st April 1995
Nationality : Nigerian
Marital Status : Single
Languages : English, Yoruba
State of Origin : Ogun state
EDUCATION AND QUALIFICATIONS
Kwara State University, Malete September 2014 - February 2018
B.Sc. (Hons.) Entrepreneurship
(Second Class Upper Division)
Homat Comprehensive College, Ikotun, Lagos. November 2006 - July 2012
West Africa Senior Secondary
School Certificate (WASSCE)
Al-Ameen Nursery and Primary School, Ikotun, Lagos. September 2000 – July 2005
First School Leaving Certificate.
SELECTED ROLES / VOLUNTEER WORK / TRAINING ATTENDED
I was a volunteer with ‘Fearless Drive Foundation’ in 2019. I was part of a group of individuals whose objective is to bring out the best in people by helping them become fearless, help people see possibilities in things that appears as a challenges to them and also help them understand that it is okay to have fears but it is not okay to give up because of our fears.
I was part of an International NGO team ‘ENACTUS KWASU’ from 2016-2018. Our mission is to look around our immediate community, identify problems and proffer possible solutions to the identified problems. We also empower the less privilege and improve their livelihood. I was the team Secretary for a session and was later made the Team Leader for another session.
Community development programs in Kwara State University Centre for Community Development (2018) –Certified
Enterprise creation and skill acquisition programs in Kwara State University Centre for Entrepreneurship (2018) –Certified
Leadership Training at ENACTUS Nigeria 2017 – Certified
PERSONAL SKILLS
A good team and sole player
Ability to work with little or minimum supervision
Ability to learn very fast
Visionary individual
Good communication skill
Good interpersonal relation
Computer literacy skill
WORK EXPERIENCES
A)October 2018 – October 2019 (NYSC)
TESSCOM, IBADAN, OYO STATE
DESIGNATION: ADMINISTRATOR
RESPONSIBILITIES:
OVERSEE EQUIPMENT AND MANAGEMENT OF HUMAN RESOURCES OF POST PRIMARY SCHOOLS.
FOSTER AN INTERACTIVE BETWEEN TRAINING NEEDS AND IMPACT OF TRAINING PROGRAMS.
BUILD AND SUSTAIN A WELL-MOTIVATED POST PRIMARY TEACHING SERVICE.
SUPPORT THE RECRUITMENT OF QUALIFIED AND SUITABLE PERSONNEL INTO POST PRIMARY TEACHING SERVICE.
B)JANUARY 2015 – DECEMBER 2016
KWARA STATE UNIVERSITY MICROFINANCE BANK
DESIGNATION: CUSTOMER RELATION OFFICER
RESPONSIBILITIES:
DELIVERED QUALITATIVE SERVICE TO CUSTOMERS.
ANALYZING PROBLEMS IN OTHER TO COME UP WITH A SOLUTION.
RESOLVED CUSTOMER’S COMPLAINT.
ASSIST CUSTOMERS WITH THEIR BANKING NEEDS.
SUCCESSFULLY BALANCED THE NEEDS OF THE CUSTOMERS WITH THE BEST INTEREST OF THE COMPANY.
PROFESSIONAL QUALIFICATIONS
Chartered Institute of Customer Relation Management January 2019-April 2019 (Customer Relation Management)
LEISURE, INTERESTS AND HOBBIES
Reading and writing
Socializing- community work and volunteer work
Travelling and meeting people from cross cultural background
REFEREES
DR. HAKEEM AJONBADI
Director, Training and Development
London Corporate Advantage Consulting
admiig@r.postjobfree.com
DR. SUNDAY OJO
Director, Centre for Entrepreneurship
Kwara State University
admiig@r.postjobfree.com
MR. RAPHAEL ANAGBE
ENACTUS Nigeria
admiig@r.postjobfree.com
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