Tanya Mamaganian, B.A. 239-***-****

**** **** **** *** ******, FL 34109 admihz@r.postjobfree.com

Objective:

Achievement-driven and results-oriented Bachelor Of Arts graduate. Interested in securing a part-time position with a stable and profitable organization where I can be a member of a team and utilize my business experience to the fullest. I am confident that my degree in Psychology will be an asset as it will help me deal with many different types of people, facilitate communication and understanding creating a favorable working environment. In working with your company, I will demonstrate team spirit, dependability, self-motivation, dedication, efficiency and exemplary communication skills. EDUCATION & PROFESSIONAL AFFILIATIONS

4/00 University of McGill, Canada

• Bachelor of Arts in Psychology

8/98-12/99 University of McGill

• Minor Specialization in Italian

8/98-4/00 Active member of the Armenian Students’ Association at McGill University

• Organized special events, dinners, theatrical presentations and festivities 6/00-8/01 Year Abroad in Milan, Italy

• Successfully completed an intensive training course in the airline industry 9/01 Investment Fund Institute of Canada

• Canadian Investment Funds Certificate

07/02 Bureau Des Services Financiers

• License to sell Life and Group Insurance

Studies have included courses in Industrial Psychology, Personnel Management, Management, and other Psychology and Liberal Arts courses.

PROFESSIONAL EXPERIENCE

11/02-09/07 Royal Bank of Canada

• Personal Banking Representative

• Perform regular financial reviews for clients

• Assisted clients in selecting investments, RRSP’s, RESP’s and GIC’s 01/02-03/02 Investors Group Ltd.

• Training offered by Investors Group with the scope of providing an intensive training program in order to obtain licensing of a Mutual Funds Consultant. 03/02-11/02 Investors Group Ltd.

• Mutual Funds Consultant

• Handled and independently managed over 2700 client accounts

• Regularly met with clients and updated portfolios

• Provided all aspects of client servicing and advice on mutual fund selection

• Offered life insurance policies

• Customized financial planning to help manage risk and plan financial goals

• Helped plan investment, tax and retirement needs

• Preserved assets and planned estate needs analysis Tanya Mamaganian, B.A. Page 2

07/00-04/01 Transport Management, Transport Broker, Milan, Italy

• Handled the international clientele division

• Dealt with and closely followed our foreign clients

• Received and responded to correspondence and inquiries by fax and email

• Ensured that the clients received their parcels promptly

• Acted as an intermediate for the company by using my knowledge of foreign languages.

PART-TIME AND SUMMER EMPLOYMENT

04/01-07/01 Alitalia Check-in Hostess, Malpensa Airport, Milan, Italy

• Responsible for checking-in passengers on national and international flights

• Boarding flights

• Occasionally worked in the Special Assistance Unit for passengers requiring particular attention.

5/99-8/99 English Teacher, Inlingua S.R.L., Milan, Italy

• Taught English to individual students at all levels in a well-known European Language school

• Gave daily presentations of material to be learned

• Organized interesting activities to assist students to grasp the material

• Prepared training material for students

• Responsible for assessing students’ performance by regularly administering tests 10/97-4/98 Sales Assistant, Eaton Department Store, Montreal, Canada

• Assisted customers in the gift department at a busy department store

• Handled sales transactions

• Provided the Bridal Registry service to brides and their guests

• Recorded daily close and summary transactions

• Processed inventory

Summers of

‘95-’97 Administrative Assistant, Kelendji Freres, Montreal, Canada

• Handled phone and fax orders for a wholesaler

• Communicated with customers regarding orders

• Assisted in all aspects of customer service

• Received and processed inventory

• Data entry

• Used MS Office on a daily basis

• Sorted and organized new merchandise

• Identified and returned defective merchandise to manufacturer COMPUTER SKILLS & QUALIFICATIONS

• Internet and email applications, Windows 95 and 98, MS Office 95 and 97 (Word, Works, Excel)

• Ability to work well under pressure and handle multiple tasks

• Excellent interpersonal relations skills; able to relate well with people from diverse backgrounds and cultures given my experience abroad

• Highly motivated; work well both independently and as part of a team

• Ability to handle multiple tasks in a demanding and continuously evolving Tanya Mamaganian, B.A. Page 3

environment.

• Strong verbal and written communication, organizational and supervisory skills.

• Ability to travel by car, plane and public transportation, requiring overnight stays as necessary.

• Desire to grow with the company.

• Fast learner; quickly absorb and utilize new methods FOREIGN LANGUAGES

• English- native language

• French-fluent

• Armenian-fluent

• Italian-fluent

EXTRACURRICULAR ACTIVITIES

Traveling, cooking, yoga, Internet, reading novels and learning new languages.

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