Branch Manager Assistant

Curriculum

Vitae

Of

Maseehullah

Matvad

No of Pages Including Header Page: 5

CURRICULUM VITAE OF

MASEEHULLAH MATVAD

PERSONAL DETAILS:

Current Address: **** ********* ******

Actonville

Benoni

1501

Contact Numbers: 079-***-**** - Cell phone

Date of Birth: 17 August 1998

Current Age: 22

Nationality: South African - Asian

Gender: Male

Marital Status: Single

Dependents: None

Languages: English

Health: Excellent

Drivers Licence: 08/B

Own Transport: Yes

Hobbies: Gyming,Swimming,Cricket,Soccer

SECULAR EDUCATION:

Highest Level of Education: Matric (Certificate available on Request) School/Institute: Liverpool Secondary

TERTIARY EDUCATION:

NQ5 Banking Certificate – In Progress

(Completion date 30/05/2021 )

Institute : Cornerstone

NQ4 Banking Certificate – Completed

Institute : Cornerstone

CURRICULUM VITAE OF

MASEEHULLAH MATVAD

WORK EXPERIENCE:

Period: 01/11/2017 – Current

Organization: Capitec Bank

Position Held: Multi skilled Service Consultant / 2 nd

In charge 2ic

Duties: Responsible for providing excellent client service by fulfilling and exceeding the client’s needs, Opening and closing of the branch, Accurately and timeously gathering and capturing clients information for account applications, loan applications and transactions and assisting in making arrangements for the client and attending to all possible client queries and escalating matters and doing follow ups and communicating with regional manager when line management is unavailable, Responsible for onboarding employees on new systems and processes and ensuring all new procedures and documents are installed and processed on time and managing all valuable products such as new unmarked cards are audited daily and client logs and emails are attended to, Responsible for ensuring all systems are functioning and all documentation are acceptable

(fraud checks ) and correctly processed and archived accordingly as well as attending to all possible client complaints and resolving them, Responsible for making sure branch is working at optimal level at all times even when line manager is not around meaning assisting fellow consultants with approvals and mandating applications and assisting with difficult situations and taking responsibility as well as assisting management with day to day tasks ( Admin Related, ESS, SAP Actions, Branch Planning ) and taking on full responsibility for the branch when the branch manager is unavailable thus ensuring at all times presenting and conducting oneself and branch in accordance with brand expectations and executing all action plans accordingly Reference : Zusipe ( Branch Manager ) Cell : 066******* Branch Tell : 011******* Period: 11/09/2017 – 01/11/2017

Organization: Capitec Bank

Position Held: Client Service Champion (CSC)

Duties : Service Queue management, Assist clients by checking documentation and providing client with information on available product offerings and alternative simplified ways to bank, Managing the branch flow by means of service time and time of service, Make sure clients are given correct tickets for the required need of client and are seated at correct waiting areas and assist clients at atm as well as help management with branch service and provide feedback every morning to improve the branch service and insure all consultants are serving clients in due time and not allowing clients to wait long and to insure the branch is always efficient to insure clients receive the company brand Reference : Memory Maja ( Branch Manager ) Cell : 078******* Period: 08/12/2016 – 08/09/2017

Organization: Dollar Thrifty Car Rentals

Position Held: Fuel Administrator/Creditors Clerk

Duties: Manage and maintain suppliers account,Audit daily recons to ensure accurate amounts and pay-outs, follow up on short falls, credits and incorrect statement amounts, keep track of accounts, capture transactions on recons and reconcile payments for all suppliers and phone suppliers and branches for recon sheet and meet deadlines of payments as well as do Dbr every morning of previous days transactions and insure all is correct and balance

Reference: Mohammed Shaheed (Manager – 011-***-****/ 082-***-****) Period: 13/12/2014 – 31/12/2015 (During School Holidays) Organization: GUESS Factory Shop, Boksburg

Position Held: Salesman

Duties: Providing clients with excellent service and products available to them to suit clients need or desire as well as ensuring targets are met on a daily basis and company brand is uphold at all times to ensure the client satisfaction is always achieved, manage and check store stock, insure store is neat and presentable at all times. Reference: Sameera Mahomed (Manager – 011***-****/079-***-****) Sithembiso Wambi (Assistant Manager – 011-***-****/076-***-****) Period: 06/12/2013 – 10/01/2014 (School Holidays)

Organization: Benoni Cosmetics

Position Held: Cashier and Counter Sales

Duties: Assist owner with Cashing and serve customers over counter and provide clients with desired products and ensuring that all products are accounted for. Reference: Mohammed Ebrahim Hajat ( Owner – 079-***-****) Period: 01/12/2012 – 03/01/2013 (School Holidays)

Organization: Bulhafi Shoes -East Rand and Woodmead Store Position Held: Cashier, Salesman, Storeroom controller Duties: Cashier, Part Time sales and Receiving And packing of Stock Reference: Mohammed Patel (Manager – 072-***-****)

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