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Airtel Sales Representative

Zirakpur, Punjab, India
May 19, 2021

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Shashi Kant

Contact: +91-769*******



Targeting Senior level assignments in Supply Chain Management, Store

Core Competencies Operations / Inventory Management with an organisation of high repute

Supply Chain Management Location Preference: Pan India (Zirakpur, Chandigarh & Mohali) and Overseas

Store Operation & Management Profile Summary

Competent professional with 8 years of experience in Store & Retail

Management; Controlled costs, conducted periodic inventory analysis and

Inventory Management

used results, coupled with sales figures to forecast inventory requirements and

determine the optimal stock levels

MIS Reporting Expertise in ensuring the efficient receipt, storage and dispatch of a wide range

of FMCG goods; Successfully led and managed the entire billing, cash

Client Relationship Management management, stock management

Expertise at managing the inventory function, to curtail inventory-holding

expenses and adherence to the minimum inventory level to minimize wastage

Logistics Management Proficient in managing day-to-day operational & Managerial activities of store in

accordance with overall company policy; participated in setting up goals

for teams, ensured the same are met within time frame; contributed in people

Cost Control Initiatives


Skills in leading dedicated teams for running successful business

Material Reconciliation operations and experienced in implementing procedures & service standards

for business excellence

Team Management Managed customer centric operations & ensuring customer satisfaction by

achieving service quality norms

Pioneered at designing apt activities to boost the revenue of the company;

Soft Skills enhanced distributors sale as well as companys profitability

Skilled at managing people, processes & systems, computerized administration

and automated storage & retrieval systems

Change Agent An innovative and results-orientated professional with strong communication

Collaborator and interpersonal skills; proven skills to surpass targets within deadline,

regardless of pressure

Motivational Educational Qualifications

Leader Communicator 2013: Bachelor of Arts from Monad University

2010: 12th from Government Model Senior Secondary School, Sector- 47,


2008: 10th from Government Model Senior Secondary School, Sector- 46,




Organizational Experience

Since May 2018 with Groupe Jamb SARL, Lubumbashi, Democratic Repulic Congo, Central Africa

Key Result Areas:

Monitoring purchase, receipt, inspection, storage, inventory and distribution of stock commodities such as; ensuring

proper storage facilities for various components as per supplier recommendations

Participated in sales of FMCG goods such as Groceries, Frozen Goods, and so on

Maintained the stock of material without any variance by conducting stock verification and documentation; following up

on discrepancies, damage/expired goods and claims & returns to vendors; ensuring the safe custody of stores

Monitored availability of stock, making appropriate arrangements to ensure on time deliveries

Ordered new stock and check it is in excellent condition and accurately invoiced when it arrives;

Involved in ordering of audit articles from Italy, France, Dubai, China, and so on

Interacted with clients and assisting them for enhancing brand loyalty and customer retention

Maintained cordial relations with customers to sustain the profitability of the business

Participated in training, hiring, evaluation of the employees to ensure smooth adoption of new Products, Policies, Sales

Techniques; ensured that all sales representative activities and the floor layout are in accordance with the guidelines of

the company

Ensured lighting, furniture, fixtures and windows were up to the standards for the various stores and uphold the basic

company health and safety standards for the employees is maintained throughout all areas in the store and to

communicate with the concerned department to resolve the issue in case of any incident

Increased sales during festival seasons and managed the product display in the store

Planned and conducted sales workshops to improve the image and sale of the region; Accountably managing the market

outstanding recoveries

Implemented various Time Saving Measures to achieve efficiency in terms of increasing the productivity

Spearheaded space planning, visual merchandising and implementation of retail outlets; ensuring that visual

merchandising was consistent with customers' expectations from the brand/region

Previous Experience

Sep12-May18 with METRO Cash & Carry Pvt. Ltd., Mohali, Punjab

Jul17- May18 as Customer Consultant (Sales Officer)


Successfully ensured 65 Lacs of sale every month and achieved 115% of target

Provided support to sales staff to help raise awareness of new products, company news, promotions or coupons

Prepared Orders on the basis of customer needs with complete details like article no., description, MRP, Price, QTY and

Value; ensured timely payment of Credit Billings by taking follow-up from customers

Suggested merchandise based on individual requirements and assisted in display of merchandise in the store

Provided sale of products to all Prisoner Centers of Punjab and Haryana State such as Karnal Jail, Kurukshetra Jail,

Yamuna Nagar Jail, Sirsa Jail, Kaithal Jail, Ambala Jail, Patiala Jail and Nabha Jail

Managed product delivery to Major Universities such as Chitkara University, Desh Bhagat University, Chandigarh Group

Colleges and Thapar University

Confirmed availability of stock by coordinating with Suppliers, Ordering team, AGMs and GR team

Delivered Credit Notes against Returns of Expiry, Damage and Wrong articles

Mar15- Jun17 as Team Lead - FSD (Full Service Delivery-SCM)


Prepared and submitted the purchase orders and Gap reports for Key Account Customer/Credit Customer

Assigned team to pick and bill orders; delivered back-end support to Customer Consultants for HoReCa (Hotel

Restaurant Caterers), KAM and SCO such as taking Discount Approval, Billing approval, Till discount approval

Confirmed utilization of delivery vehicle of 4 trucks and 4 Autos; prepared & maintained tracker of dispatched vehicle

Provided approvals to the transporter bills and followed-up to ensure payments were done on time

Maintained business relationship with clients and customers to achieve quality product norms and resolving their product

related critical issues; ensured timely deliveries of customer orders

Nov14- Feb15 as Team Lead - Audit Team


Participated in the audit of Rail cards, Signages of Promotion articles, Metro Mail Articles and so on

Compared System stock and display stock; Ensured displayed price were not more than MRP or were according to the

pricing policy

Jun14- Oct14 as Team Lead - Checkout (Billing Area)


Managed & supervised FSD team of 3 Associates and 6 Loaders

Participated in cash management, billing; ensured filing of metro coupons, discount coupons, approvals and so on

Performed tracking of RTGS, Airtel Money, Cheque Clearance, Credit Billings and Remittance billing

Provided entry in SAP of credit customers

Issued cash for Store expenses such as Mobile Bills, Daily allowances, Market Purchase, Store Maintenance

Prepared & maintained excel files of Credit customer, Remittance Customers, Patty Cash and so on

Jan14- May14 as Team Lead - Goods Receiving Team(GR)


Participated in unloading of vehicle without any discrepancy; ensured no receive Low Shelf life and Damaged stock were

purchase or approved

Created & maintained Goods Return Notes, RTV (Return to Vendor), IST stock (Inter Store Transfer)

Verified Temperature of Ultra fresh articles and stock entry in GMS (Goods Management System)

Ensured proper utilization of Space, RAMP and Loaders and Checkers

Sep12-Dec13 as Team Lead - Reordering Executive (Purchase)


Managed Order for FMCG, Food, Non in Food and consumer durable articles on the basis of promotions, Sale Trend,

Customer Requirement and DMS (Daily Mean Sale)

Ensured the supplier deliveries on time as per the store requirement

Received follow-ups from buyers to raise orders of articles that can be ordered only from Head Office

Ensured availability of Core articles at least 95%

Managed stock availability and flashing stock availability reports of Promotion, Core and Non-core articles on daily basis

Monitored negative stock and flashed mails to concern departments for correction

Arranged stock by making Market Purchase for the Major Customers to serve 100% stock

Mar11-Oct12 with Bharti-Walmart Pvt. Ltd. (Best Price), Zirakpur, Punjab as Accounts payable


Technical Skills

MS Office: MS Excel (advance), MS Word, MS Project, MS PowerPoint

Personal Details

Date of Birth: 13th June 1991

Languages Known: English, Hindi, Punjabi, French and Swaihili

Address: #652, Soni Niwas, Dashmesh Nagar, Near Bishanpura, Zirakpur, Punjab-140603

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